How to find the reservation code on an e-ticket. About electronic booking of air tickets and more. Electronic ticket - general data

Modern booking systems allow a person to check an electronic plane ticket by number and pay for it in any convenient way.

With their help, you can purchase an air ticket long before your scheduled flight without leaving your home.

What is an electronic ticket

An electronic air ticket purchased via the Internet is:

  1. An electronic form of a flight ticket, a complete replacement for the traditional paper one. The document looks like an itinerary receipt and is sent by email in PDF format.
  2. Ensuring the safety of all data about the upcoming air flight: this is the route followed by the passenger, departure date, personal data, payment information. And this is very important! All this is stored securely electronic database data.

At the same time, a person is guaranteed the same rights and opportunities that he would have with a familiar document on company letterhead.

In the same way, it can be booked in advance, and paid in any way that the passenger chooses: in cash or by card of any bank. As soon as payment is made, the passenger receives an itinerary receipt with detailed information about the flight.

Moreover, such a document has undeniable advantages over its paper counterpart:

  1. You won't be able to lose it, because the carrier company's database securely stores all information. You can always print another copy.
  2. No one can fake it and fly away instead of you. For any passenger, this is a guarantee of safety.
  3. You can buy it anywhere: on the official website of the airline, any others offering a similar service, at a regular sales office, or at ticket offices.
  4. You will spend a minimum of time, but you will purchase a ticket at a price cheaper than a regular one. If your ticket is purchased online, you don’t even need to go anywhere—the document required for boarding will be sent by e-mail.

Note: at the airport you just need to present your passport to the airline employee at the check-in counter and get it from him boarding pass, check in your luggage, and go to special control prior to boarding. You only need to print your ticket for your own peace of mind.

Ways to check an air ticket online

Today, pre-booking has become the norm. And many travelers literally “catch” cheap e-tickets and often do this long before their planned trip.

This was made possible thanks to existing global reservation systems (GDS). Modern tourism business there are four of them known.

Since the advent of the very first one in the last century in the 60s, the airline industry has been using their services. The advantages of GDS systems were quickly appreciated. Since then, travel agencies have installed internal flight booking systems, thereby saving time and increasing productivity.

Interestingly, the Internet Booking Systems (IDS or ADS) of the 90s became an alternative to the existing GDS.

In addition, they have a very important advantage over the previous ones: individuals were able to use ADS and make their own choice without the participation of outsiders: book a request and immediately receive confirmation to their email address.

How can I check

There are different ways a passenger can check their plane ticket reservation:

    1. One phone call to the airline where he was booking. The company operator will ask you to give your reservation number and last name. He, in turn, will search and report the status of the reservation and all the information about the flight you are about to take.
    2. The airline on its official website. Any of them today has a special form for these purposes. Using it is quite simple: enter your reservation number and last name (in Latin), and then click on the “Check” button. Next, you can view all the flight data.

Below are popular airlines and official websites where you can check your ticket:

    • Aeroflot airline, you can check your reservation here - http://www.aeroflot.ru/ru-ru;
    • "Ural Airlines" - http://www.uralairlines.ru;
    • "Transaero" - https://www.transaero.ru;
    • "Vim-avia" - http://www.vim-avia.com;
    • “Victory” - http://www.pobeda24.su.
  1. Using any of the booking systems:
  • Galileo – Galileo – com;
  • Amadeus- Amadeus – com;
  • Saber – Sabre –;
  • Sirena-travel – Sirena-travel – .

You will find out which system your e-ticket was booked in from the itinerary receipt. You just need to enter the data on the site in the form provided.

Note: If you couldn’t find it in one system, check it in all of them.

By reservation number

Are you new to this business and have no idea where the reservation number comes from and, in general, what it is?

This is easy to deal with. Taking the itinerary receipt, find a six-character code, such as 789СВЭ. True, their arrangement can be in any order.

As a rule, when purchasing online, you will receive emails with reservation information, and in a prominent place in it - the reservation code, also known as the reservation number, and next to it there is a hyperlink - “Check reservation on the website”, after which you will check and complete.

Or do it on the website of the booking systems presented above.

By last name

If you bought a ticket using the OneTwoTrip service, you can check the authenticity of the ticket by last name and ticket number.

