Pegasus fly online. Pegas Fly Airlines (Icarus). Fly Pegas airline tickets to Russia

"Icarus" - Russian airline, engaged in the organization and implementation of long-haul air transportation for passengers. Became famous among many tourists thanks to regular flights from Russian cities on best resorts peace. Its main office is located at the Krasnoyarsk airport "Emelyanovo", branches are located in Moscow and Khabarovsk.

The beginning of Ikar’s activities can be considered in 1993, when a small agency was created in Magadan, and its employees had Mi-8 helicopters at their disposal for cargo transportation and control over forest fires. The turning point came in 2013, when the company was bought by other owners and the office moved to Krasnoyarsk. The stage of updating the aircraft fleet began and the first charter flights were organized.

Currently, Ikar Airlines owns a large fleet. The airliners include eight Boeing 767-300 and a Boeing 737-800, carrying passengers over medium and long distances. On average, their age is about 17 years. Some aircraft can be easily recognized in the general row. After all, they are painted in accordance with the airline's branding.

Icarus constantly invests in modernizing its machines, purchasing new aircraft.

Much is being done to attract new passengers:

• promotions and advantageous offers are available on a regular basis;
• new services and routes are being introduced;
• There is a professional and well-coordinated team on board.

By using the services of this airline, people can purchase tickets for direct flights to any, even the most remote cities in Russia, and there is no doubt that the trip will be comfortable and safe.

Any questions about the airline’s activities, flights, purchasing tickets, current discounts and many others can be asked by contacting the managers on the hotline +7 391 200 80 70, or by reading the information on the official website of Ikar Airlines.

It is always better to prepare for a trip in advance. Firstly, pre-booking tickets (one to two months before departure) is more profitable. Secondly, you will have time to think through several important points regarding a future trip, for example:

• the procedure for checking in luggage should be clarified;
• study the registration rules;
• make a list necessary documents And so on.

You can check in for a flight directly at the airport before departure, or from the comfort of your home online on the Icarus airline website pegasfly.com. The last method is available to absolutely everyone (even the most insecure users) thanks to a simple and understandable interface and detailed instructions what you should know about web registration.

In order to attract passengers and ensure comfortable flights, Ikar Airlines provides a wide range of various services. Modern conditions flights expand the possibilities of tourists even when traveling in the cheapest economy class.

If a child (from 5 to 12 years old) for some reason needs to go on a flight alone, without adults, crew members will take on the function of accompanying him during the flight. Parents must first provide the airline office with their written consent to transport a young child and some certificates (it is better to clarify the details in advance).

The company often provides the opportunity to choose a location at the request of the client. This service is paid, but Icarus employees always meet halfway and help you get comfortable on board:

• people with disabilities;
• elderly and elderly people;
• pregnant women.

All passengers on board are provided with free meals, hot and cold drinks, including vegetarian options. If necessary, there are goodies for those who are on a diet, as well as food baby food. In order for flight attendants to prepare special conditions in advance, you need to inform the airline about them when purchasing a ticket.

If baggage meets the established weight standards (no more than 20 kg in economy class and 30 kg in business class), then you do not need to pay for its transportation. IN hand luggage You can take no more than 5 kg with you on board the ship. Additional payment is charged only for overweight cargo. In many other airlines, the conditions for transporting baggage in terms of weight are stricter.

After takeoff, you can ask the flight attendants for soft blankets or special travel kits, which include: earplugs, an eye mask, and an inflatable pillow. This service is provided free of charge in the business class cabin.

People who became clients of Ikar Airlines were satisfied in their reviews with the modern organization of passenger service. Among popular services carrier, many tourists highlight the convenience of traveling by plane. Clients always have a range of services at their disposal, including:

• comfortable flight, smooth takeoff and landing;
• cleanliness on board;
• comfortable seats in the cabin;
• friendliness and friendliness of crew members and flight attendants;
• low cost of carbonated drinks;
• unhindered use electronic devices throughout the entire flight.

