Where is the Aeroflot reservation number on the ticket? Decoding an electronic plane ticket. Electronic ticket - general data

You can check your air ticket reservation using online services. To do this, you need to know your reservation number and the correct spelling of your last name on English language. Where to get information about booked air ticket and how to do it correctly, as well as questions that arise along the way, we will tell you below.

What does it mean to “check an electronic plane ticket”?

When buying electronic air tickets for the first time, many people ask themselves: “Will the airline deceive me, and where can I check my air ticket reservation?”

Let's first understand what an e-ticket is. This is a document that contains information about you, the flight and the places of departure and arrival.

The electronic ticketing system was first used in the United States in 1996. And since 2008, the International Association Air Freight has made this form mandatory. So, what is the difference between an electronic air ticket and a regular one?

Let's start with the fact that you will not have a printed paper version of the ticket in your hands, which you are used to dealing with. All information about what you are purchasing electronic ticket are entered onto the airline’s server and stored there for a certain amount of time.

That is, you do not need to print anything and present receipts to pay for the ticket; When registering, you simply show your passport (which you used to purchase the ticket) and receive boarding pass.
There is no need to worry about the ticket getting lost. An electronic ticket will never be lost, since information about it is archived and entered into the air carrier’s server. Even if there is a computer system failure, all data will be unarchived and your reservation will not be lost.

To give you peace of mind, you can always check your flight reservation using online servers. Go to the airline’s website, enter all the required data (usually your reservation number and last name), and the system will display information about the electronic ticket you purchased.

Booking code on the e-ticket

What is the reservation code that we need so much to check the electronic ticket?

The reservation code is an alphanumeric code consisting of 6 characters. Indicated on the ticket or itinerary receipt.

As a rule, in English the line containing the booking code is called “BOOKING REFERENCE” or “BOOKING REF”. In Russian, this line may be called “RESERVATION DATA” or “RESERVATION DATA”.

How to check your flight reservation?

Check e-ticket can be done in several ways:

Don't know your rights?

Call the hotline of the airline where you booked your ticket. The operator will ask you for the reservation code and your contact information, then determine whether there is such a reservation and provide all the coordinates of your flight. This option is also convenient because you can find out all the information using one booking code (if you don’t know who the ticket was issued for).
Check your ticket reservation online: on the website of the airline where the ticket was purchased, or using air ticket booking systems.

Today there are 4 large electronic ticket booking systems:

Amadeus (website www.checkmytrip.com);
Galileo (www.viewtrip.com);
Saber (www.virtuallythere.com);
Sirena - Travel (www.myairlines.ru).

As a rule, if you are booking a tour through a travel agency rather than directly through the airline, the travel agency should tell you which of these sites you can use to view your ticket reservation.

The principle of using these systems is very simple: follow the link to the site, a window with a table will open in front of you, where you need to enter the reservation code and your last name (as in a foreign passport if you are flying abroad, or as in a Russian passport if you are flying within Russia ).

If suddenly you don’t have a reservation code in your hands, but only the electronic ticket number and the passenger’s last name are left, then you can use the OneTwoTrip service (https://secure.onetwotrip.com/ticket/).

How to check an electronic air ticket for its relevance?

There are situations when a few days before departure or on the day of departure, the airline cancels the flight. This can happen for various reasons: bad weather, employee strike, lack of available planes, etc.

If you booked a ticket through an intermediary (travel agency), then he must notify you about this. But what to do in a situation where the intermediary turns out to be dishonest?

You also go to the website where you viewed the confirmation of your air ticket reservation and check the flight status. If you see "Confirmed" there is no problem. But if this column says “Not confirmed,” then call the airline and clarify the details.

Naturally, no one will leave you without a ticket. As practice shows, another airline can carry out the flight, which you will be informed about by calling the hotline.

Nuances worth knowing about!

If you made one of the following mistakes when booking an e-ticket, then don’t be alarmed, just follow the instructions carefully.

