How to book train tickets by phone. View the price, select the car type and car number. Features of booking train tickets

Booking train tickets– this is a very convenient service. It is not always possible to buy them right before departure, especially during the travel season. Today, tourists can very easily reserve train tickets online or contact the station ticket office staff directly to make a reservation for specific date and time. However, many people are concerned about the question of whether it is possible to book train tickets without paying.

Not everyone has the time or desire to stand in a long line at the station ticket office to book a train coupon. In the age of developed information technology, there are various train tickets without leaving home for the busiest citizens.

When a person has definitely decided on the date and time of the trip, he can safely make a reservation via the Internet. You just can’t book train tickets online without paying. You will have to make a payment, then seats on the train will be reserved for a specific user.

Travel to railway transport is popular today as it has many benefits. For example, when purchasing train tickets, there is a system of discounts for citizens of retirement age or minor travelers.

Which is better: On your own or through a tour operator

Tour operators themselves do not engage in direct sales, they only provide intermediary services. Only the services of such intermediaries are more expensive than independent booking and purchasing.

Is it possible to book train tickets yourself? Yes, and you can do this in different ways:

  1. Make a call to the station ticket office.
  2. Use special Internet resources.
  3. Make a personal visit to the box office.

Having planned a trip for a specific date, you can find out how to book a train ticket by phone. Regardless of what region of the Russian Federation a citizen lives in, he can order the necessary coupons by calling the station’s single hotline. There is no need to pay money to make a call. It is enough to know the details of the identity document and the destination, as well as the planned date and time of departure. When you call, the operator will ask you to name email address, which will receive confirmation that places are reserved for a specific date. The information from the letter will need to be printed and presented to the cashier for payment.

Important! Payment for the reservation must be made no later than 24 hours from the moment of the call.

The next method of booking is using various Internet services through which you can reserve a coupon for your flight. To do this, you need to contact special Internet servers that provide services for ordering receipts for various routes.

You should go to a special website for booking train tickets and select the appropriate function. Then you need to fill out complete trip details: route, departure and return dates, as well as your personal data. It is impossible, as some people think, to book a train ticket without paying through online services. Just as in the case of telephone reservations, payment will need to be made after 24 hours, otherwise the reservation will be cancelled.

There is also the option of purchasing an electronic travel coupon. In this case, there is no need to go to the station, everything can be done via the Internet, even pay for the trip using a cashless transfer.

Booking via the Internet is the most convenient way, since you have the opportunity to calmly select the necessary parameters for your trip: type of train, cost, departure time and seats on the transport.

Another way to order in advance is to personally contact the station ticket office staff. Everything is simple here. The person comes himself, selects the desired route, date, cost of the trip and makes a purchase, paying on the spot.

Once a person knows how to book train tickets, he will be concerned about how much it costs to book tickets. And this depends on the following parameters:

  1. What class will the seat on the train be? There can be 3 types: reserved seat, coupe or SV. The most economical travel option would be a reserved seat in a carriage, but if funds allow, you can travel in complete comfort to the SV.
  2. What condition are the cars on the train in? You can choose trains from foreign manufacturers, where the carriages are usually provided with all amenities, or you can choose the economy option, where the ambiance is normal.
  3. How long will the railway transport take? There are fast trains, and there are regular ones - the price will greatly depend on these parameters. There are also trains that followed the transit route - a receipt for such transport will cost less.

How many days in advance can you book train tickets is also a concern for tourists, because everyone wants to get the best coupon, especially if the trip is planned to be long. For international flights, the reservation period for train tickets can be 2 months or more, that is, you can order coupons long before departure.

Which service to use when booking yourself?

There are many services online that sell and issue train coupons. Here are some of them:

  • Official site railway. On this resource you can purchase an electronic ticket for any route, for example, book a ticket for the Sapsan, an all-Russian high-speed train. Here you can make payment immediately.
  • Website "Vokzal.ru". A convenient resource for reserving coupons for any train. Here you can not only book seats in advance, but also choose a train, reserved seat or compartment to suit every taste. On this portal it will be possible to indicate any wishes of the client regarding the trip. After entering all the necessary data, you should choose the most convenient way payment for the trip.