However, some note that planes are often delayed, the food is not always tasty, and it is difficult to get in touch with company managers to clarify issues of interest. But such situations arise very rarely, because it is not always possible to foresee the emergence of difficulties in the service sector.

The airline is working on all the shortcomings and problems, striving to correct them in order to attract customers and improve the quality of service. Therefore, any of your feedback will be heard and taken into account not only by other tourists, but also by the management of the aviation enterprise.

Icarus Boeing 737

Pegasus Fly Airlines ( Pegasus Fly) has a slightly different legal name - Ikar Airlines LLC. This is a Russian air carrier whose main airport is Yemelyanovo (Krasnoyarsk). The main area of ​​activity is air transportation of passengers within the country and abroad, as well as fulfilling requests from tour operators. Official website of Pegasus Fly airline - Pegasfly.com.

History, routes and fleet

The year the air carrier was founded is considered to be 1993, when an organization was created in Magadan to transport cargo and extinguish fires using Mi-8 helicopters. The main turn in activity came in 2013, when the airline was bought out, and after a while gained access to international flights. Over the next few years, new aircraft were purchased, and the geography of charter flights expanded.

Fleet of Pegasus Fly Airlines was replenished with several aircraft, and today their total number is 8, and average age the park age is 17.3 years. Pegasus Airlines aircraft:

• Boeing 737 - 2.

• Boeing 767 - 6.

During operation, five aircraft were taken out of service. Until 2014, the fleet included four Boeing 757 aircraft, as well as a Boeing 767. They were later “retired.”

During the company's activities, the following emergency incidents occurred::

• 03.2016 The Pegasus Fly plane made an emergency landing in Irkutsk. The aircraft was flying from Moscow (Sheremetyevo) to Khabarovsk. The need to land was caused by the activation of the smoke detector.
• January 18, 2017 a plane flying Perm-Cam Ranh (Vietnam) made an emergency landing in Krasnoyarsk due to contamination of one of the toilet compartments.

Pegasus Fly aircraft fly from Domodedovo (Moscow), as well as from the airports of Perm, Bratsk, Irkutsk, Krasnodar, Surgut, Blagoveshchensk and other cities of the Russian Federation. Since April 2015, the route network has increased regular flights. Flights have appeared from Moscow to Khabarovsk, Krasnoyarsk, St. Petersburg, Magadan, Simferopol and Blagoveshchensk. The airline also provides charter flights to Barcelona, ​​Burgas, Bangkok, Phuket, Djerba and other cities in different parts of the world.

Official website of Pegasus Fly airline

Information about the company, fleet, contact details, baggage rules, how to pay and buy a ticket with Pegasus Fly airline can be accessed through the official website pegasfly.com. The online resource has a simple interface, and the main menu is located at the bottom of the site.

By going to the appropriate category of the site, you can solve the following tasks:

• Check and buy an air ticket.

• Check in for your flight.
• Find out the exact flight schedule.
• Study the rules of transportation.
• Find out how to buy, pay and return a ticket.
• Read the news and find out contact information.
• Look at the flight map.

At the top of the official website of the Pegas Fly airline there is an online board with which you can select a suitable ticket. It is enough to specify the city of departure and arrival, departure date (direct and return), number of passengers and flight class.

You can check in online for a flight wherever the Internet is available: from home, office, hotel or cafe. When checking in online, the passenger chooses a convenient seat and reduces the time spent at the airport if there is no need to check in luggage. You can print your boarding pass yourself, and carry-on luggage does not require check-in. Online check-in for a flight confirms that the passenger intends to fly on the airline's flight.

Pass the online registration You can visit the Pegas Fly airline website or third-party services that, for money, register a passenger for a flight. These services offer free aisle or window seats for an additional fee.

In which cities is Pegas Fly online registration available?

Pegas Fly has online check-in available on its own flights in all cities route network. The airline cooperates with Nordwind Airlines, passengers with N4 tickets can check in online on the Nordwind website.

