Check electronic ticket for plane siren. Check your electronic plane ticket by number. What is an e-ticket

In the age of information technology, the question of how to find out the Aeroflot reservation code by ticket number is quite relevant. Buying air tickets online is becoming more and more popular - the need to stand in long lines at airports disappears, which significantly saves both time and nerves. In addition, you don’t have to worry about spoiling, losing or forgetting your ticket at the most inopportune moment, because to check in for a plane you first need your passport.

Many airlines offer not only to buy tickets online, but also. This innovation did not bypass the Russian company Aeroflot - which means that traveling around your native country has become even more convenient and enjoyable.

To successfully complete online check-in, clarify your route, or simply check your reservation online, you need to know the reservation code on your Aeroflot e-ticket. Where you can find this code is described in detail below.

Aeroflot booking code - what is it?

Booking code (or PNR in other words) is a special unique code consisting of letters and numbers, which is indicated on your ticket, as well as on the itinerary receipt. Typically this cipher consists of six characters, but recently five-digit codes have also been found.

In English, the term “booking code” is referred to as “booking reference”; in Russian, this line will look like “booking data”.

When is a reservation code required?

1. You need to find out the details of the upcoming flight or make changes - correct your passport details, change seats or order special meals. The official Aeroflot website provides this opportunity, but it will be impossible to do this without a booking code.
2. You would like to check whether your reservation is valid or confirm it in order to obtain a visa. You can check your existing reservation by calling your operator's hotline or via the Internet. In both cases, you will need to know the reservation code to ensure that everything is in order and your reservation has not been canceled for any reason.
3. You will have to register online using an electronic ticket. In this case, the automated system will first request your passport details and the online booking code received.
4. You would like to exchange or return a ticket. You can also do this on the official website by entering the PNR code and other data that the system requests.

Where to find the Aeroflot booking code

A PNR code is attached to each passenger immediately after they book a ticket. Aeroflot provides the opportunity to book a ticket online 6 hours before departure. To do this, you need to find the required destination on the website, indicate the number of passengers, select the class of service and departure date.

After you select a flight and place your order, you will be asked to pay for your ticket in several ways:

• Using a personal bank card;
• Using electronic wallet systems WebMoney, Yandex.Money or UnionPay Online Payment;
• From a mobile phone account;
• Through terminals of payment systems "Euroset", "Svyaznoy", QIWI;
• Directly through the airline office.

Today you can buy a plane ticket without leaving your home or office. The ticket in this case is only an electronic confirmation of the agreement between the passenger and the air carrier about the flight. At the same time, to get on the flight, you don’t even have to print out the document; you just need to show your passport. Therefore, many are very worried when using this booking method: the money has been debited from the card, but the ticket, in its usual form, is not in hand. What if you were deceived?

What is E-ticket

An electronic ticket (E-ticket) at its core is simply an electronic record on the server of the air carrier that operates the flight. The record contains the personal and passport data of the passenger, the number of the flight for which he was registered, the place and airport of departure and arrival, the start and end time of the flight.

The last thing you need to worry about is that the ticket might go missing. This information is stored in the airline's database for a long time, and the likelihood of losing the reservation is zero. Even a computer failure cannot affect this, since the data is duplicated in the archive and can be easily restored.

And payments occur almost simultaneously. The buyer receives confirmation by email in the form of an itinerary receipt, which is evidence that the ticket was actually purchased.

If the itinerary receipt has not been received, you can view it by opening your personal account on the booking website.

And it’s better to print out the receipt; the document may be needed at passport control to confirm the availability of a return ticket when flying abroad.

In addition, a printed electronic document will not allow you to forget your flight number and departure time.

The receipt also contains all the necessary information about the upcoming flight, which you can check so as not to worry.

It is important! The legality of the document is confirmed by the reservation code - a code consisting of six characters (letters and numbers).

Video – E-ticket – electronic ticket

How to check E-ticket

First of all, you need to check immediately after payment and receipt of the check. It is necessary to pay attention to the presence of the passenger's last name, booking code and flight number on the receipt.

