How to buy an electronic train ticket? Step-by-step instruction. Payment methods for electronic tickets How to pay for train tickets

Having ordered an air or train ticket by calling the Call Center or on our website, you can pay for it using any of the methods suggested below.

Payment for air tickets

When ordering a ticket by calling the Call Center You can pay it:

To pay for train tickets on our website, you can also use the following payment systems:

You can pay for your order through the Yandex.Money payment system, either using Yandex.Wallet directly from the browser, or using the Internet program. A wallet that must be running at the time the payment is made. You can register in the Yandex.Money system and get acquainted with how the system works on the Yandex.Money website.

You can top up your Yandex.Money account in any city in Russia. Users have a wide choice of replenishment methods: postal/bank transfer, cash deposit, etc. You will find a complete list of replenishment methods on the payment system website.

To pay for a railway ticket using WebMoney, you must become a member of the WebMoney Transfer system. To do this, you need to install a client interface on your personal computer, PDA or mobile phone, register in the system and accept its terms, receiving a WM identifier - your unique number. All transactions in the system are instant and irrevocable.

PayPal

When you issue an electronic train ticket, you can pay for it using the PayPal payment system. For this:

In the list of payment methods, select the payment method “PayPal”
In the contact information when purchasing a ticket, indicate the mobile phone number to which a message about the order will be sent, as well as the e-mail to which a copy of the electronic ticket will be sent.
After clicking the “Pay” button, you will be transferred to the website paypal.com/ru, where you can pay for tickets from your paypal account.
If you do not yet have a paypal account, then on the site you can create one by linking it to your debit or credit card and pay for the train ticket.

After successful payment via email and mobile the phone will come confirmation of payment and electronic ticket form.

PayPal is the largest electronic debit payment system. At one time, this system was created for clients to pay bills and purchases, as well as send and accept money transfers. The most important feature of this electronic payment system is that, in the case of payment for purchases, it provides security guarantees to both the buyer and the seller.

Hello, friends! Not long ago I needed to urgently travel from Moscow to Voronezh. There was simply little time. And I risked breaking the old tradition (I always bought tickets only at the box office railway station) and book a train ticket online.

Booking procedure train tickets via the Internet, their purchase and receipt includes several stages. I will describe everything in order and tell you how I did it.

What is an electronic ticket?

First of all, a little about what it is - e-ticket(or e-ticket).

This is the same ticket as a regular travel document, but in electronic form, confirming that a transportation agreement has been concluded between the passenger and the railway company. The main difference between an electronic ticket is that it is not issued on paper and all information about it is stored in the carrier’s database.

So, in order to buy an electronic train ticket, we need a computer, the Internet, a bank card, passport data and, perhaps, a printer (the latter is desirable, but not necessary). Next, we perform a few simple steps... And we get the desired result, namely, an electronic train ticket.

Step 1. Registration on the Russian Railways website

Naturally, before you start buying a ticket, you need to register on the Russian website railways.

Ticket.rzd.ru – The official website of Russian Railways, designed for ordering and purchasing train tickets online.

We go to this site and register. To do this, fill out a form in which you indicate your login, password, personal data (last name, first name, patronymic), telephone number, your email address, age and gender.

After completing registration, you can then log in to the site using your username and password.

After this we move on to the next stage.

Step 2. Select route and date

Go to the “Purchase tickets” section. We enter the departure station and destination station into the proposed form.

You don't have to enter the full name of the stations, since the station search directory contains a complete list of them.

Since we can order an electronic ticket 45 days in advance, we find the desired date in this interval, select the date and click the “buy” button.

From the presented number of options, we choose the train that suits us in all respects (departure time, travel time, ticket price, availability of seats, arrival time).

The route we have chosen appears on the screen, indicating the categories of cars.

The table provides information on the availability of free seats and their cost for each type of carriage and class of service.

Of all the types of cars presented, you need to choose the most suitable option.

I needed econom-class train, which would have a sufficient number of lower shelves (since this was very important for me).

And, in order to finally make my choice, I looked at the seat diagram in the selected carriage.

I chose a reserved seat carriage, which had only 2 free lower seats, since there wasn’t much to choose from (I bought tickets two days before departure), with payment for bed linen and indicating the boundaries of the desired seats.