You entered the passenger's last name incorrectly. This is a serious mistake, since if the details of your passport and ticket do not match, you may not be allowed on board. To correct this, call the airline or agency where you booked the ticket and find out what to do.
If there is an error in your passport details or the spelling of your email address, also call the agency or airline and ask for changes.
If you have chosen the wrong route or flight. Business class tickets are usually exchangeable. But if you have economy class, then the issue will be resolved at the discretion of the company. You may have to pay an additional amount.

After making all the changes, ask to be sent a new electronic ticket by email, and carefully check all the information entered again!

Let's talk about PNR in an electronic ticket, what it is and where the required code is located. It is this inscription that makes it possible to check all the necessary information about the upcoming flight and make sure that you were not deceived when purchasing a travel document via the Internet.

But inexperienced passengers do not always know where to look for these symbols, why they are needed and what can be learned with their help. Therefore, it is worth talking in more detail about what is contained in the message sent to email address route receipt.

If previously it was possible to purchase any documents for travel by bus, train or plane only at the official ticket offices of the city or at the station, today travel has become more accessible and easier to organize. Sitting at home or during a break at work, you can find the most suitable route option, decide on a carrier, choose a seat, check the date and other details.

There are many advantages to buying air tickets online:

no need to go to the airport;
you don’t have to spend half a day traveling there and back, or stand in line;
you can leisurely select all the desired flight conditions;
it is possible to decide not only on the carrier and destination, but also to find the cheapest ticket;
No one will steal such a travel document and it is even difficult to lose it;
You don’t need to take a whole folder of papers with you to the airport; you just need to show your passport when boarding.

It is not surprising that modern tourists are increasingly resorting to this method of purchasing tickets and even checking in for a flight. But beginners may be intimidated by the potential danger and unreliability of the document they are purchasing. Therefore, you should make sure that the resource you choose is legal and actually cooperates with certain airlines.

After confirmation of payment for the ticket, a so-called itinerary receipt is sent to your email or phone. It contains all the necessary information about the selected flight, as well as passenger data, which can be used to confirm who it belongs to. This is an electronic version of the travel document, which was previously received at the ticket office in paper form. It can also be printed on any device.

What is PNR?

Essentially, this is the same, just with a different designation. So, when traveling within the Russian Federation, for example, with the help of Aeroflot, you can get a ticket on which the data is indicated in the form of 5 characters. According to international rules, such a cipher consists of 6 letters or numbers in different combinations.

It is this code that confirms that you have purchased an air ticket, it is genuine and it displays all the necessary information about the passenger and the upcoming flight. If you enter it on any website where it is possible to check the reservation of documents, then only if you provide this code you can confirm the selected and paid route.

Studying the ticket

Immediately upon receiving a receipt by email, you need to carefully review it and make sure that all data is correct. In addition to the PNR code, it must include the following:

The passenger's surname and first name are often in English, so you need to be especially careful here to make sure that each letter is correct, for which check the entry with your international passport.
Air ticket number, although online intermediaries may not indicate it.
The name of the carrier who will be making the flight, often the authenticity of the document and all information about the route can be checked on the official website of the airline.
Flight number, time and date.
Payment information (credit card number, cost).
Fare or selected travel class.
Other flight conditions, if they were specified during checkout.
Status – paid or not, etc.

airlines-inform.ru

If you find even the slightest error in the specified data, you need to contact the airline staff as soon as possible and ask them to correct the typos. Sometimes, when registering a ticket in your personal account on the website, you can do most adjustments yourself. Sometimes this involves a fine, in other cases it is free. It all depends on the rules of the carrier, the intermediary itself and the selected ticket class.

Functions and location

Since today there is no standard template for issuing travel documents, each company's itinerary receipt looks different. It is not always possible for a beginner to immediately find the necessary information. The booking code or PNR is most often located at the top, right or left.

For example, an Onur Air electronic ticket writes this code in the form of six Latin letters at the top immediately after the name of the airline. Next you can see information about the flight number and other important information for the passenger.