It is important to ensure that your e-ticket includes payment or booking confirmation information.

But even this cannot always relieve passengers from worrying, so there are three ways to double-check that the air ticket booking is indeed confirmed:

• use the check service on the airline’s website;
• call the airline and check availability of reservation through the operator;
• track the ticket status on the reservation system website.

On the carrier's website

To make sure you have a reservation, you need to go to the website of the company that operates the flight and enter the necessary data for verification.

Almost all major airlines and agents now have booking verification services.

To do this, you need to know the reservation code, the passenger's last name and ticket number. Some sites also offer to enter an email address to which the response will be sent.

As a rule, you just need to indicate the reservation code as well as your last name (in Latin letters) for the system to confirm the reservation information.

Action algorithm using the Aeroflot website as an example:

If you purchased your ticket on an intermediary website, for example, on the One Two Trip website:

1. First, let’s check the data in the itinerary receipt; to do this, go to your Personal Account and open the “My Orders” tab in the top drop-down menu, or open the e-ticket that was sent to your email inbox.
2. The ticket status must include the following information: “Confirmed”. If this is not enough to remove all doubts, look at who is flying and write down the reservation number.
3. Next, go to the airline’s website and check the booking confirmation by entering the required data.

If you only have the ticket number, and for some reason cannot provide the remaining data, you can check the ticket exclusively on the carrier’s website; some of them provide this opportunity.

Note! In cases where the booking was made not directly with the carrier, but through intermediaries, information about the ticket during check may be missing or the ticket status may be indicated incorrectly. In this case, you need to use other verification methods.

Video - How to check the authenticity of a purchased airline ticket

Call the airline or agency

Checking an electronic air ticket by calling the phone number listed on the website quickly removes all doubts, since a living word is often believed more than confirmation via the Internet.

If there is a failure when paying for a ticket and you cannot be sure that the payment went through, the safest thing to do is to check your booking details with the airline or agency through which the ticket was issued by calling the hotline.

It is better to call even if you did not find information about the reservation on the carrier’s website, or if the status of the document does not contain a confirmation mark.

To verify, you need to provide your last name and reservation code (reservation number) to the operator. After which he will either confirm or deny the presence of the reservation. Almost all major airlines and agents provide a free hotline call.

Through booking services (GDS)

As a rule, intermediaries who sell plane tickets connect not to airlines, but to reservation systems.

On the Russian market, the largest GDS (Global Distribution System) companies that provide reservation services are Amadeus, Gabriel, the Russian Sirena, Saber and Galileo.

Small budget companies and Low Cost carriers until recently booked tickets for their flights themselves, but recently they began to attract additional sources to receive clients and began to enter into agreements with GDS: they offer their resources to the systems, and they, in turn, offer them flights to agencies.

Company	Image	Description
		The most popular GDS used by travel agencies around the world to book flights, hotels, transfers, train travel, and river travel
		Provides users with information on seat availability, carrier rules, prices and schedules, and also provides reliable travel information
		The most popular system for booking flights, hotels, cars and travel services. This system has the largest number of Low Cost companies operating international flights
		The company books passenger transportation and manages seat availability
Sirena Travel		Russian development - a system for booking plane tickets

The system of booking through intermediaries is that they sell tickets, receiving a commission from GDS. When purchasing a travel document on the intermediary’s website, the passenger also receives a reservation code in the system.

It is important! To check information about an electronic ticket, you must enter not the airline's reservation code, but the GDS reservation code and the passenger's last name as indicated on the electronic ticket.

Most often, the system reservation code is indicated on the ticket, but if you cannot determine through which resource the reservation was made, it is better to call the company and clarify this information with the operator.

Having found out the code and the system through which the reservation was made, we open the website of this system.

1. Here, a window for checking the flight immediately opens on the main page.
2. You must enter the code and last name in Latin letters.

The second way is to check all booking systems; there are not many of them, and therefore this can be done quickly.

When checking, it is important to pay attention to the “Confirmed” status; only this mark indicates that the global reservation system has confirmed the issuance of a ticket for a specific passenger.