Here you will see all the information: departure date, number of passengers, time and place of departure.

Please note: Knowing only the last name of the air passenger, it is impossible to verify the authenticity of the ticket. On any website or by phone, the operator will have to additionally provide the order number or reservation number.

What to do if there is an error in the ticket or passport number

It is officially established that the information indicated on the ticket must exactly match that in your passport.

But no person can be immune from regrettable mistakes, and practice shows that many are made. That is why the question often arises, how many of them can be allowed. There are different rumors. They say that some airlines make up to three mistakes behind the scenes.

There is no such uniform rule, and each airline has its own. You can find out by calling your airline.

Variants of errors in air tickets

There are several possible typos:

  1. The last name with the first letter is different from the one in the passport. This is one of the most unpleasant and often made mistakes. It is by this very letter that they will look for you on the passenger list. Call the airline immediately. Maybe:
    • You will receive permission to make amendments free of charge;
    • changes to the air ticket on the website will be made, and you will pay for the service;
    • the cost of the ticket, with some deductions, will be returned to you, and you will have the opportunity to buy a new one.
  2. The first name (or any letter in the last name except the first) is written incorrectly. You may not have to change anything, but it's still worth calling. Often the airline is strict about such things, but the case itself is simpler than the previous one. It may turn out that the passenger's last name and first name have been swapped. You may be advised to either do nothing at all or buy new ticket. It all depends on the airline's policy.
  3. Error in passport number. Often this is not particularly important. To make you feel calmer, contact the airline; you can even change your number directly at the ticket office, but this is not necessary.
  4. The flight time or date was entered incorrectly. You'll have to change your ticket.
  5. Wrong date of birth or address. The information is not important. You can report this to the airline operator. Most likely, your clarifications will remain in the company’s databases, but will not be corrected in the ticket.

Consequences of detected errors

If you find an incorrectly written name, surname or any other error on the receipt, there is no need to panic, just go to where the ticket was purchased and ask about your next steps, and also find out about the cost of the service.

There may be three solutions:

  1. You will receive permission to make amendments free of charge.
  2. The air ticket will be rewritten, and you will pay a fine. The cost of the ticket minus the fine will be returned to you, and you will have the opportunity to buy a new one.
  3. No one will pay attention to typos.

It is important to know: In case of flights within Russia, no special problems are expected. You will still be put on the plane. But on international flights, it is best to ensure that changes are made in advance.

No reservation

When you have not found any confirmation that your ticket has actually been booked, you must definitely call the travel agency through which you purchased the ticket, or directly the airline, to make sure and receive recommendations for next steps.

You should know the main points when purchasing tickets:

  1. An air ticket is an international document. Therefore, the flight description, passenger personal data, codes and other information are provided in English.
  2. Fill out all the information very carefully. The information must match what is written in the passport.
  3. When purchasing a ticket with a transfer, pay attention to the minimum connecting time between flights and check your luggage to your final destination.
  4. Please remember that until payment is made, the ticket is not considered sold.

Are you convinced that there are no particular difficulties in checking an electronic document? The main thing is to find the one for yourself convenient way, and when booking, carefully enter all the required information and check it with your documents (passport). With each new trip, fewer and fewer questions will appear.

Watch the video in which a regular user explains how to buy a plane ticket online:

Dear readers! Our articles talk about typical ways to resolve legal issues, but each case is unique.
If you want to know how to solve exactly your problem - contact the online consultant form on the right or call:

On our website you can book a flight and pay for it online with a plastic card or make payment at Aeroflot offices. You can book and pay for an air ticket online no later than 6 hours before flight departure.

Incorrectly specified personal and contact information of passengers may become grounds for refusal to issue an air ticket or suspension of its validity.

According to the rules of international payment systems (VISA, MasterCard, etc.), the airline reserves the right to clarify with passengers the circumstances of booking an air ticket and its payment using the specified contact details, as well as to suspend the validity of air tickets in case of non-receipt Money to the account of Aeroflot OJSC.

The booking and purchasing procedure is very simple, on average it will take no more than 5-10 minutes and consists of the following steps.