I think that if tickets were booked in advance, there would be much more choice.

Step 5. Enter passenger information

On the same page you need to indicate your personal data (last name, first name, patronymic) and enter your passport details.

The passport number is entered without spaces.

If you need multiple tickets, you can order tickets for up to 3 more people in the “passenger information” table, not including you. To do this, click on the “Add” button and fill out all the fields.

Fill out information about children in the same way. Only when entering data on a birth certificate, the first letter is always Latin, then you type the text in Cyrillic. The fare is also indicated here - full, child without a seat, child.

Step 6. Passenger data verification

We check whether the passenger data (passport details, last name, first name, patronymic), train information and departure date are entered correctly.

A check mark is placed at the bottom indicating that the passenger is familiar with the rules for issuing, paying and returning a travel document.

Step 7. Checking the order

Before completing the order and paying for it, we check again and confirm all the information and correctness of filling. After payment for the order, no changes can be made. We are shown the amount to pay and the seat number. If everything is satisfactory, the order must be paid within 10 minutes.

How to pay for an e-ticket?

I did this using a MasterCard bank card. You can also use cards such as Visa, Visa Electron, Maestro.

Payment is made through the TransCreditBank payment gateway. To do this, you need to enter the bank card details in the form provided within 10 minutes: the name of the card owner in Latin, card number, card expiration date. This information can be found on the front of your card.

On the back side there is a three-digit card authentication code on the white stripe (CVV2 for Visa bank cards and CVC2 for MasterCard cards). This code is also entered in the appropriate field. If the card does not have such numbers, then you cannot pay with such a card. We confirm, and after that a message comes saying that the payment was successful.

I paid with a Sberbank card, so the bank asked me to request a one-time password for authorization.

And after receiving the password, payment confirmation is sent to your phone.

How to get an e-ticket?

After payment, the order appears in the “my orders” column. You can see it there, open it, print the order form, copy it to your tablet or mobile phone, or write down the order number, consisting of 14 digits.

Without this number, you will not be able to issue a travel ticket, since the order form itself does not give the right to travel. It requires a boarding pass, which can be obtained electronically if you undergo electronic check-in.

But not all trains allow you to register electronically when purchasing a ticket online. In this case, you need to exchange the electronic ticket control coupon for travel documents. You can do this at the self-service terminal or at the ticket office about 30-60 minutes before the train departs.

I used the first method and issued my boarding pass electronically. In practice, this means that when boarding the train, I only had to show the conductor my passport, which I used to purchase the ticket.

To be on the safe side (to avoid misunderstandings if the information about your ticket was accidentally missed by the conductors), it is better to print out the itinerary receipt and present it along with your passport.

Updated: 2017-5-23

Oleg Lazhechnikov

I recently came across the fact that some of my friends do not know how to buy Russian Railways train tickets online via the Internet. Although, in my opinion, it is quite simple and convenient, since you don’t have to go to the station and stand in lines at the ticket office. Nevertheless, I will try to describe this method and what is needed for it.

First of all, for any online purchases you need a Visa or Mastercard debit or credit card or similar. Such cards are now common everywhere (for example, salary cards), but for those who don’t have them, I advise you to buy one, a really useful thing and not only for the Internet. For information: .

registration on the site

First you need to register on the website pass.rzd.ru. This is the official website of Russian railways, where you can view train schedules and buy train tickets.

You can use other services, for example, one of the most popular. Its advantage is that there is technical support and it does not work as glitchy as the Russian Railways website. However, you will have to pay a small commission for the convenience.

After registration, log in with your username and password and select the menu item: Buy a ticket -> Purchase a ticket (available only to authorized users).

Search for a train according to schedule

Enter the city of departure, arrival, and departure date. You will receive a list of trains traveling in this direction and the availability of seats in them (L - luxury, K - compartment, P - reserved seat). Choose the appropriate train.

View the price, select the type of car and car number

On the next page you will see the availability of seats in all available train cars, sorted by type of car (compartment, reserved seat), as well as the cost of the ticket. Select the desired carriage.