Inexperienced tourists are concerned with the question: why is this code needed and will it be needed? So, using PNR you can:

check the authenticity of the ticket, whether you were deceived when purchasing the document;
view all information about the upcoming flight, monitor changes;
it is indicated when checking in and receiving a boarding pass;
exchange the ticket for another or return it back.

Video: electronic tickets.

Confirmation issues

Sometimes, when using a new resource to buy an air ticket, a person is too worried about whether he was deceived and whether a seat on the desired flight was actually booked. To do this, go to the website and use the PNR code to check the accuracy of the data.

But it also happens that the system does not find a ticket using the booking code.

There are not many explanations for this:

If you have just made a purchase, it means that the booking process has not yet completed and the information has not entered the general database. Everything takes time, so it's worth checking it in a few days.
In another case, it turns out that you used an unscrupulous resource and the money was wasted. This happens if you look for too cheap offers on unverified sites or buy tickets in in social networks from strangers.

When any questions arise, it is better to call the airline’s support service and clarify all the details. And to avoid falling into the trap of scammers, use only trusted and official resources on the Internet.

To fly by plane, one air ticket is not enough. You still need to register. This is how it is, these are the rules.

Online check-in is possible if you have previously purchased a ticket on the Aeroflot website.

Many air passengers check in directly at the airport immediately before departure, for which they arrive at the airport in advance. To check in at the airport, the passenger must have with him the passport with which he purchased the air ticket.

Holders of air tickets for some airlines can check in without coming to the airport, but in advance using a computer and the Internet. Aeroflot passengers have this opportunity - go to the Aeroflot website, and Online check-in is at your service.

Important points

You can check in for your flight:

online using a computer and the Internet, while you can NOT register on the Aeroflot website ( Personal Area Not required),

or at the airport along with other passengers on Aeroflot flights on a first-come, first-served basis.

If you are on the Aeroflot website (aeroflot.ru), then it is convenient to go through Online registration there. By the way, the terms “online registration” and “electronic registration” mean the same thing.

On the Aeroflot website you can check in online, select seats in the cabin, print out your boarding pass and, if you don’t have luggage, use this pass to immediately go to passport and customs control for foreign flights, to pre-flight control and to boarding for foreign and domestic flights.

If you have luggage, in addition to electronic registration, still need to go regular registration, but at special check-in counters (if they exist at the airport), which are called Drop-box. In the absence of such special check-in counters and if the passenger has luggage, you will still have to go to regular check-in along with the other passengers, alas.

On the Aeroflot website, online check-in can be done one day (that is, 24 hours) before departure. For example, if the flight is on August 2 at 8.20 am, then you can check in on the morning of August 1, starting at 8.20.

Regular check-in at the airport for an Aeroflot flight can be completed within the time limits specified by Aeroflot. This can be either 2 hours before the flight departure, or 6 hours, or even 24 hours, if, of course, the passenger is interested in being at the departure airport for more than 20 hours after checking in.

1 Aeroflot website Online check-in

So, we bought a ticket on the Aeroflot website and printed it out. To complete Online check-in, go to the main page of the website (aeroflot.ru) one day before the plane’s departure:

Rice. 1 On the main page of the official Aeroflot website we find a link to Online registration

Click on the link “Online services” (number 1 in Fig. 1),
in the menu that appears, click on the “Online registration” option (number 2 in Fig. 1).

2 We agree to the terms of Online registration

The “Online registration” window will open (Fig. 2):

Rice. 2 Read the terms and conditions of online registration and check the box that you agree with them

The Online Registration page is very long (see Figure 2 for a shortened version). This page has many links to useful information for Online check-in, for baggage transportation, there is a FAQ (frequently asked questions).

There is a quote from Aeroflot on this page (Fig. 2):

"Attention!
A paper boarding pass is required to proceed to the boarding gate. In case you were unable to print your boarding pass at home, you can print your boarding pass at kiosks self-registration in an Aeroport."

This good advice from Aeroflot, but under one condition: if you are “in your native land,” where everything is in Russian and, as you know, your native walls help at home.