Online registration in Russian cities

• Anapa
• Blagoveshchensk
• Volgograd
• Ekaterinburg
• Irkutsk
• Kazan
• Kemerovo
• Krasnoyarsk
• Magadan
• Magnitogorsk
• Moscow
• Nizhnevartovsk

• Novosibirsk
• Orenburg
• Permian
• Samara
• Simferopol
• Surgut
• Cheboksary
• Khabarovsk

Online registration in foreign cities

• Antalya (Türkiye)
• Bangkok (Thailand)
• Guangzhou (China)
• Yerevan, Armenia)
• Cam Ranh (Vietnam)

• Phuket (Thailand)
• Xi'an (China)
• Jinan (China)
• Shijiazhuan (China)

Restrictions for online registration

The online check-in service is not available for some passengers:

• Passengers who transport weapons, luggage in the passenger seat and who have prohibited items or substances in their luggage or carry-on luggage, as well as large oversized luggage.
• Passengers with disabilities who require assistance.
• Traveling groups of 9 people or more.

How to check in online for a Pegas Fly flight

Pegas Fly online check-in opens 24 hours before and closes 1 hour before flight departure. On international flights flying from foreign airports to Russia (with the exception of Antalya, Yerevan, Cam Ranh), online check-in ends 4 hours before takeoff.

To register online, the passenger needs to go to the Pegas Fly website in the “Check-in for flight” section, where you need to indicate the passenger’s last name and air ticket number, as in the itinerary receipt, and then click the “Search” button.

To complete online registration you will need

• Passenger's last name.
• Air ticket number.

Completing online registration

After entering the passenger's data, the Pegas Fly website will show the departure time and flight route. You need to select a passenger (check the box next to the last name) and proceed to selecting a seat in the aircraft cabin. After choosing a place, you must click on the “Register” button.

Additional services

It is worth noting the rates for luggage, meals, choice comfortable places in the aircraft cabin and others Additional services usually lower during online check-in than at the airport.

Completing online registration

After completing online registration, print boarding pass. Even if the airport supports electronic boarding, it is better to be safe. The phone may run out of power, freeze, or get lost. If a passenger does not provide a boarding pass, he will not be allowed to board the plane.

In addition, in cases of flight delays or cancellations, Pegas Fly employees will make notes on the boarding pass, which can then be used to receive compensation.

If you don't have a printer, print your boarding pass at the airport - at the Pegas Fly check-in counter or at a self-check-in kiosk.

The Pegasus self-registration machine will help you complete the registration process quickly and easily.

Check-in machines are equipped with touch screens, allowing you to conveniently select your destination, complete the check-in process faster, receive your boarding pass and head straight to the gate.

You can use the machine to check in 20 hours before departure. In addition, at the self-check-in machine, you can also receive your e-tickets, purchased from our agencies, call centers or on our website.

Pegasus self-check-in machines are currently available for passengers flying without luggage from Adana, Ankara, Antalya, Bodrum, Dalaman, Istanbul (Ataturk), Istanbul (Sabiha Gokcen), Izmir, Konya and Lefkosa - Ercan Airport.

Passengers will be able to use Pegasus self-check-in machines in all Pegasus-flying cities in the near future.

Airport check-in

You must be at the airport at least 2 hours before departure to avoid problems with your flight. Check-in for Pegasus flights closes 45 minutes before departure for domestic flights in Turkey and 60 minutes before departure for international flights. Passengers who do not have time to check in for a flight at the specified time lose the right to carry out this flight. During check-in, passengers are required to carry a photo identification document (such as national ID, driver's license, marriage certificate) for domestic flights within Turkey and a passport for international flights. Passport and ID are required for flights to Northern Cyprus, driving license will not be accepted. Children under 18 years of age traveling to Northern Cyprus with a national Turkish ID card must have a power of attorney from their parents. This power of attorney must be certified by a notary or official authorities. Children under 18 years of age traveling with their mother must have a power of attorney from their father; If children under 18 years of age are traveling with their father, they must have a power of attorney from their mother. Passengers will not be allowed on the flight if these conditions are not met.