Selecting seats in the carriage

This is where the convenience ends, because Russian Railways did not provide a choice specific place to your passengers. But it provides the opportunity to select seats in the carriage according to several criteria:

Top/bottom places
In one compartment / In the compartment part of the carriage / In one compartment of the reserved seat carriage
Seat boundaries (indicate the range of seat numbers from and to)

By choosing the conditions, you can choose suitable places for yourself. If there are no such places on this moment(the system will tell you about this), then you can change the car by returning to the schedule or try searching with other criteria.

Entering your passport details

Just enter your passport details and your traveling companions. Remember you only have 10 minutes to fill out the data. Because at this moment the train ticket is booked by the system and it cannot hold it for long.

Paying for a ticket using a plastic card

To make purchases, you will need the card number and cardholder name on the front side and a 3 or 4 digit CVV/CVC code on the back of the card. You also need to know whether confirmation of payment is required from your bank. Confirmation means that after entering your card details, the system may require you to enter a password, which you should either receive from the bank, or from an ATM, or it will come to you in the form of SMS. In fact, there is nothing difficult here, just do this procedure once and you will understand everything.

So, to pay for the ticket, enter your payment card details. The payment scheme is standard, everything is done as usual, and like on other sites. If you have no experience with bank cards, then read my articles - and.

Types of Russian Railways electronic tickets

After payment, tickets can be of two types - electronic ticket (default) and electronic registration. The system itself will tell you which type is available for a given train.

E-ticket

Electronic ticket means that you need to print out the ticket form that the system will issue, or simply write down its unique number, and then get a ticket at the railway ticket office, or at a ticket issuing device at the railway station (similar to an ATM).

Electronic registration

Electronic check-in means that you will only need to present your passport to the conductor when entering your train carriage. But just in case, it’s better to take a printout with you. This type The ticket appeared recently, and is only available on some routes. Indicated by the ER icon.

Layout of seats in the carriage

To make it easier to navigate and search Right place in the carriage, here is a diagram of the seats in the carriage. Odd numbers are lower, even numbers are upper. Images are clickable.

To help those who purchase Russian Railways tickets online

Some points from personal experience, as well as the necessary information.

The Russian Railways website is glitchy, this is normal, relax.
Tickets are available for dates no earlier than 60 days in advance.
You cannot buy more than 4 tickets at a time.
You cannot buy two lower seats at once.
It is possible to purchase round-trip tickets immediately (10% discount).
After selecting seats, tickets are reserved for 10 minutes. This time is given for payment - entering payment information and confirmation from the bank, if required. During this time, your seats will not be accessible to other people.
The system does not tell you which seats are free and which are not; you can only use the selection criteria provided. You will find out the seat number immediately before entering your payment information, when the seats have already been booked. If you are not satisfied with these locations, please make your reservation again.
To calculate available seats in a carriage, you can rebook different options one by one, specifying selection criteria.

How to buy two bottom seats

The Russian Railways website does not offer such a possibility. But there are two options:

Make two purchases in a row.
That is, first buy one train ticket, then a second one. True, since there will be two printouts from the site, the tickets will also need to be received by two people, since each printout has its own name. Another inconvenience is that while you are carrying out these operations, someone at the same time will buy the place you need.
Book an unnecessary ticket, and then search by seat boundaries
Let's say we need 1st and 3rd place (both bottom). We log in to the system and start booking place number 2 (top). When the system prompts you to enter payment information, this will mean that the ticket is booked for 10 minutes, which means it is not available to other people. We return to the beginning, carry out a search, and now in the criteria we set the boundaries of places from 1 to 3. We get the two lower places. Keep in mind that you only have 10 minutes for the operation.

Where else to buy Russian Railways tickets

In order not to suffer with a buggy and inconvenient official website, use the booking form from the well-known. We ourselves often use their services; sane people work there, which makes us happy. By the way, you can buy two lower seats there at once, just mark them on the car diagram and that’s it.

How to return a Russian Railways ticket

P.S In the CIS countries, you will not be able to get an electronic ticket at the terminal or ticket office, only in Russia. Therefore, if you, for example, are traveling from Russia to Ukraine and back, then it is best to get both tickets in Russia at once, otherwise you will have to buy a return ticket again.