But what about in other conditions, when you don’t know the language, but you have to fly? You can go up to check-in (alas, on a first-come, first-served basis), show it on your phone, tablet, or otherwise explain that there is Online check-in, but there is no “print,” that is, there is no printout of the boarding pass. If mutual understanding is reached with the airport employee at the check-in counter, it will be printed out for you immediately without any problems with the seats and parameters that you booked during Online check-in.

At the end of the page (Fig. 2, number 1), click in the box opposite the inscription “Confirm that you have read and agree to the terms of online registration” so that a checkmark appears.

After the checkmark appears, a miracle will happen: the “Continue” button (number 2 in Fig. 2) will transform into a joyful orange color and become clickable. This means we are on our way there: click on the “Continue” button and get to the start of the Online Passenger Registration procedure.

3 Enter the reservation code and passenger's last name for Online check-in

Rice. 3 Entering the reservation code and last name or Starting the passenger check-in procedure

The reservation code (number 1 in Fig. 3) is issued on the Aeroflot website when booking (purchasing) an air ticket. You can immediately write it down in your notebook (cheap, reliable and practical) after purchasing an air ticket.

The Aeroflot code consists ONLY of Latin (English) letters, for example, FFHIWH.

You can also print out your air ticket, then you can easily find the booking code in the printout in the upper right corner. Also, when ordering a flight ticket, the reservation code comes to you:

via SMS to a mobile phone (if the phone number was specified correctly when booking),

by e-mail (don't forget to check your Spam folder if there is no letter from Aeroflot in your Inbox).

3.1 How can I find out the reservation code if the ticket was purchased through an intermediary?

If you bought a ticket for an Aeroflot flight through intermediaries, for example, through the Tutu service, then you most likely have in your hands the order number on this service, which includes not only Latin letters, but also numbers.

In this case the code for online booking On the Aeroflot website you can find out directly from this intermediary. You can contact the intermediary, for example, by phone and use your order number to find out the reservation code for online registration on the Aeroflot website.

If there is a reservation code, then online registration on the Aeroflot website you can go through without any problems.

Enter on the website page “Online registration” (Fig. 3):

Reservation code (number 1 in Fig. 3),

surname (in Latin letters) of the passenger who purchased (booked) air tickets for the registered flight - number 2 in Fig. 3.

Like the booking code, it is also a good idea to write down the passenger’s last name in a notebook after booking (purchasing) an electronic ticket. Let's imagine that the buyer had the surname Generation Blue Sea Passing. How will it look when written in Latin letters? Can you reproduce your surname in Latin twice in different time, and so that these two spellings do not differ from each other? This is why it is better to write down your last name in Latin in a notebook along with the reservation code.

The gray “Search” button (number 3 in Fig. 3) will become bright after filling out fields 1 and 2 in Fig. 3, click on it. Now Aeroflot starts searching for an air ticket with the entered data in its database.

4 What you should not take with you

While Aeroflot is looking for our ticket in the database so that we don’t get bored, it takes us to the page “Dangerous substances and items prohibited for transportation.” This list includes:

Magnetized substances
Toxic, poisonous and poisonous substances
Flammable solids
Compressed and liquefied gases
Toxic substances
Explosives and weapons
Flammable liquids
Radioactive materials
Oxidizing agents and organic peroxides
Caustic and corrosive substances

and a quote from the site about liquids:

Containers larger than 100 ml are not accepted for transportation, even if the container is only partially filled. An exception to transportation is for medicines, baby food and special dietary needs.

We get acquainted with the above list and click on the “Continue registration” button.