Free baggage allowance

Checked baggage

The following free baggage allowance rules have been established:

• when booking a tour from March 15, 2019 and later for departures from May 1, 2019:
  Economic- 1 place up to 15 kg
  Business- 1 place up to 30 kg
• when booking a tour before March 15, 2019 and departing both before and after May 1, 2019:
  Economic- 1 place up to 20 kg
  Business- 1 place up to 30 kg

Hand luggage

The following carry-on baggage standards have been established for domestic and international routes:
maximum dimensions based on the sum of three dimensions and each dimension in particular do not exceed 115 cm (55x40x20 cm).

On certain routes and for certain fares there may be exceptions to the standard conditions of free baggage allowance. The passenger will be notified of them when booking transportation.

Free baggage and hand luggage allowances apply to adult passengers, children from 2 to 12 years old and children under 2 years old with a seat provided.

For children under 2 years of age traveling without a separate seat, only a free baggage allowance is allowed, which is 1 piece weighing no more than 10 kg and the sum of three dimensions no more than 203 cm. Hand luggage is not provided.

Combining two pieces of luggage into one is possible with a total weight of up to 30 kg.

The free baggage allowance does not apply to:
– the passenger’s belongings, regardless of their name and purpose, the dimensions of which when packed exceed 203 cm (the total size of the three dimensions of each piece of luggage), such luggage is considered oversized;
– hand luggage weighing more than 10 kg or dimensions that in the sum of three dimensions exceed 115 cm (55x40x20cm).
– passenger’s belongings, regardless of their name and purpose, weighing more than 30 kg per piece, but less than 50 kg, such baggage is considered heavy. Baggage of greater weight is checked in and transported as cargo;
– pets (birds), service dogs and food for the animal, with the exception of guide dogs accompanying blind passengers.

Freight above said baggage is paid based on its actual weight at published baggage rates, regardless of the passenger’s other items carried as baggage.

At check-in, the Passenger is required to present for weighing all the items he is carrying, with the exception of items that he may need during boarding, disembarking or during the flight:

• coat, fur coat, cloak or blanket;
• holdall;
• book, magazine, newspaper;
• medicines, personal hygiene items;
• handbag or folder;
• food for the child in flight;
• baby cradle for a child up to 1 year;
• umbrella or cane;
• folding chair (stroller) for a disabled person, etc.;
• diplomat/briefcase;
• amateur photo and video equipment,
• bouquet of flowers;
• laptop computer (notebook, 1ap-tor).

• Regardless of the actual dimensions, the passenger's special items listed below are considered as individual pieces of baggage having a total of three dimensions of 135 cm:
  • sleeping bag; backpack, satchel or hiking bag; one pair of skis with accompanying equipment; bag with golf equipment; bike; a pair water skiing; fishing equipment; sports equipment (bow, crossbow, sports arrows) and related equipment, weighing no more than 5 kg; a musical instrument whose length does not exceed 100 cm.

• Free baggage allowances do not apply to:
  • for the Passenger's belongings, regardless of their name and purpose, the packed dimensions of which exceed 160 cm (the total size of three dimensions of each piece of luggage); for the Passenger's belongings, regardless of their name and purpose, weighing more than 20 kg per piece; for a TV, tape recorder, stereo system, PC weighing more than 10 kg per piece; for flowers, plant seedlings, food herbs, dried plants, branches of trees and shrubs with a total weight of more than 5 kg; for courier correspondence and parcels; on animals, with the exception of a guide dog accompanying a blind/deaf passenger.

Transportation of the specified items, plants and correspondence is paid for as transportation of excess baggage according to their actual weight, regardless of the number of other items of the Passenger transported as baggage.

Excess baggage

The passenger is obliged to pay for the transportation of baggage, exceeding the free baggage allowance (15kg), at the established tariff valid on the day of payment, for the entire transportation to the destination.