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Millions of people in our country use by rail. Many people are faced with a situation where there are no tickets at the box office for a specific date and for the required route. What should they do? The article talks about how to book a train ticket via the Internet, telephone and other methods.

general information

Gone are the days when Russians spent their time and energy standing in line for hours at station ticket offices to purchase or book a train ticket. We live in an era of developed information technology, when you can buy goods and pay for services without leaving your home. All you need to do is go to the desired Internet resource and make a few mouse clicks. Online booking is a useful and convenient service that saves time and nerves. The main thing is to decide on the departure date, route and suitable type of carriage.

Are you going to visit relatives in another city soon? Or it's waiting for you business trip? Then you need to think about buying a ticket in advance. The best thing to do is to book it. You can do this in one of three ways:

1. On the Internet. How to book a ticket for the Russian Railways train? Go to the official website of the company, study information about routes and trains. Then you can start filling out a special form.

2. By phone. You dial the number and talk to the operator. To book a ticket, he will ask you for your passport details, departure date and route.

3. At the cash register and office. Don't trust the procedure for booking a ticket by phone or online? Then you can do it the traditional way. Go to the ticket office to book a ticket for the Russian Railways train. Another option is to visit the nearest company office.

Booking tickets by phone

Don't have time to checkout? You shouldn't worry about it. You can book your train ticket in another way. A phone and a few free minutes are all you need. How to make a reservation? Now we will share the necessary information.

Since January 2014, Russians can book tickets by phone. This service is available to people living in all regions of the Russian Federation. The Russian Railways information and service center operates 24 hours a day. You can reach the operator at 8-800-775-00-00. You need to provide your passport details and travel route. If tickets were booked by phone, a service fee will be added to the cost. It is insignificant.

Within 24 hours from the moment of reservation, the passenger must contact the railway ticket office to receive travel documents printed on a special form. There are two payment options - by bank card and cash.

How to purchase an e-ticket

First you need to understand what it is. An electronic ticket (in the West it is called an e-ticket) is a modern travel document. It is necessary to confirm the agreement between the carrier company and the passenger. Unlike regular ticket its registration is carried out not on paper, but on electronic media. And all information automatically enters the carrier’s database. How to book a train ticket online?

1. Go to the official website of Russian Railways. Let's register. This procedure will take just a few minutes. After that, go to the site again by entering your username and password.

2. We are interested in the “Purchase of tickets” section. Click on it. After a couple of seconds, a special form will appear on the screen. How to book a train ticket? First, enter the full names of the stations. Then we select a train that suits us in all respects (ticket cost, travel time, type of carriage, departure and arrival dates).

3. On the same page you need to enter your passport details. If someone else is traveling with you, then information about this person must be entered in a separate form, where it says “Passenger No. 2”.

4. Before submitting the order and proceeding with payment, you must check the correctness of the entered data. We also look at columns with information about the train and departure date. If you agree with the terms of payment and ticket return, please check the box at the bottom of the form. We send the order.

5. Once you have paid for the e-ticket, no changes can be made. When the order is sent to the operator, a small form appears on the screen. It indicates the seat number in the carriage and the amount. If you agree with everything, you must make a money transfer within 10 minutes.

Payment options

Do you want to purchase an electronic ticket on the Russian Railways website? Well, great choice. Maestro, MasterCard, and Electron bank cards are accepted for payment. Therefore, be careful.

The transfer is carried out through the TransCreditBank payment gateway. A special form appears on the screen into which the card details (owner's name, number and expiration date) are entered. You need to fill it out in 10 minutes. After sending the data, a message is sent notifying you that the money has been transferred successfully.

Rules for obtaining an electronic ticket

After payment is made, information about the order appears in the “My Orders” column. There is a special form there that you can print out if you wish. Be sure to write down your 14-digit order number. Without it, you will not be able to issue a ticket. After all, the form itself is not a travel document.

When boarding the train, it is enough to present to the conductor your passport, the number of which was indicated when purchasing the electronic ticket. But to be on the safe side, you can print it out.

Finally

We talked about how to book a train ticket different ways. Which one is more convenient and simpler is up to you to decide. We wish you a safe journey!