5 Selecting passengers for Online check-in

The following Online Check-in page opens – “Select Passengers” (Fig. 4):

Rice. 4 Selecting passengers for online check-in

We check the names and surnames of passengers (now we are checking, not entering, since Aeroflot stores in its database the full names of passengers who were indicated when booking and purchasing air tickets),
put a check mark (numbers 1 and 2 in Fig. 4), or you can put a check mark next to the inscription “select all passengers ready for check-in (and the number of such passengers is indicated in brackets, in this case there are two of them, as shown in Fig. 4)” ,

Click on the “Select seat” button for the first passenger (number 3 in Fig. 4). Of course, those who like to do everything the other way around can start choosing a seat for the second passenger, so to speak, from the end. But it’s still better, so as not to get confused later, to choose seats for passengers in the order of their numbering. First for the first, then for the second, ... and so on.

6 Choosing seats on the plane

Then you are given the opportunity to choose a seat in the aircraft cabin for the first passenger:

Rice. 5 Selecting a seat for the first passenger to check in

On the presented diagram of seats on the plane, select an empty seat (number 1 in Fig. 5), click on the “Save” button (number 2 in Fig. 5). If something went wrong when choosing a seat for a passenger, then click on the “Return to the beginning of registration” button (number 3 in Fig. 5).

I would like to draw your attention to the fact that the diagram of the aircraft, on which you can select a seat for the passenger, looks much larger on the computer screen than in Figure 5. On the computer screen you can see the entire aircraft, all the rows of seats, you can see where the wing of the aircraft is located (for those , who likes or, on the contrary, does not like to “sit on the wing”), etc. In Fig. Figure 5 shows only a small piece of the plane’s picture, just to save space so that the picture is not larger in size than the entire article about Online check-in on the Aeroflot website.

Similarly, we select a seat on the plane for the second passenger. As a result, we receive confirmation of the choice of seats on the plane (Fig. 6):

Rice. 6 Completing the selection of seats for checked-in passengers

7 The treasured “Registration” button

The seats on the plane have been selected, and we are reaching the finish line: click on the “Registration” button (Fig. 7). Actually, for the sake of pressing this button, everything that was written above was done.

Rice. 7 Clicking on the “Registration” button on the Aeroflot website is Online Registration

8 Aeroflot gives the go-ahead for Online check-in

By clicking on the “Registration” button, we go to the “Online registration” page, on which we find confirmation of passenger registration (Fig. 8):

Rice. 8 Receiving confirmation of passenger registration

That's it, the passengers are registered, they will now be allowed on the plane to board. True, they will be allowed in if passengers have boarding passes in their hands, which will be discussed below.

By the way, in Fig. 8 pay attention to buttons 2 and 4 – “Change location”. If necessary, you can change seats for passengers after Online check-in. We do this in the same way as shown above in Fig. 5.

9 The essence of completed Online check-in is that passengers have boarding passes

If there is a printer near the computer, then immediately print boarding passes by pressing the buttons marked 1 and 3 in Fig. 8, or number 6 in the same figure. 8.

If there is no printer “at hand”, and even if there is a printer, but just in case (“just in case” :) or “to be safe”), we send ourselves a boarding pass by e-mail. Then we’ll go to our email, download the boarding pass there, write it to a flash drive, or in some other way make sure that at the first opportunity we can print out the pass on a printer that comes to hand.

By clicking on the “boarding pass by e-mail” button (number 5 in Fig. 8), we get a drop-down dialog box “Send boarding pass by e-mail” (Fig. 9):

Rice. 9 Enter your e-mail so that Aeroflot sends your boarding pass to it

The “All passengers” field, marked with number 1 in Fig. 9, we leave it unchanged, because it is convenient to receive by e-mail one file with boarding passes for all registered passengers.

In the “Email address” field, marked with number 2 in Fig. 9, enter (without errors!) your email address. You can enter additional email addresses in this field, separated by commas. This is just in case the letter from Aeroflot reaches you for sure. Unfortunately, the spam filters of Yandex, Mail RU, Google and other email services have become much stricter, so emails may not always reach their recipients for various reasons.

From my own experience, I know that, for example, I was surprised to find official letters from Mail ru and Yandex in the Spam folder a couple of times. If you have a habit of quickly scanning Spam for important letters that “accidentally” got there, then it’s okay, the letter from Aeroflot can be found in the Spam folder.