Finding the right flight and fare

To start booking, select the destination you are interested in, specify the departure and return dates, the number of passengers, class of service and click the Find flights button. On the next page you will be offered a matrix of the cheapest available rates for each day in the range of +/-3 days from the requested dates. You select a date and go to the next page, which displays the fares and flights available for those dates. After selecting the flight, fare and clicking Continue, a page will be displayed containing complete information about the route and cost of travel, indicating the fare and applicable taxes. If you agree with the proposed route and cost, click Checkout. On next page, enter your login and password (for Aeroflot-Bonus program participants) or continue as a guest.

Placing an order

On the Passenger Data page, you must fill in the fields marked with an asterisk * in Latin letters. Last name, first name, series and passport number must be specified exactly in accordance with the passport on which you are flying. On the same page you can select your preferred nutrition and specific places. A seat map will be offered on the confirmation page.

Air ticket payment

Next you will be taken to the Payment Information page, where you should select the option from the proposed online payment by plastic card, payment at the airline office, payment in QIWI terminals, via Yandex.Money, in salons cellular communication Euroset, through Internet banking, using WebMoney, through Sberbank Online, through Sberbank ATMs, through terminals and in Svyaznoy communication stores, through the CyberPlat Payment Book service, through CyberPlat terminals or payment from a mobile phone account. For your convenience, this page contains logos of cards accepted for payment, as well as instructions for paying for air tickets in QIWI terminals. Yandex.Money. in Euroset mobile phone stores. via Internet banking. via Sberbank OnL@yn. Sberbank ATMs. using WebMoney. through the CyberPlat Payment Book service. through CyberPlat terminals and Comepay terminals. through Svyaznoy terminals and Svyaznoy salons or from a mobile phone account. Payment by invoice is available for legal entities.

If you would like to make a payment by bank card via the Internet, then in the Payment Information section you should select Payment by credit or debit card.

If you want to pay for a ticket at the airline office, then in the Payment Information section you should select Other payment options and then Any Aeroflot Ticketing Office.

If you prefer to pay in QIWI terminals, Yandex.Money, in Euroset mobile phone stores, through Internet banking, using WebMoney, using the CyberPlat Payment Book or through CyberPlat terminals, then in the Payment Information section, in the Other payment options field, you should choose the option QIWI, Yandex.Money, Euroset, Internet Banking, Sberbank Online, WebMoney, CyberPlat Payment Book or CyberPlat terminals.

If you are a legal entity, select the Payment by invoice option for legal entities.

At the end of the page you need to confirm that you have read and agree with the rules for applying the tariff and other Rules and Restrictions and click the Checkout button. On the next page you will be asked to enter your plastic card details. Required fields are marked with an asterisk. *.

Booking and payment confirmation

If you have chosen the payment option by plastic card, then if your card is successfully authorized, you will receive a confirmation page with a reservation confirmation code and a message that the payment was successful. If the flights are electronic. then an electronic ticket will be generated. In this case, you will receive on your email address Virtually There notification about successful booking and online payment with a link that contains complete information about the details of your trip. In this case, at check-in you just need to present a printed receipt of your e-ticket and your passport.

If the flights are non-electronic, then on the confirmation page a message will appear indicating successful payment and the need to contact the Aeroflot ticket office to issue a paper ticket. If you have chosen Payment in the company, then on the confirmation page you will see your reservation confirmation code (PNR), the amount to be paid, and information about the maximum waiting time for payment (Time limit).

Registration of premium transportation

When paying for an award ticket with miles, taxes are paid separately using a plastic card online on the website.


Attention! Premium transportation per mile Aeroflot Applies only to direct round trip and one way flights. Does not apply to multiple destinations when registering transportation on the website.

To purchase an award ticket, on the Buy ticket page you should select the function payment miles, then select the destination you are interested in, indicate the dates of departure and return, the number of passengers, class of service, and click the button to find flights. Then enter the details of the Aeroflot-Bonus program participant. Further steps do not differ from the usual procedure for booking transportation via the Internet and are outlined above.

