Life hack for travelers, or how to get your luggage at the airport before everyone else. What to do at the airport when passengers' suitcases are lifted into the baggage claim area along a belt: how to arrange delivery and collection, how to pay? How long does it take to get a bug?

The plane is the most comfortable view transport and many people prefer to travel on it. However, it is also the most expensive, so not everyone has much flying experience. Anyone planning to fly for the first time may be wondering how to get luggage at the airport. After all, you really want to avoid all the difficulties during the flight, so that the trip leaves only pleasant memories. And for this it is better to have the necessary information in advance.

Upon arrival at the airport, passengers check in and check in their luggage. It is weighed, and if there is no excess, then a tag is hung and sent to the luggage compartment. Now all that remains is to receive it upon arrival. Receiving luggage at the airport is possible thanks to these same tags, which come in two types:

• with barcode;
• RFID based.

All major airports in the world have been using the second type of tags for a long time. This is because they have a number of advantages:

• the risks of cargo loss are reduced to a minimum;
• reading speed with 100% accuracy;
• the reading device can be at a distance of 5-7 meters, without requiring direct visibility of the reading device.

Object identification occurs by reading radio signals from RFID tags.

After check-in, your luggage must be subject to inspection. This rule, related to flight safety, applies to all airports. If suspicious or prohibited items are found during inspection, your cargo will be removed from the belt and checked manually. At the same time, an additional tag will be placed on it, where there will be a mark about manual inspection.

A special reader scans the information and sends the suitcase to the desired container.

Next, the luggage is sorted and sent to the desired container. To do this, a special reader scans information from a tag or barcode. Before loading, the cargo will be checked again. You can forget about it during the flight. You just need to know where to claim your luggage at the airport.

Receiving baggage when flying abroad

If you speak English, then you will not have any difficulties with baggage collection, re-registration and other actions. You can always find the necessary inscription or ask airport staff for help or ask questions to passengers. But it happens that you have to travel and learn foreign language We haven't made it yet. In this case, you need to remember how to write in English “luggage delivery”, this could be Luggage delivery.

Arriving at the hall where baggage is reclaimed, you will see a conveyor along which things move. Airport staff unloaded them from the plane's luggage compartment and placed them on a conveyor belt. Above such a tape hangs an information board, which displays which flight the cargo is currently arriving from.

To quickly recognize your suitcase, provide it with a bright colored tag. Sometimes there may be two identical suitcases or bags on the belt.

Therefore, be careful and, when you receive your bag, make sure that it is yours. See if your cargo has arrived safe and sound and if it is not damaged. Do not rush to leave the baggage claim area, since the administration is responsible for the safety of your belongings.

If you discover missing items or damage to the bag (the handle is torn off, scratches on the surface of the product, etc.), then you need to contact the airport terminal staff for clarification. Information about luggage is also transmitted via speakerphone. If this is your final destination of travel, then you will be directed to the arrivals area.

If the flight is with a transfer

If the connection is short, then the luggage is sent to the next flight; in case of a long transfer, it is sent to storage. When flying with connections, you do not receive luggage; it is sent for temporary storage until the next flight. At large airports, everything is automated, the sorting system by tags will determine where it needs to be sent, everything is done to ensure that the cargo cannot get lost. When talking about flights with connections, two cases need to be considered:

• You are flying on one ticket with one or more airlines. In this case, the luggage is checked in to the final destination and there is no need to receive it at the connecting airport.
• If you fly with different airlines on different tickets, your baggage will not be checked in until your final destination. It must be obtained at an intermediate transfer point and returned again at check-in for the next flight.

Those who go on a trip are interested in how long it takes to collect luggage at the airport, because they want to roughly plan their route. The standard baggage claim procedure takes approximately half an hour. If you are carrying special cargo, such as an oversized chair, sport equipment, wheelchair, then its receipt will take place in a specially designated room. The rules for transporting such items are regulated by each airline.

Air travelers setting off on the road for the first time in their lives are wondering how to fly an airplane, what rules and nuances exist. Although this is not difficult at all, in order to feel more confident, it is better to stock up on the necessary knowledge and advice on the eve of the flight.