The “Send” button (number 3 in Fig. 9) will turn from gray, inactive, to orange, active immediately after the email you entered is “liked” by Aeroflot in the sense that the email undergoes a preliminary automatic check on the site for functionality. For example, when entering an address in the form: Nadezda @ yandex, the “Send” button will remain gray because you must enter it correctly: [email protected](no spaces before or after the dog, and there should be “.ru” at the end).

As soon as the “Send” button (that is, send information about the mailbox name) turns orange, click on it and receive the message “Boarding passes have been sent for all passengers” (Fig. 10):

Rice. 10 Receive confirmation of sending the file with planting files by email to the specified email

10 How to open a boarding pass received by email

Now we go to our mailbox and look for letters from Aeroflot there. For example, in my mail I found 2 letters from Aeroflot OJSC, sent with an interval of 2 minutes:

1st letter – with the heading “Payment for MXTYXL booking on the website of the airline OJSC Aeroflot”,

2nd letter – with the heading “Information about booking MXTYXL on the website of the airline OJSC Aeroflot”.

As you probably already guessed, in the header of the letter the combination of Latin capital letters “MXTYXL” is not accidental and is an air ticket booking code.

Having opened the letter from Aeroflot, we find a file attached to the letter in pdf format. First of all, save it to your computer. To do this, click on the attached file with the RIGHT mouse button, and in the context menu that appears, click on the “Save As” link. Next, save this file on your computer, for example, on your Desktop.

All that's left to do is open the pdf file. Just click on the file and it will open.

If this does not happen, your computer probably does not have a program for reading pdf files, for example, Adobe Reader, more details

If “it’s not clear what” opens, it means that the operating system opened the file with the “wrong program.”

In any case, you need to find out if you have a “normal” program on your PC to open a pdf file as follows:

Rice. 11 We saved the file with boarding passes from Aeroflot’s letter on our PC, now open it.

Click on the file with the RIGHT mouse button (number 1 in Fig. 11).
In the context menu that appears, left-click on the “Open with” link (number 2 in Fig. 11).

Another menu will appear with a list of programs that “undertake” to open the pdf file. Without problems (i.e. in normal form), it opens a pdf file, for example, the free Adobe Reader program (number 3 in Fig. 11). Click on it (number 3 in Fig. 9).

The file with boarding passes has been opened, now the most important thing is to print them. By the way, if you DO NOT need to check things in as luggage, then after completing Online check-in and printing out your boarding pass, you can come to the airport and immediately board without stopping at the check-in counter.

You are ready for a trip, everything is ready for departure. But at the airport it turns out that the reservation is not valid or there is an error in it. To avoid this, you should play it safe and check your air ticket in advance.

Ways to check an air ticket

There are several ways to check the accuracy of a flight booking made online:

Call the number of the airline you are flying with.
Through the Internet.

All data necessary to check the ticket is indicated in the electronic receipt (E-Ticket). It will be sent by email if you purchased the ticket yourself via the Internet. If the air ticket was ordered through a travel agency, the employee will print it out and give it to you.

The E-Ticket contains the following information.

The itinerary receipt will also indicate the full cost of the ticket and the date of its issue.

You will need your airline reservation code during online check-in or when checking your flight details on the carrier's hotline. The reservation code of the reservation system is useful for checking the ticket through its website.

Checking your e-ticket

If you do not have access to the Internet, you can check your flight reservation by calling the air carrier. The operator will ask you to provide the ticket number, airline reservation code, and passenger's last name (if necessary).

Check through the airline website

You can check your ticket by number through the carrier’s official website. To do this, fill in the fields of a special form:

number of ticket;
carrier company reservation code;
last name (as indicated on the itinerary receipt).

If seats on a flight were booked through a travel agency, then there may not be information about them on the carrier’s website. To clarify information about the flight, it is better to call the airline's hotline.

Checking through the reservation system

To reserve seats on a flight, 4 global reservation systems are used:

Saber - .
Sirena - Travel - myairlines.ru.