WE WISH YOU A PLEASANT TRIP AND WE LOOK FORWARD TO YOU AGAIN!

booking code on Aeroflot e-ticket | Unique PNR number – book Aeroflot tickets | Aeroflot online | Sky-Flot.ru - Aeroflot-unofficial site

Unique PNR number – we book Aeroflot tickets

Probably, each of us, having decided to fly to another city or country for the first time, was faced with the need to assimilate and understand a lot of new information - endless forms, questionnaires, applications, numbers and incomprehensible, often foreign abbreviations. It seemed that all this would never become simple and accessible. However, in reality everything turned out to be not so scary - that’s why more that it was worth remembering only a little of what was encountered in the process. Yes, one of most An important detail was the reservation number, which is often requested on the Aeroflot website in the form of the abbreviation PNR.

What is PNR?

“Tell me your reservation number” - representatives of the airline or the selected travel agency may often contact you with these words. This is our mysterious PNR, which stands for “Passenger Name Record” in international transportation terminology. Simply put, this is the unique “name” your application receives, usually consisting of a six-digit combination of numbers and letters. Eg, AAAHGO or TYN78N. But in practice, situations are also possible when one reservation receives two names at once - one from the airline organizing the flight, and the other from the system itself. In this case, in a conversation with representatives of the carrier company, you must indicate the first option, which contains its own code (for Aeroflot this is SU).

What does a PNR consist of?

The reservation number is composed simultaneously of several elements that contain information about the passenger or group of people traveling together. It must include five informative fields:

  • phone (P) – phone number of the contact person;
  • received form (R) – client signature (reference);
  • itinerary (I) – flight route;
  • name (N) – passenger’s name;
  • ticketing time limit (T) – the status of your ticket.
  • But how to get this treasured number? It’s very simple - it will be assigned to you automatically immediately after the booking procedure.

    We fill out an application

    The company’s detailed online instructions will tell you how the procedure itself works at Aeroflot and what is needed for this, but we will try to summarize the most significant points for you.

    Last time most of fans of air travel buy tickets via the Internet, which is not at all surprising. After all, this method helps you quickly and comfortably make a purchase, as well as make payment in the most convenient way for the buyer. However, this seemingly quite simple method is fraught with a lot of questions, for example, many people wonder: “What is PNR in electronic ticket and what is its purpose?” Let's try to take a closer look at this topic, which is primarily of concern to inexperienced fans of air travel.

    Benefits of purchasing an e-ticket

    Those who have repeatedly purchased tickets online were able to identify reliable intermediaries, having become convinced of their honesty and integrity. And newcomers to this business are afraid of buying tickets online for the first time, because everyone understands perfectly well that falling into the hands of scammers under such circumstances is quite easy.

    The PNR booking number provided on each electronic air ticket. The abbreviation in question is an individual code consisting of letters and numbers. The code not only helps you avoid falling into the hands of scammers, but also displays a lot of useful and important information for a potential passenger.

    Analyzing the electronic ticket

    Those who decide to buy an air ticket online for the first time, first of all, after receiving it by email, should carefully consider their purchase. The entered data must not only be entered correctly, but also strictly correspond to the information noted in the foreign or civil passport. Under other circumstances, you will have to forget about air travel, since the passenger will not even be allowed to board the plane with an erroneously filled out electronic ticket. When analyzing a document, you need to pay attention to the following points:

    • whether the buyer’s personal information is correct;
    • is the air ticket number at the top of the document?
    • whether the name of the company through which the acquisition was made is indicated;
    • Is the date and time of air transport departure noted on the ticket?

    Of course, the above data is very important. However, first of all, you need to check whether the electronic ticket contains PNR.

    PNR - booking number

    Code location and function

    As we noted earlier, the code being analyzed consists of five or six letters or numbers, so it is quite easy to find. It is with the help of this cipher that you can independently verify the decency and honesty of the intermediary.

    If the ticket was booked according to the law, then visiting the official website of the intermediary will help you verify this. Having visited the resource, you just need to enter your initials and PNR reservation number in the required column, so that in just a few seconds the monitor will display complete information regarding the purchased air ticket.

    If it is not possible to obtain information on this issue, then this situation can be explained in two ways:

    1. Perhaps the purchase information has not yet entered the general database. This point can be viewed if the buyer wants to receive information regarding the air ticket immediately after payment. Under such circumstances, it is worth trying again to obtain information after at least a couple of hours.
    2. If, after some time, you cannot obtain the requested information, most likely the purchase was made on a dubious site. In order not to be left without money and without a ticket, do not “take the bait” on too much low prices and make reservations only on trusted resources, for example, Aviasales.