Status "Confirmed"

How to protect yourself from fraud

You can protect yourself from fraud when paying for an air ticket only by using the services of trusted agencies or booking tickets directly on the airline’s website.

It is best to choose flights on search engine sites, which have a very convenient selection system. It reflects all possible flights from various carriers and agents, whose offers you can compare and choose the most suitable flight option.

It is important to understand that the search engines themselves do not make the booking; they only show all possible flight options, and then redirect to the websites of intermediaries or carrier companies. Therefore, using a metasearch system, it is convenient to familiarize yourself with offers, select the most suitable flight by price, duration, connections and departure time from airlines or agents, and complete the booking itself on the websites.

It is better not to purchase tickets on agency websites that are not present in the metasearch on search engine sites. If they work without the involvement of search engines, it is very difficult to confirm their reliability.

It is important! When faced with fraud, the first thing to do is contact the police and contact the bank to return the payment. Banks usually try in such cases to help return money to the client and also get involved in the investigation of fraud.

Video - Electronic tickets

When a ticket from carriers is more expensive than from agents

Quite often it happens that the cost of tickets for the same flight is higher, while agents offer lower prices.

This is understandable: agents reduce the price due to large commissions from booking systems or airlines, the size of which often depends on the sales volume of a particular agency.

This is a good marketing ploy to attract customers. Agents often sacrifice their profits to attract more buyers.

There is no reason to worry if it is a trusted agency that appears in the metasearch results; as a rule, only reliable companies can afford this.

If an error is detected during verification

Even the most pedantic people are not immune to errors when entering data during booking. There are typos in the writing of passport and personal information.

If an inaccuracy is detected, it would be correct to immediately call the airline’s hotline number and clarify what to do in this situation.

Possible solutions to the issue:

1. The airline makes changes to the electronic ticket, but the passenger has to pay a fine for reissuing it.
2. The error is corrected by airline employees without any penalties.
3. The airline turns a blind eye to errors in the data, and the passenger is allowed on the flight without making changes to the ticket.

Video - What to do if there is an error on your tickets

What is an e-ticket

Electronic plane tickets have been used by all major airlines in the world since 2008.

An electronic ticket (e-ticket) is not a paper document, but an entry in the airline’s database.

Such a ticket is convenient because you can buy and receive it without leaving your home or office, and it cannot be damaged, lost or forgotten.

The buyer receives not the air ticket itself, but its prototype - an itinerary receipt. It contains all the necessary information about the flight and is confirmation that the e-ticket has actually been issued.

An itinerary receipt from Tutu.ru is sent to the specified email within 15 minutes (or no later than 1 hour) after purchasing air tickets on the site. The exception is charter flights. You will receive a voucher within 1 hour, and an itinerary receipt no later than 12 hours before departure. The itinerary receipt can be printed an unlimited number of times. You can do this yourself - at home, in the office or at the airport.

What to do with an electronic ticket after purchase? On the day of departure, go to the airport at least 2 hours before departure with an itinerary receipt for flights within the Russian Federation and 3 hours before departure for international flights. You must have with you the original document that was specified when purchasing the air ticket. When flying internationally, you must have an itinerary receipt to confirm your return flight.

What does an e-ticket look like?

Electronic airline tickets are records in airline databases. At the same time, electronic air tickets are documents confirming the conclusion of an air transportation agreement.

You can see, print and take with you to the airport a prototype of an electronic ticket, route receipt, which contains all the necessary information about the flight.

We recommend that you print out your itinerary receipt and take it with you on your trip. Tutu.ru sends itinerary receipts by email within 15 minutes (maximum 1 hour) after issuing electronic tickets on the website.

What is an itinerary receipt

An itinerary receipt is issued to confirm the purchase of an electronic air ticket.

It contains:

Full name of the passenger;

Passenger's passport details;

Information about the route;

Payment information;

Other information.

Tutu.ru sends an itinerary receipt by email within 15 minutes (maximum 1 hour) after issuing electronic tickets on the website.

As a rule, in most cases it is not necessary to carry an itinerary receipt with you during your trip.