Each system allows you to find information about the reservation reserved through it. If you go to checkmaytrip.com and don’t find any data there, don’t be upset. Information will definitely be found through another system.

The ticket usually contains information about which system it was booked in. To check, you need to go to the website or mobile app systems. Fill in the required fields, indicating the reservation code of the system or the number of the ticket itself, last name (as in the electronic receipt). Click the “View” button. If a seat on a flight is reserved and payment has been made, “Confirmed” will be indicated in the “Status” column.

It is impossible to clarify information about the status of a reservation by last name alone, either on the carrier’s website, or in any of the global reservation systems, or by calling the airline. It is also impossible to check an air ticket using the ticket number without specifying the reservation code.

Global reservation systems allow you to find out not only whether payment for the reserved seat on the plane has been paid, but also flight information, metro map or schedule public transport, weather. Here you can also find maps and descriptions of iconic attractions.

What to do if there is a mistake in the reservation?

Typos in electronic air ticket may disrupt your trip. After receiving the E-Ticket, carefully check the correct spelling of the last name (must match the passport) and date of birth, and the number of the document itself.

If you find errors in the spelling of your last name or first name, you must:

Contact the company on whose website the plane seats were booked and report the error.
If the reservation was made on the carrier’s website or in one of the global reservation systems, then you need to call the airline’s hotline number.

In the first 24 hours, the problem can be resolved without penalizing the airline.

The following scenarios are possible:

Inaccuracies will be corrected without penalty.
The airline will allow you to use a ticket with typos.
A fine will be issued, the ticket with errors will be canceled, and the passenger will have the opportunity to reserve a new one.

Money for a defective ticket will be refunded minus a fine. The period depends on the specific carrier and the bank card used to pay for the purchase.

If, when filling out the E-Ticket form, your first and last names were swapped, you will not have to change it. It is enough to simply warn the airport employee involved in check-in about this.

An error in the date of birth or passport number is corrected without penalties. You must call the airline's hotline and ask the operator to correct the inaccuracy.

No reservation

If checking your air ticket reservation is unsuccessful, you must:

Contact the travel agency that ordered the tickets to find out the details.
Contact the customer assistance section of the service through which you booked your ticket for clarification. There may have been a failure and the payment has not yet gone through.
Contact the air carrier and check with them for details.

It is better to print out the electronic ticket and have it with you. This is especially important when flying internationally.
You can find out information about the flight status, its cancellation or delay on the carrier company’s website.
An email with your E-Ticket details may take up to an hour to arrive, so if you don't receive it right away, don't panic. But if the email is delayed longer, you should contact the operator of the service where you booked the seats or call the airline’s hotline.

To be able to fly by plane, it is not enough to have the appropriate ticket - you must additionally register. Such rules have been established today.

Dear readers! The article talks about typical ways to resolve legal issues, but each case is individual. If you want to know how solve exactly your problem- contact a consultant:

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Online registration is allowed only if citizens have purchased a ticket in advance on the Aeroflot portal.

Many passengers prefer to check in directly at the airport before departure, which is why they arrive early.

For these purposes, they need to have a passport identifying them. But this brings with it certain inconveniences.

For this reason, it becomes necessary to consider in more detail the online registration procedure.

Step-by-step instruction

Aeroflot online registration using an electronic ticket requires compliance with a certain mechanism of action, in particular:

On the official Aeroflot website you need to open the section	“Online services”
Next you need to go to the second page	Having previously selected the “Online registration” function
After this, you need to familiarize yourself with the conditions of the registration procedure	Baggage Rules and check the appropriate box at the bottom of the page
Next you need to select a flight	To do this, it becomes necessary to indicate the reservation code, ticket number, numbering bonus program and the surname of the potential passenger in Latin characters
After this, personal information about other passengers is indicated.	If registration is initiated simultaneously by several citizens
The following is the location on the provided diagram of the aircraft cabin	It is necessary to pay attention to the possibility of changing the place again. At the same time, Aeroflot cannot guarantee the provision of reserved seat, but at the same time makes all possible efforts
Next you will need to get your boarding pass.	Print it later

It is possible to print your boarding pass directly at the airport upon arrival by first contacting an authorized person at the check-in counter or at a self-check-in point.