The weight of a piece of excess baggage must not exceed 30 kg. Baggage exceeding the specified weight is registered as cargo according to the rules for the carriage of goods.

Transportation of special luggage

Binoculars, radio receivers and radio transmitters, photo and film equipment are accepted for transportation only when packed in suitcases or boxes. The passenger is not allowed to have these items with him or use them while on board the aircraft. As an exception, you are allowed to carry video cameras and film and photographic equipment without the right to use them during the flight.
Batteries, with the exception of stationary ones, must be removed from radio equipment.
In order to prevent interference in the communication and control systems of the aircraft during flight, the Passenger is prohibited from using electronic games, portable photo and video cameras, video recorders, portable mobile phones, radio stations, transistor radios and other electronic emitting equipment, except for hearing aids, cardiac equipment, and electronic alarm clocks. , calculator, laptop computer and portable tape recorder (player).

Ski equipment
A set of ski equipment includes: 1 pair of skis or ski board, poles, boots and is transported free of charge if the total weight of the transported luggage, together with ski equipment, does not exceed the established limits free rates in this direction.
If there is a total excess baggage and the maximum weight of ski equipment (skis or ski board, ski poles, boots) is no more than 15 kg, then one set is subject to payment for 3 kg or according to the actual weight (whichever is less), and the actual excess is also subject to payment place(s) of baggage to be checked in.

From the last Sunday in October to the last Sunday in March, on regular flights carrier, in addition to the free baggage allowance, regardless of the class of service, free transportation of one set of equipment (ski/ski/snowboard) is allowed. The equipment set includes: one pair of skis with one pair of poles (or snowboard), as well as additional equipment (helmet, goggles, special clothing and shoes) with a total weight of no more than 10 kg, without size restrictions. The set of equipment must be packed in a special case; a pair of boots can be packed separately. Passenger luggage must be weighed separately from ski equipment and applicable general rules baggage transportation. Ski equipment over 10 kg per passenger is paid at the current rates for excess baggage on this route. In case of combining the norms for transporting ski equipment, the weight of one piece should not exceed 32 kg. A piece of baggage over 32 kg is considered oversized baggage and is paid at excess baggage rates for a given route, based on the actual weight, regardless of the total amount of baggage the passenger has. Transportation of ski equipment does not require carrier confirmation.

Golf equipment
A set of golf clubs is transported free of charge if the total weight of the transported baggage, together with the golf set, does not exceed the established free standards for this route. If there is a total excess of baggage (the maximum weight of a golf set is not more than 15 kg), then one set is subject to payment only for 6 kg or according to the actual weight (whichever is less), and the actual excess of the piece(s) of luggage subject to check-in is also subject to payment.
If the package exceeds 15 kg, then each additional kilogram is subject to payment at the current rate for excess baggage on this route.

Water equipment (water skis, surfboard)
A set of water skis is transported free of charge if the total weight of the transported baggage, together with water equipment, does not exceed the established free standards for this route.
If there is a total excess baggage and the maximum weight of water equipment (skis or surfboard) is not more than 15 kg, then one set is subject to payment for 3 kg or according to the actual weight (whichever is less), and the actual excess baggage piece(s) is also subject to payment subject to registration.
If the package exceeds 15 kg, then each additional kilogram is subject to payment at the current rate for excess baggage on this route.

Transportation of hockey sticks and athletics poles
Carriage of hockey sticks and athletics poles is not included in the free baggage allowance and is charged at the oversized baggage rates established in each of both baggage systems.

Transportation of musical instruments
Transportation of musical instruments is carried out both in the luggage compartment and in the passenger compartment.
When transporting musical instruments in the passenger cabin, the transportation rules for baggage carried in the passenger seat apply.