An itinerary receipt may be needed, for example, to enter the airport building. It is mandatory to have an itinerary receipt with you when flying abroad to pass passport control at airports. In this case, the receipt confirms that you have a return ticket or are continuing further along the route.

Please keep your itinerary receipt and boarding pass until the end of your trip.

In the “booking number” field, enter the six-digit reservation code in the Galileo system, in the “passenger’s last name” field, enter the last name as indicated on the ticket (in Latin letters). Click the “view booking information” button and go to the “e-ticket” section.

- the ticket was issued through Gabriel - such tickets are checked through the Siberia Airlines website - s7.ru

Go to the “information” section, then “S7 services”, then “online services”. Under the “manage bookings” subsection, click the “more details” button. The “booking search” page will open. On the “booking search” page, enter two parameters: first the product identifier - a five-digit booking code, then the passenger’s last name - as indicated on the ticket (in Latin letters). Click the "find" button. Information about passengers' flights will open.

— the ticket was issued through Saber — such tickets are checked through the website

To check your ticket, you need to enter the six-digit reservation code in the Saber system (consists of 6 Latin letters) in the Check Your Itinerary section in the “Type your reservation code” item, then enter the passenger’s last name as indicated on the ticket in the “Add passenger last name” item ( with Latin letters). Click the "view itinerary" button. The portal may request the email address you provided when ordering your ticket.

— the ticket was issued through Sirena-Travel — such tickets are checked through the website myairlines.ru

In the “orders” section, select the “your order” subsection. Then, in the “order number” field, enter the six-digit reservation code (consisting of Russian letters with numbers), in the “last name” field, indicate the passenger’s last name, as indicated on the ticket (in Latin letters). Click the "show information" button.

Using online booking system services, you can view, print or send detailed information about the flight you have chosen. The service is available 24 hours a day.

Are mistakes allowed on an air ticket?

The airline reserves the right to not allow passengers with documents containing errors to fly. Such passengers can return an unused ticket on a general basis according to the refund rules established by airlines for passengers who voluntarily refuse to fly.

Some airlines - China Southern Airlines, AirBerlin, a number of Asian airlines do not make a single mistake in writing the passenger's last name/name.

When flying to the USA with any airline, any errors in the air ticket are not allowed.

Many airlines have switched to electronic tickets, abandoning paper documents. To some people who are used to the old rules, such tickets may seem suspicious. If in doubt, you can check your electronic plane ticket via the Internet in different ways.

What is a reservation and an e-ticket?

An electronic air ticket is an analogue of a regular document. Its prices are more affordable than elsewhere. It is made digitally, and not issued in the form of a paper coupon. The ticket is a guarantee of the conclusion of an agreement between the traveler and the air carrier. It is impossible to lose it, since it is not a piece of paper, but an electronic record that can be “seen” in different parts of the planet. Information about purchasing an e-ticket is entered into the airline’s database, so every passenger can check their plane ticket reservation.

After confirming the e-ticket reservation, a person receives an itinerary receipt by email, which is an important document. This is not a ticket, but confirmation that you bought it. Here you can find information about the route and its conditions, as well as about passengers.

What data is needed to check your reservation?

Purchasing a ticket online means receiving a copy of the itinerary receipt. The documents contain information about the passenger, booking code, details of the route and planned flight. The features of an electronic air ticket are very important, because they make it possible to ensure that the flight will take place at the scheduled time without delay.

You can check a plane ticket purchased online by preparing the following information:

• reservation code, which is written in the issued receipt;
• the surname of the person who bought the ticket, indicated in Latin letters;
• the email address that was specified during the conclusion of the contract.

If a person was not given a copy of the receipt describing the details of the route, then you can find it after logging into your personal account, which is located on the resource where you made the purchase. An email will be sent to you containing a special link. The access code will allow you to find yourself in the section you need.

Important! If after paying for the ticket you received flight information, you need to check the electronic ticket to make sure that the information specified on the e-ticket is correct. The details of the booked document will appear on the screen.