Before you start ordering, you should carefully study the rules for booking train tickets on the website in order to avoid mistakes when filling out the data, and most importantly, when paying for the service.

Common mistakes when booking

The most common mistake when booking seats on a train is that citizens wait until the last moment. It happens that a person has decided on the date of his trip, but cannot find time to buy a coupon; This is how tourists are often late, and all tickets for the expected route are already sold out. Therefore, everything should be done in advance.

Also, tourists often think that they can book a train ticket without paying, and at the time of booking they do not have the appropriate funds to pay for the order. But this idea is not correct. Nowadays, when ordering coupons for a trip, you should immediately pay the full price.

Finally

So, if before starting the booking procedure a citizen carefully reads the instructions, he will not make common mistakes and will successfully purchase coupons for the desired route.

Today you can make a reservation without leaving your home, so a person can choose the most convenient travel options for himself in a relaxed atmosphere.

The main rule is that everything should be done in advance, so as not to reap disappointment later.

Why is it necessary? reservation train tickets via the Internet? Of course, it is much more convenient to simply instantly purchase train tickets in the desired direction.

However, there are times in life when a passenger has not decided on the need for a trip or a specific date. That’s when a service such as booking train tickets through the World Wide Web will come to the rescue.

Booking methods

It is perhaps difficult nowadays to find a person who likes to wait in line. But buying train tickets is almost always associated with in bursts at railway ticket offices at any time of the year.

In many countries, thanks to the development of the Internet, it has long been possible to book and buy a train ticket without leaving your home or office.

This service is very popular among business people, who do not accept the loss of time for such useless standing in line, when 24 hours of the day are sorely lacking in our hectic age. And for an ordinary housewife living on the other side of town from railway station, you hardly want to lose half a day to buy tickets for your planned trip. With the ability to book from home, this can be done in just a few minutes. To do this you need:

  • Availability phone or Internet with suitable equipment (computer, smartphone, tablet, etc.);
  • Choose departure station;
  • Choose arrival station;
  • Decide on date of travel.

Using booking, you can pre-order, that is, reserve, seats in the desired direction. Booking does not oblige make payment instantly.

There are several ways to book train tickets.

Through the Internet

This is one of the fastest and most accessible methods. Using a search engine, you can easily find sites on the Internet that provide ticket booking services. You will only need to enter the following in the proposed order form: data:

  1. Personal data the intended passenger;
  2. Itinerary;
  3. Train number;
  4. departure date;
  5. Selecting a location.

The order is confirmed via email. Making such a reservation takes about 15 minutes on average.

By phone

This method is also simple and has few differences from the previous one. If in the first method you “communicated” with computer equipment, then here communication occurs with operator. You will need to provide him with the same information as when booking online.

This method has an undeniable bonus– the opportunity to consult with the operator. In a personal conversation, you still have the opportunity to ask a question and take advantage of the operator’s greater knowledge when choosing the right ticket.

How and where to get it?

Your booked ticket can be collected from any railway ticket office Russian Federation. To get a ticket at the box office you need to have:

  • Passport;
  • Order form;

And also, if the ticket has not been paid for, you will need money to pay the cost of the ticket and the station fee, which depends on the price of the ticket.

Instead of a passport A citizen of the Russian Federation may present the following documents to redeem a railway ticket:

  1. Birth certificate(for children);
  2. Seaman's passport;
  3. Military ID;
  4. Foreign passport(for foreign citizens).

A reserved travel document can be purchased not only at the ticket office. For example, by ordering courier delivery. However, with such a service you need to be prepared for additional costs.

You can print an already paid ticket yourself at special terminals, which are installed in the halls of stations major cities.