Transportation of wheelchairs
Wheelchairs with dry-charged batteries are transported in the luggage compartment, provided that the battery is disconnected, the battery clamp is insulated to prevent accidental short circuit, and the battery is securely fastened to the wheelchair. Wheelchairs with gel batteries can be transported without disconnecting the battery, provided that the battery terminal is insulated.
Transportation of wheelchairs with electrolyte batteries type is carried out in the luggage compartment, provided that the battery is disconnected, the battery clamp is insulated, the battery is packed in a container with absorbent material and marked accordingly.
The aircraft commander must be informed of the location where the electrolyte battery is loaded.

Transporting a bicycle
The bicycle must be checked in and packed as oversized luggage; it must be assembled and packed in a case.
Transportation of a bicycle is free if the total weight of the transported luggage, including the bicycle, does not exceed the established free standards (weight no more than 20 kg, total size of three dimensions no more than 203 cm) in this direction.
If the weight of the bicycle and other luggage is more than 20 kg, but not more than 32 kg, then for each kilogram of excess weight you will be charged at the established rate.

Items and substances not accepted for transportation

• In order to ensure flight safety, the following items and substances that may cause harm to passengers, the aircraft or property on board the Airline's aircraft are not accepted for transportation as baggage:
  • gas canisters and cartridges for gas pistols (revolvers) filled with nerve-paralytic and tear effects; explosives and objects filled with them, means of explosion, ammunition, illuminating substances and missiles; compressed and liquefied gases, gases for household use (butane-propane, etc.); toxic poisonous and irritating substances; flammable solids and liquids; caustic corrosive or oxidizing materials and substances; magnetized materials; radioactive materials; briefcases and suitcases equipped with safety devices, mercury and other substances, cargo and objects that fall under the characteristics of the above-mentioned substances, cargo and objects that raise doubts about the safety of their transportation and can be used for arson, explosion or threatening the lives of passengers and crew members aircraft.

• List of substances and items prohibited for passengers to transport on civilian aircraft, established by the International Organization civil aviation(ICAO).
  • biological preparations (canned blood, etc.); animals and birds, fur-bearing animals and reptiles (snakes); fish seed, bees and other insects.

• Items that, in the opinion of the Airline, due to their weight, size or other characteristics are not acceptable for transportation as baggage;
  • items the transportation of which is prohibited by laws, regulations, rules and regulations of government bodies of the Russian Federation, as well as the country to, from, or through the territory of which transportation is carried out.

Items and substances accepted for transportation in limited quantities

• Passengers may carry the following substances and items in limited quantities and with the permission of the Airline:
  • alcoholic drinks(wine and vodka products) in undamaged commercial packaging in the amount of 2 liters (4 containers) per Passenger; perfumes, colognes in the amount of 100 ml per Passenger; medicines and toiletries in quantities not exceeding 0.5 kg or 0.5 liters per Passenger: nail polish, hair liquid in aerosol packaging, as well as refreshing liquids with an alcohol-varnish base in undamaged factory packaging in an amount of 0, 2 liters per Passenger; lighters and liquefied gas cans for lighters – 1 can per Passenger; medical thermometers (thermometers) no more than one per Passenger; mercury tonometers in standard cases, no more than one per Passenger; mercury barometers and manometers, packaged in special sealed containers; small cylinders of oxygen or air gas needed for medical purposes; dry ice in the amount necessary to cool perishable products carried by the Passenger; vinegar essence 0.5 l per Passenger; tobacco products for personal use 200 pieces.

Additional weighing of hand luggage - Cam Ranh (Vietnam)

Attention! Due to the ongoing problems with overweight hand luggage, additional weighing of hand luggage before boarding the plane was introduced, which is carried out on certified electronic scales. Only goods purchased in DUTY FREE stores, of which there are only 2 in the departure hall of Cam Ranh Airport, are not subject to re-weighing. These goods must be Packed in sealed polyethylene with appropriate symbols. Please note that in the departure area, in addition to official DUTY FREE stores, there are shops selling coffee, tea, souvenirs, etc.”