Step-by-step instructions, right up to the end of the journey, have several strictly sequential stages:

• check-in;
• baggage check-in;
• security screening;
• passport control;
• waiting for boarding;
• boarding the aircraft;
• flight;
• passport control at the destination airport;
• baggage claim and exit.

Important! The stages are completed in full only when performing international flights. On domestic flights the procedure has been simplified. In particular, there is no border control of passports.

check-in

To describe how to board a plane step by step, you need to start with registration. So, if a passenger can say to himself: “This is my first time flying on an airplane,” then he already knows that he must arrive at the airport. At the same time, in major cities there may be several airports and terminals. The name of the airport and terminal number are indicated on the ticket, which must be carefully studied.

Having reached the airport, you need to find an electronic board in its hall, which contains information about flights departing in the near future. Usually the scoreboard is placed near the entrance in a visible place. The English version of the name is “Departures”. To get your bearings, you need to look for your flight number in the list, then down the line its current status.

Important! You cannot navigate by the destination airport and departure time. Different flights may depart to the same city, and times sometimes change.

State	Meaning	Passenger actions
Check-in, Check-in open, Open	Registration in progress.	You can go to the registration desks, the numbers of which are indicated right there. Usually there are several of them.
Delayed	The flight is delayed. The expected departure times are also indicated here. But these are not opening hours for registration; it will start earlier.	If the delayed flight time is not listed, you must go to the airline counter to find out more information.
Canceled	Flight cancellation.	Contact the airline representative; they may offer to fly on a different flight.
Empty column	Registration is not yet open due to early passenger arrival.	Wait at the airport until check-in opens.
Boarding	The flight has begun boarding.	Registration is completed. The passenger can contact airline representatives. Some airports have counters for late arrivals. But there is no guarantee that you will still be able to get on the plane.

There are three options for registration:

• at the registration desk;
• in the terminal for self-registration;
• via the Internet from home.

Airport check-in

At the indicated check-in counters, the passenger presents his ticket with his passport. Sometimes, when flying internationally, they check whether you have a visa from the destination country; you may be asked to present a return ticket and even the bank card used to pay for the travel document. Procedure for check-in and boarding the plane with electronic ticket no different. The only difference is that at the registration desk you only need to show your passport without presenting a ticket.

After this, the passenger will be given boarding pass, which contains important information:

• boarding gate number (Gate);
• a seat in the aircraft cabin;
• boarding start hours.

Important! The start time of registration procedures at the airport is 3 hours before departure, the end time is 40 minutes before the departure of the plane.

Transit passengers are issued a boarding document for their connecting flight.

The second way to check in at the airport is at the self-check-in machine. It is necessary to find the terminal of the airline with which the air traveler is flying. It looks like terminals for paying mobile phone bills and other services, only the device will have the airline logo. There you step by step enter your last name, ticket code, you may need to scan your passport, then you are asked to select a seat. A boarding pass will be automatically printed with the same information as issued at the check-in counters.

Through the Internet

Online registration is available even by mobile phone. It opens in different time from different air carriers. At least one day before the plane departs, and for some companies - 1 month. On the airline’s website, you need to find the “Check-in” button or tab and step by step enter the ticket code, personal data, and select the seat you like. The process ends with a printed boarding pass.

You can also print your boarding pass at the airport's electronic terminals or ask at the check-in counter.

Important! Any way electronic registration not suitable for travelers flying with animals or accompanying disabled people. According to the rules of individual air carriers, it is impossible to check in at the terminals with children under two years of age.

Baggage check-in and hand luggage

Baggage is left at the check-in counters regardless of the check-in method. For passengers who have already checked in online, there are special baggage drop-off counters - “Drop off”, where suitcases are accepted according to an expedited procedure. With the usual check-in method, luggage is accepted at the counters at the same time. The suitcases will be weighed and provided with a special tag. A baggage receipt is also issued to the passenger. It is often stuck on the boarding pass. You can use it to identify your suitcase. The luggage will then be sent to be loaded onto the aircraft via a conveyor belt.

Baggage allowance must be clarified when purchasing a ticket. Hand luggage is also weighed, tagged and returned to the passenger. As a rule, its weight should not exceed 5-8 kg.