Online ticket check options

There are several options for booking air tickets using online systems. This is an online system and a website that belongs to the organization. To cope with the task on your own, you need to confirm the reservation through the airline's resource by filling out the proposed fields of the proposed form. After this, click on the “Check” item. This is how we check tickets purchased from well-known airlines.

The second method is practically no different from the option described above. To check a plane ticket by last name or other data, you need to go to the web resource of the reservation system through which the air tickets were booked. There are 4 large systems in Russia that offer similar services.

Amadeus

You can check your Amadeus ticket on checkmytrip.com. This system cooperates with airlines such as Ural Airlines and S7Airlines. The site offers a form, the fields of which must be filled out in order to obtain information about the fact that the e-ticket was actually booked with the company.

Siren

The website myairlines.ru conducts the process of purchasing an air ticket, and here you can quickly check your reservation using the paid document. If a person purchased a ticket from Aeroflot or S7 Airlines, then such operations will take a minimum amount of time. You can quickly obtain confirmation of the authenticity of the electronic receipt.

Galileo

To check your reservation on Galileo, you need to go to viewtrip.com. The site offers checking the availability of reservations for flights of well-known airlines Pobeda, Ural Airlines and other options.

Saber

To check information on Saber that interests you, visit virtuallythere.com. Here you will find forms that you need to fill out to obtain the necessary data.

Important! Often, information about the online booking system is indicated on the issued itinerary. If you cannot determine which resource was used, you need to ask the airline operator for help. You can also check each of the systems, because you won’t have to spend a lot of time on this.

How can I check my reservation?

The easiest option is to check your electronic plane ticket using your reservation number. The code, consisting of six characters, contains letters of the Latin alphabet and numbers. The first code is intended to determine the fact of a reservation on the official Aeroflot website. The second serves to familiarize yourself with the details that are typical for a flight in the chosen direction.

Now you need to fill out the form proposed by the system:

1. Enter the passenger's last name only in English, as on the electronic itinerary receipt.
2. A field is filled in in which you must enter the reservation number issued after paying for the ticket, consisting of six specific characters.
3. Enter the email address that was associated with a specific order.

If the information is provided without errors, and the plane ticket has actually been booked and purchased, then you can click on the “View” button. The passenger will receive all important information regarding the flight.

The traveler must always check whether there are reservations for tickets before the flight. Situations often arise when errors were made during the process of filling out the form, which lead to the lack of booking of air tickets. Pay special attention to this nuance, because the cost of tickets cannot be called low.

If you want to check your reservation using your ticket number, please be aware that some sales partners do not provide this service. You will need to provide additional information (booking code). Ticket verification by number is carried out on the airline’s website, where the corresponding forms are offered.

Important! If the passenger ordered a ticket online, then during the check you need to pay attention to the “Status” item. It is located on the side of the receipt or at its bottom. It indicates that the flight reservation has been confirmed and paid for.

Is it possible to check a reservation by last name?

If we buy airline tickets, we are interested in whether it is possible to find out important information in the future using our own last name. In practice, it has been proven that it is impossible to access data by indicating only the last name. You will need to call the airline to provide your order number or reservation code. Therefore, when purchasing electronic tickets, this data must be recorded or saved.

You can use the online service to check your plane ticket by entering your last name and additional information. They will be prompted by a corresponding form, the fields of which must be filled out. Only in this case does the passenger have the opportunity to verify that the payment was successful, find out the flight time, clarify the departure date, etc.

Remember that you need to check an electronic plane ticket by last name if you are not sure that the reservation has gone through. Otherwise, you may encounter unforeseen difficulties that will lead to you being left behind, because without a ticket it is impossible to get on the plane. Its status is carefully checked by the relevant services.

What to do if you find an error on your air ticket

An unfortunate incident can happen even to those passengers who are attentive to the process of filling out the prescribed forms. The reservation is not available because there were errors in the spelling of the last name and first name or in the indication of passport details. When making such purchases, you need to look at current problems:

• if it was not possible to check the ticket by last name, then you urgently need to dial the airline’s hotline number to ask if there were any errors in the process of filling out basic information about yourself;
• make the amendments, but remember that you will have to pay a fine for making changes to the ticket.