Children's flight

The passenger has the right to carry a child under 2 years of age without providing a seat.
The ticket must indicate the child's date of birth. A passenger accompanying a child is required to present to the Airline (or an authorized agent) a document confirming the age of the child when purchasing a ticket and upon check-in. The airline (or its authorized agent) has the right to verify the age of the child. The age of the child is determined separately for each transportation segment.

Flight of unaccompanied children

Unaccompanied minors (UM) – children aged from 5 to 12 years who are traveling without parents and unaccompanied by an adult passenger under the supervision of the carrier, in accordance with the current rules of the airline. At the request of parents (guardians), the service is applied to children from 12 to 16 years old.

Conditions of acceptance for transportation.

• A child is accepted for transportation unaccompanied if:
  • there is prior consent from the airline to transport an unaccompanied child;
  • accompanying persons remain with the child at the airport of departure until boarding the plane;
  • the child will be met at the airport of arrival;
  • transportation of the child is paid in accordance with the current rules and tariffs.

The service for accompanying children aged 5 to 12 years is mandatory, from 12 to 16 years old it is provided at the request of parents/guardians.

• Unaccompanied child accepted for transportation if available:
  • air ticket;
  • a foreign passport and/or visa depending on the rules of the country of entry or country of residence;
  • notarized Consent of at least one of the parents, adoptive parents, guardians or trustees for the departure of a minor citizen of the Russian Federation from Russia, indicating the period of departure and the state to which he is leaving.

If one of the parents, adoptive parents, guardians or trustees declares his disagreement with leaving Russian Federation a minor citizen of the Russian Federation, the question of the possibility of his departure is resolved in court.

Unaccompanied children are accepted for transportation only after the parents (legal representatives) have completed and signed an application for transportation of an unaccompanied child and an application for an unaccompanied child.
According to Article 20 of the Law of the Russian Federation “On the procedure for leaving the Russian Federation and entering the Russian Federation,” children - citizens of the Russian Federation under 18 years old, flying unaccompanied, in addition to having a foreign passport with a visa (for international transportation), which is obligatory for all children, must have a notarized (or at the consulate) consent (power of attorney) to travel from one of the parents, guardians, adoptive parents or trustees. If the child leaves for a period of more than 3 months, this consent must also be certified by the guardianship and trusteeship authorities. A note is made on the air ticket about the presence of a power of attorney (consent) under the signature of the person purchasing the air ticket, an “Unaccompanied Child” tablet is issued, an envelope with an application for the transportation of an unaccompanied child and an application for an unaccompanied child.

Maintenance procedure

At the departure airport
The agent registers the unaccompanied child as a regular passenger and makes a corresponding note in the automated control system.
It is preferable to choose a window seat that provides the opportunity to observe and care for the child during the flight. Unaccompanied children are not allowed in rows emergency exit, near kitchens, toilets and emergency equipment locations.
The service company employee responsible for boarding receives the child from the accompanying person, signs the application and bears personal responsibility for the child until he is handed over to the responsible flight attendant.

At the transfer (transit) airport.
Upon arrival at the transfer airport, the child is handed over by the flight attendant to the service company employee meeting the flight, after which he is personally responsible for the child until he is handed over to the flight attendant of the next flight.

At the airport of destination (arrival)
Upon arrival at the destination airport, the child is handed over by the flight attendant to the service company employee who meets the flight, after which he is personally responsible for the child until he is handed over to the greeters. The agent has the right to transfer the child only to the person indicated in the application as the “receiving person.”

Services for unaccompanied children upon arrival
Upon receipt of information about the arrival of an unaccompanied child, an employee of the service company accepts the child with accompanying documents from the flight attendant, and after passing passport control The staff serving passengers in the arrival hall will organize the transfer of the child to the greeters.

• The procedure for handing over a child includes:
  • announcement through the airport announcer of information about the need for persons meeting the child to arrive at customs control in the arrival hall;
  • organizing the delivery of the child’s luggage to customs control;
  • checking documents to ensure that the name of the person meeting you meets the application for transportation of the child;
  • transfer of the child and his luggage to the meeting persons with paperwork.