    Quite often, people who have purchased an air ticket online for the first time are interested in where the PNR is located on the electronic ticket. The cipher is located at the top of the document, both on the left and right sides. It is often located next to the order number.

    Options may be available depending on your flight and airline. additional services such as luggage or special meals. You can also check the opportunity to upgrade your service class. All this is easy to do in our application: just study the list of available services for a specific flight and increase the comfort of your trip!

    This feature is only available to 1Checkin VIP subscribers. You will communicate with the AI ​​1Checkin assistant in the application and will be able to make requests for prices and details of the airport transfer you need to book.

    This feature is only available to 1Checkin VIP subscribers. You will communicate with the AI ​​1Checkin assistant in the application and will be able to make requests for prices and details of changing/rebooking your flight or other alternatives if you need to book another flight.

    If you missed a flight due to your fault, you may be entitled to a refund of taxes and air taxes. This feature is only available to 1Checkin VIP subscribers. Please note that airlines sometimes charge a service charge higher than the original tax amount to be refunded. In this case, it makes sense to refuse the claim.

    When issuing a travel document via the Internet, you need to know where the reservation code is on the Aeroflot electronic ticket. This data is the most important when checking in for a specific flight. This code confirms your right to fly.


    The popularity of Internet services is constantly increasing. Almost every airline has an official website, and many resources have been created where it is easy to search for the desired route, order a ticket and pay for it. The advantages of such access are undeniable and more and more passengers are taking advantage of this opportunity.

    Electronic ticket – what is it?

    This form of travel document differs from a paper one in that it does not need to be obtained at the ticket office and presented at check-in for the flight. It is enough to have a virtual copy of it on any device or tell the operator the code that is indicated when issuing a ticket.

    When you receive your boarding pass, just name the numbers or letters written in the required column, and the airport employee will quickly find you on the list of passengers. This makes it much more convenient and the procedure for registering for a flight is much simpler and faster.

    The problem only arises when inexperienced tourist cannot understand where the reservation code itself is located on a document purchased via the Internet. In this case, you should carefully study each line of the electronic route coupon and find the required designations.

    Advantages

    The remote form of purchasing air tickets has many advantages:

    • You can do this without leaving your home.
    • No need to stand in a long line.
    • You don’t have to spend many hours getting to the ticket office, buying a ticket and getting back.
    • You will not lose such a document, no one will steal it, you cannot forget it at home, and you can print it out in paper form at any time.
    • You can calmly choose the appropriate route, cost, carrier, flight conditions, decide on a seat in the cabin, etc.

    For this convenience, online services were created to greatly simplify the entire process for travelers.

    When purchasing an air ticket on the website, you need to carefully look at all the data written on the electronic version of the itinerary. Although sometimes it is indicated separately in a special window. Then you just need to write down the necessary symbols.

    The reservation code is a combination of numbers and sometimes Latin letters in the amount of 5-6 pieces. They are indicated in the field called PNR or Booking reference. In Russian, this designation is written as “booking data”. You need to remember the issued code, since it is with it that you prove your right to the document and can go through all the stages of check-in for the selected flight.

    Why do you need to present it?

    Let us describe in what situations you have to call the code:

    1. You would like to find out all the details and conditions of the flight or make any changes, for example, choose a seat in the cabin or order a separate meal.
    2. When trying to check the validity and accuracy of the booking, make sure that you did not waste your money and the flight will be successful.
    3. During online check-in for a flight. In this case, you do not need to enter all your passport and other data, but just indicate the code.
    4. If an unforeseen situation arises and you have to change the flight to another or there is a need to return the ticket and the money spent on it.

    And if in the paper version, confirmation of your right to own a travel document is a passport, then if you purchase an electronic version, the reservation code becomes its analogue.

    Where can I find the code?

    Depending on the company, the information on the ticket may be indicated in different places, although they have common fields to fill out and some standards. Therefore, you need to look for the column labeled Booking reference or “booking code”.