Payment options

Payment can be made as follows: cash, and by non-cash payments, bank card such as Maestro, Visa, MasterCard, Visa Electron. On sites that provide services for selling train tickets, most use various payment systems: Yandex Money, WebMoney, Qiwi, PayPal.

Hello, friends! Not long ago I needed to urgently travel from Moscow to Voronezh. There was simply little time. And I took the risk of breaking the old tradition (I always bought tickets only at the railway station ticket offices) and booked a train ticket via the Internet.

The procedure for booking train tickets online, purchasing them and receiving them includes several stages. I will describe everything in order and tell you how I did it.

What is an electronic ticket?

First of all, a little about what it is - e-ticket(or e-ticket).

This is the same ticket as a regular travel document, but in electronic form, confirming that a transportation agreement has been concluded between the passenger and the railway company. The main difference between an electronic ticket is that it is not issued on paper and all information about it is stored in the carrier’s database.

So, in order to buy an electronic train ticket, we need a computer, the Internet, a bank card, passport data and, perhaps, a printer (the latter is desirable, but not necessary). Next, we perform a few simple steps... And we get the desired result, namely, an electronic train ticket.

Step 1. Registration on the Russian Railways website

Naturally, before you start buying a ticket, you need to register on the Russian Railways website.

Ticket.rzd.ru – The official website of Russian Railways, designed for ordering and purchasing train tickets online.

We go to this site and register. To do this, fill out a form in which you indicate your login, password, personal data (last name, first name, patronymic), telephone number, your email address, age and gender.

After completing registration, you can then log in to the site using your username and password.

After this we move on to the next stage.

Step 2. Select route and date

Go to the “Purchase tickets” section. We enter the departure station and destination station into the proposed form.

You don't have to enter the full name of the stations, since the station search directory contains a complete list of them.

Since we can order an electronic ticket 45 days in advance, we find the desired date in this interval, select the date and click the “buy” button.

From the presented number of options, we choose the train that suits us in all respects (departure time, travel time, ticket price, availability of seats, arrival time).

The route we have chosen appears on the screen, indicating the categories of cars.

The table provides information on the availability of free seats and their cost for each type of carriage and class of service.

Of all the types of cars presented, you need to choose the most suitable option.

I needed econom-class train, which would have a sufficient number of lower shelves (since this was very important for me).

And, in order to finally make my choice, I looked at the seat diagram in the selected carriage.

I chose a reserved seat carriage, which had only 2 free lower seats, since there wasn’t much to choose from (I bought tickets two days before departure), with payment for bed linen and indicating the boundaries of the desired seats.

I think that if tickets were booked in advance, there would be much more choice.

Step 5. Enter passenger information

On the same page you need to indicate your personal data (last name, first name, patronymic) and enter your passport details.

The passport number is entered without spaces.

If you need multiple tickets, you can order tickets for up to 3 more people in the “passenger information” table, not including you. To do this, click on the “Add” button and fill out all the fields.

Fill out information about children in the same way. Only when entering data on a birth certificate, the first letter is always Latin, then you type the text in Cyrillic. The fare is also indicated here - full, child without a seat, child.

Step 6. Passenger data verification

We check whether the passenger data (passport details, last name, first name, patronymic), train information and departure date are entered correctly.

A check mark is placed at the bottom indicating that the passenger is familiar with the rules for issuing, paying and returning a travel document.

Step 7. Checking the order

Before completing the order and paying for it, we check again and confirm all the information and correctness of filling. After payment for the order, no changes can be made. We are shown the amount to pay and the seat number. If everything is satisfactory, the order must be paid within 10 minutes.

How to pay for an e-ticket?

I did this using bank card MasterCard. You can also use cards such as Visa, Visa Electron, Maestro.

Payment is made through the TransCreditBank payment gateway. To do this, you need to enter the bank card details in the form provided within 10 minutes: the name of the card owner in Latin, card number, card expiration date. This information can be found on the front of your card.