In the absence of a greeter, the staff of the service company takes measures to find greeters, place the child for rest and food, and determine further actions.

At international airports, unaccompanied minors are processed in accordance with applicable local regulations.

Traveling for pregnant women

Pregnant women are not sick passengers. A pregnant woman must determine the possibility of using it herself. by air, based on your state of health.

Transportation of pregnant women is carried out under the condition that the carrier is not responsible for possible consequences and/or deterioration of health associated with their by air, except for cases where such consequences and/or deterioration in health were caused by the culpable actions (inaction) of the carrier.

For flight safety reasons, it is prohibited to place pregnant women near emergency exits.

Priority seats for pregnant women on board are row No. 5.

Flight of passengers with disabilities

Transportation of disabled and sick passengers

When transporting a sick or disabled Passenger, the Airline must be provided with a medical report signed by a doctor prior to the flight, containing permission to transport him by air, as well as special requirements for the conditions of carriage of such a Passenger.

Transportation of a disabled or sick person is carried out under the condition that the Airline does not bear any liability to the Passenger for its consequences for him, which is certified by the Passenger's warranty.

After a sick Passenger/disabled person is boarded for a flight, the Airline must notify ground staff at transit, transfer and destination points about the presence of a sick Passenger and/or disabled person on board the aircraft.
In cases where the patient cannot be moved from a stretcher to a chair, the possibility of his transportation is determined by a preliminary agreement between the Airline and the person accompanying the patient.

The airline has the right to refuse to transport a patient on a stretcher if the aircraft does not have the conditions necessary for transporting such patients.

For sick and disabled people, medications, a folding chair (stroller) transported in the cabin, and crutches are transported free of charge and are not included in the free baggage allowance.
A passenger transported with an electric wheelchair is allowed to be transported with an accompanying person, while the electric wheelchair is transported on the aircraft as regular checked baggage.

The airline provides information to the destination or transfer point that there is a Passenger with a wheelchair on board. This information indicates the name of the Passenger, the location of the stroller and separately located electric batteries.

In order to ensure flight safety, meet technical or operational requirements, the Airline may limit the number or refuse to transport sick (disabled) passengers on any of its flights, even if qualified escort is available.

Transportation of blind/deaf passengers

When transporting a blind/deaf Passenger, the Carrier must be presented with the relevant documents (pension certificate, certificate of special training for a guide dog). A blind/deaf Passenger is transported with an accompanying person or accompanied by a guide dog. If there is no accompanying person, the agent, when reserving a seat for a blind/deaf Passenger, must warn the Airline about this fact in order to assist such Passenger during check-in and delivery to the aircraft.

When a blind/deaf Passenger is accompanied by a guide dog, the dog is allowed to travel free of charge in the economy class passenger cabin of the aircraft in excess of the free baggage allowance. The passenger must have documents confirming the ownership and training of the dog; the dog must have a collar and muzzle. A passenger with a dog is placed in the rear rows of seats in the passenger compartment, and the dog must be tied to the owner's seat at his feet.

Transportation of animals

Transportation of animals is carried out only after prior agreement with the airport. Less than 5 days before departure, you must send a request for confirmation of the transportation of animals to the following address: .

Transportation of animals, birds, guide dogs and service dogs on airline flights is carried out only in economy class as unchecked baggage (carry-on baggage) in the aircraft cabin. Transportation of pets (birds) and service dogs in the luggage and cargo compartment of the aircraft is not carried out.

The weight of the transported pet and container (cage) should not exceed 8 kg. The dimensions of the container (cage) should not exceed the aspect ratio: length no more than 60 cm, width no more than 35 cm, height no more than 20 cm.

The passenger is obliged to inform the airline or its agent about the transportation of pets (birds), a guide dog, a service dog when making a transportation reservation or purchasing a passenger ticket, but no later than 48 hours before the flight departure time.