Immediately upon arrival at the airport, baggage must be checked in at the counter called “Drop Off”.

If such a counter is not available, you must contact the authorized employee responsible for checking in passengers and baggage.

If the baggage exceeds the established norm, it becomes necessary to pay for the weight above the limit. Please note: registration begins one day before boarding.

To Sheremetyevo

The registration process for Sheremetyevo Airport is standard and is no different from that discussed above.

At the same time, it is necessary to pay attention to the fact that special Mobile Chek-in terminals are installed at the airport, used for printing coupons.

During the period of reading the 2D bar code from the image on the phone, an automatic printout will be made. Check-in is possible 24 hours before departure.

Domodedovo

The situation with the check-in procedure at Domodedovo Airport is similar:

You need to go to the Aeroflot website.
Follow the prompts to register.

Once this process is completed, you will be able to arrive at the airport directly 40 minutes before departure. Registration is possible one day before departure.

Pulkovo

The airport has specialized terminals that provide the right to print out the appropriate coupon.

Speaking about the registration procedure, no distinctive features are provided.

Vnukovo

To register online, all you need to do is go to the official website and perform the above steps. Upon completion of the procedure, the user will be prompted to receive a boarding pass.

Can be used:

current email address;
current contact mobile phone number.

In the case of online registration, it is possible to choose your own seat.
If passengers received their boarding pass by email, they should print it out.

If you can't print it, that's okay. It is enough to go to the check-in counter at the airport and notify the authorized person that registration has taken place.

The passenger’s personal information will already be in the airline’s database, and printing the ticket will only take a few seconds.

If passengers have received a check-in notification on their personal mobile phone or tablet in the form of a barcode, then at the airport they can go to the regular check-in counter and quickly receive a boarding pass, or go to any self-check-in terminal equipped with a scanner and print a paper boarding pass by presenting barcode to scan.

How to get a booking code

The reservation code must be issued on the official Aeroflot portal during the period of booking the ticket.

If you wish, you can immediately write it down in your notebook after completing the ticket purchase process.
For your information, the Aeroflot code includes exclusively Latin characters, for example, DDTRWQ.

It is possible to print it, only in this case it will be located in the upper right corner.

In addition, do not forget that during the period of booking an air ticket, a reservation code is sent to potential passengers:

It is necessary to pay attention to the fact that if you purchase a ticket for an Aeroflot flight through intermediaries, for example, using the Tu-Tu service, then in the hands of a potential passenger, in most cases, the numbering on this service, which includes not only symbols, but also digital values.

In this situation, the code for the purpose of online booking on the official Aeroflot portal can only be obtained from the intermediary himself. He can only be contacted using the details provided by him.

After receiving the reservation code, the registration procedure via the Internet is not difficult; in particular, you must indicate on the main page of the “Online registration” portal:

booking code;
the full initials of the future passenger who purchased a ticket for a specific flight.

In the same way as the reservation code, it is recommended to write down the initials of the potential passenger in a notepad.

Many people claim that they can indicate their last name in Latin characters, but this is not the case, as practice shows.

For example, the passenger’s last name is Alekseev Perekatipole. What will it look like in Latin characters?

Surely its carrier will not be able to name it several times at different times, and in the same way, so that it does not differ from each other.

Advantages and disadvantages

The key advantage of online registration is considered to be:

comfort;
and significant savings in personal time.

It is possible to initiate registration while being in any corner where there is unhindered access to the Internet.

Passengers have the right to independently choose their seats on the plane from the available ones, and also eliminate the need to stand in a live queue for registration.

The main disadvantage is considered to be inaccessibility for some tourists. These include:

tourists who plan to fly with animals;
citizens who, for various reasons, transport weapons or luggage in the cabin;
special categories of citizens, including seriously ill people, people with disabilities and unaccompanied children.