On the back side there is a three-digit card authentication code on the white stripe (CVV2 for Visa bank cards and CVC2 for MasterCard cards). This code is also entered in the appropriate field. If the card does not have such numbers, then you cannot pay with such a card. We confirm, and after that a message comes saying that the payment was successful.

I paid with a Sberbank card, so the bank asked me to request a one-time password for authorization.

And after receiving the password, payment confirmation is sent to your phone.

How to get an e-ticket?

After payment, the order appears in the “my orders” column. You can see it there, open it, print the order form, copy it to your tablet or mobile phone, or write down the order number, consisting of 14 digits.

Without this number, you will not be able to issue a travel ticket, since the order form itself does not give the right to travel. It requires a boarding pass, which can be obtained electronically if you pass electronic registration.

But not all trains allow you to register electronically when purchasing a ticket online. In this case, you need to exchange the electronic ticket control coupon for travel documents. You can do this at the self-service terminal or at the ticket office about 30-60 minutes before the train departs.

I used the first method and issued my boarding pass electronically. In practice, this means that when boarding the train, I only had to show the conductor my passport, which I used to purchase the ticket.

Booking a train ticket is one of the most convenient options, which will allow you not to worry that when the time comes to go on your trip, tickets will no longer be available.

This is especially true for popular destinations and peak seasons. Train tickets go on sale 60 days before the travel date for routes to non-CIS countries and 45 days before the travel date for other routes.

Ticket reservations – this is a pre-order. You order by choosing a date, train, seat on the train, and then redeem the selected ticket by any of the available methods.

This is convenient and does not require special time and financial costs; most major ticket booking and sales services charge small commission for their services, making life much easier for travelers.

Booking options

There are a few simple ways book a train ticket:

    Ticket redemption

    This can be done within strictly limited period, his should be clarified in the service you used.

    A simple option is to issue e-ticket. He is accepted not throughout Russia, but if such an opportunity exists, this is the most convenient way, which does not require personal presence and, as a bonus, exemption from the need to pay a fee for issuing a paper ticket. All you need to board the train is a passport.

    You can also order courier delivery or pick up your ticket at one of the sales offices.

    There are several payment methods. Many sites offer almost everything possible options ticket payment: from Webmoney and Yandex-money title units to payment by plastic card or cash upon receipt of the ticket. Choose the option that suits you.

    Required documents

    In order to redeem and book a ticket, you will need passport. In addition to this, there are several other documents that are used to sell train tickets: an international passport of a citizen of the Russian Federation, a birth certificate, a sailor’s passport, a military ID, a foreign identification document for foreign citizens.

    An excellent option for a holiday are countries with a simplified or visa-free system. in our article

    How to book plane tickets quickly and easily. about the simplest and most mobile way.

    How to return a ticket if no longer needed

    There are situations when a trip is suddenly cancelled, and you need to return your ticket without losing money. Return the ticket, regardless of its form, available at any Russian Railways ticket office. In this case, you should have with you the document with which you issued the ticket.

    If it is an electronic ticket, nothing else is required. If you bought a ticket on a paper form, you must present it; the fee for returning a ticket on a paper form is 150 rubles.

    The most important question if you need to return a ticket is: how much money can you get back. It depends on how much time is left before the trip and the destination.

    • 1)Full price You can get a ticket if you return the ticket more than 8 hours before the train departure for trips within Russia and more than 24 hours for long-distance trains.
    • 2)Full price travel and half the cost of a reserved seat - when returning a ticket within Russia from 8 to 2 hours before departure and a ticket for long distances - 24-6 hours. The cost of a reserved seat is slightly less than half the full cost of the ticket.
    • 3)Only fare– if the ticket is returned in less than 2 hours for tickets within Russia and 6 hours for long-distance routes.

    It should be added that commissions and service fees are not refundable in any case, so it is impossible to get all the money spent.

    When purchasing a train ticket, remember that popular destinations it is necessary book and buy in advance, For some routes during the peak season, tickets are sold out several days after sales open.