If a person made a mistake when registering his passport number or indicating his date of birth, then the airline can forgive such errors. To cope with the current situation, experts look for typos and simply remove them. If an employee finds an error, he checks the accuracy of the data to avoid troubles in the future.

Airline company employees make a mistake when registering a passenger. This is often due to the fact that the first and last names are swapped. If you are aware of such a problem, then come to the airport and tell the employee that such a problem has arisen. Otherwise, you will have problems when boarding the plane.

These rules will help you check whether a passenger has a reservation for an air ticket. You need to clarify in advance so as not to encounter unforeseen difficulties during the flight.

Modern booking systems allow a person to check an electronic plane ticket by number and pay for it in any convenient way.

With their help, you can purchase an air ticket long before your scheduled flight without leaving your home.

What is an electronic ticket

An electronic air ticket purchased via the Internet is:

1. An electronic form of a flight ticket, a complete replacement for the traditional paper one. The document looks like an itinerary receipt and is sent by email in PDF format.
2. Ensuring the safety of all data about the upcoming air flight: this is the route followed by the passenger, departure date, personal data, payment information. And this is very important! All this is stored securely in an electronic database.

At the same time, a person is guaranteed the same rights and opportunities that he would have with a familiar document on company letterhead.

In the same way, it can be booked in advance, and paid in any way that the passenger chooses: in cash or by card of any bank. As soon as payment is made, the passenger receives an itinerary receipt with detailed information about the flight by email.

Moreover, such a document has undeniable advantages over its paper counterpart:

1. You won't be able to lose it, because the carrier company's database securely stores all information. You can always print another copy.
2. No one can fake it and fly away instead of you. For any passenger, this is a guarantee of safety.
3. You can buy it anywhere: on the official website of the airline, any others offering a similar service, at a regular sales office, or at ticket offices.
4. You will spend a minimum of time, but you will purchase a ticket at a price cheaper than a regular one. If your ticket is purchased online, you don’t even need to go anywhere—the document required for boarding will be sent by e-mail.

Note: at the airport you just need to present your passport to the airline employee at the check-in counter, receive a boarding pass from him, check in your luggage, and go to special control before boarding. You only need to print your ticket for your own peace of mind.

Ways to check an air ticket online

Today, pre-booking has become the norm. And many travelers literally “catch” cheap e-tickets and often do this long before their planned trip.

This was made possible thanks to existing global reservation systems (GDS). The modern tourism business knows four of them.

Since the advent of the very first one in the last century in the 60s, the airline industry has been using their services. The advantages of GDS systems were quickly appreciated. Since then, travel agencies have installed internal flight booking systems, thereby saving time and increasing productivity.

Interestingly, the Internet Booking Systems (IDS or ADS) of the 90s became an alternative to the existing GDS.

In addition, they have a very important advantage over the previous ones: individuals were able to use ADS and make their own choice without the participation of outsiders: book a request and immediately receive confirmation to their email address.

How can I check

There are different ways a passenger can check their plane ticket reservation:

1. 1. One phone call to the airline where he was booking. The company operator will ask you to give your reservation number and last name. He, in turn, will search and report the status of the reservation and all the information about the flight you are about to take.
   2. The airline on its official website. Any of them today has a special form for these purposes. Using it is quite simple: enter your reservation number and last name (in Latin), and then click on the “Check” button. Next, you can view all the flight data.

Below are popular airlines and official websites where you can check your ticket:

1. • Aeroflot airline, you can check your reservation here - http://www.aeroflot.ru/ru-ru;
   • "Ural Airlines" - http://www.uralairlines.ru;
   • "Transaero" - https://www.transaero.ru;
   • "Vim-avia" - http://www.vim-avia.com;
   • “Victory” - http://www.pobeda24.su.
2. Using any of the booking systems:

• Galileo – Galileo – com;
• Amadeus- Amadeus – com;
• Saber – Sabre –;
• Sirena-travel – Sirena-travel – .

You will find out which system your e-ticket was booked in from the itinerary receipt. You just need to enter the data on the site in the form provided.

Note: If you couldn’t find it in one system, check it in all of them.

By reservation number

Are you new to this business and have no idea where the reservation number comes from and, in general, what it is?

This is easy to deal with. Taking the itinerary receipt, find a six-character code, such as 789СВЭ. True, their arrangement can be in any order.

As a rule, when purchasing online, you will receive emails with reservation information, and in a prominent place in it - the reservation code, also known as the reservation number, and next to it there is a hyperlink - “Check reservation on the website”, after which you will check and complete.

Or do it on the website of the booking systems presented above.

By last name

If you bought a ticket using the OneTwoTrip service, you can check the authenticity of the ticket by last name and ticket number.

Here you will see all the information: departure date, number of passengers, time and place of departure.

Please note: Knowing only the last name of the air passenger, it is impossible to verify the authenticity of the ticket. On any website or by phone, the operator will have to additionally provide the order number or reservation number.

What to do if there is an error in the ticket or passport number

It is officially established that the information indicated on the ticket must exactly match that in your passport.

But no person can be immune from regrettable mistakes, and practice shows that many are made. That is why the question often arises, how many of them can be allowed. There are different rumors. They say that some airlines make up to three mistakes behind the scenes.

There is no such uniform rule, and each airline has its own. You can find out by calling your airline.

Variants of errors in air tickets

There are several possible typos:

1. The last name with the first letter is different from the one in the passport. This is one of the most unpleasant and frequently made mistakes. It is by this very letter that they will look for you on the passenger list. Call the airline immediately. Maybe:
   • You will receive permission to make amendments free of charge;
   • changes to the air ticket on the website will be made, and you will pay for the service;
   • the cost of the ticket, with some deductions, will be returned to you, and you will have the opportunity to buy a new one.
2. The first name (or any letter in the last name except the first) is written incorrectly. You may not have to change anything, but it's still worth calling. Often the airline is strict about such things, but the case itself is simpler than the previous one. It may turn out that the passenger's last name and first name have been swapped. You may be advised to either do nothing at all or buy a new ticket. It all depends on the airline's policy.
3. Error in passport number. Often this is not particularly important. To make you feel calmer, contact the airline; you can even change your number directly at the ticket office, but this is not necessary.
4. The flight time or date was entered incorrectly. You'll have to change your ticket.
5. Wrong date of birth or address. The information is not important. You can report this to the airline operator. Most likely, your clarifications will remain in the company’s databases, but will not be corrected in the ticket.

Consequences of detected errors

If you find an incorrectly written name, surname or any other error on the receipt, there is no need to panic, just go to where the ticket was purchased and ask about your next steps, and also find out about the cost of the service.

There may be three solutions:

1. You will receive permission to make amendments free of charge.
2. The air ticket will be rewritten, and you will pay a fine. The cost of the ticket minus the fine will be returned to you, and you will have the opportunity to buy a new one.
3. No one will pay attention to typos.

It is important to know: In case of flights within Russia, no special problems are expected. You will still be put on the plane. But on international flights, it is best to ensure that changes are made in advance.

No reservation

When you have not found any confirmation that your ticket has actually been booked, you must definitely call the travel agency through which you purchased the ticket, or directly the airline, to make sure and receive recommendations for next steps.

You should know the main points when purchasing tickets:

1. An air ticket is an international document. Therefore, the flight description, passenger personal data, codes and other information are provided in English.
2. Fill out all the information very carefully. The information must match what is written in the passport.
3. When purchasing a ticket with a transfer, pay attention to the minimum connecting time between flights and check your luggage to your final destination.
4. Please remember that until payment is made, the ticket is not considered sold.

Are you convinced that there are no particular difficulties in checking an electronic document? The main thing is to find the most convenient way for yourself, and when booking, carefully enter all the required information and check it with your documents (passport). With each new trip, fewer and fewer questions will appear.

Watch the video in which a regular user explains how to buy a plane ticket online:

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