What you need to do to avoid problems when checking in your luggage:

1. Weigh the suitcase and if its weight exceeds the norm, transfer individual items to hand luggage without violating the baggage rules.
2. Study in advance the rules for transporting fragile and oversized cargo, which must be securely packaged. In this case, you may need to independently take oversized luggage to another counter - “Oversized baggage desk”.

Security screening

At Russian airports, passport control is usually carried out first, followed by security screening. At many foreign airports it’s the other way around: security is inspected first.

Pre-flight inspection is a thorough check by airport employees of the passenger’s personal belongings - what is on him and in hand luggage. Outer clothing, often shoes, belts, watches must be removed and placed on a conveyor belt, which will transport them through the scanning machine. The passenger himself is directed to pass through the metal detector frame.

1. Take plastic containers, put bags, clothes and other things there, and place them on a conveyor belt.
2. Check to see if you have any liquids in containers exceeding 100 milliliters in volume, piercing or cutting objects, etc. All this is packed into baggage checked in at the check-in counters. Baby food and vital medications are carried in as an exception.
3. A passenger with a pacemaker alerts the security officer. He will be searched in person by an employee of the same gender without going through a metal detector.

Important! During security screening, the passenger must be as serious as possible. Remember that jokes about bombs, weapons, etc. may be perceived as a reason to remove him from the flight.

International flights

The main difference between pre-flight inspection on international flights is customs control. If the passenger does not carry items that are subject to customs declaration, he goes through the “green corridor”.

If there is cash currency (or rubles) in an amount equivalent to 10 thousand US dollars, value, etc., according to the transportation rules, a declaration is filled out in the “red corridor” of customs.

Important! You must fill out the declaration before checking in for your flight.

Passport control

Border control of passports is carried out during international flights. It is usually designated "Passport control". Here you need to show the border guard a passport with a boarding pass. He will check the document against the database to see if the air traveler has any obstacles to leaving the country. Then he will put a stamp there indicating the place and date of crossing the border.

Departure area

In the departure waiting area there are cafes, restaurants, shops " Duty free", but first you need:

1. Find your gate. His number is changed sometimes. This is announced over the loudspeaker and duplicated on information stands.
2. Remember the location of your Gate and then walk around the pre-flight area, remembering to return strictly to the time specified in the boarding document (Boarding time).

Landing

When boarding the plane begins, the flight number and the name of the destination airport appear on the board at the desired Gate. The passenger must make sure that this is his flight and show his passport with boarding pass at the gate. The larger side of the coupon will be torn off, the other must be saved until you arrive at your final destination and receive your suitcases.

There are two ways to get on the plane:

• they are taken by bus to the liner, where they go up the ladder;
• pass through a telescopic “sleeve” directly into the aircraft.

Important! If delivery to the plane is carried out by bus, it is advantageous not to rush, but to go at the end. The platform bus will be waiting for all passengers. When boarding through the “sleeve”, it is better to go first and calmly find your seat.

On board the aircraft, flight attendants will show where the passenger's seat is located. Personal items are stored on the luggage rack above the seat. If there is no space on the luggage rack above your seat, you can use other shelves.

Now that check-in and boarding are complete, it's time to enjoy your air travel.

Flight

While on board the aircraft, you must follow general rules and instructions received on the plane:

• fasten seat belts when required;
• do not get up from your seats during takeoff and landing, or when entering turbulence zones;
• no smoking, etc.

Depending on the level of service, breakfast, lunch or dinner, and drinks will be offered. If it is a low-cost airline, then for an additional fee. On board there are newspapers, magazines, sometimes monitors with video entertainment, blankets, and sets for children.

Important! During takeoff and landing, your ears may become blocked. Lollipops or chewing gum will help relieve discomfort.

Passing security upon arrival

After completing the flight, if it was an international flight, there are three types of procedures for obtaining permission to cross the border:

• visa on arrival;
• filling out an immigration card;
• passport control.

Visa on arrival

At the airports of those countries where a similar procedure is provided for Russians, you must go directly from the plane to the “Visa on arrival” counters. Then - the usual passport control.

Filling out the immigration card

For states that require a completed immigration card from each foreigner, a form is most often issued on board the aircraft at the end of the flight. Filled out on English language indicating the purpose of the visit to the country, the time of stay, the address of the hotel or apartment, the number of the arriving flight, etc. Forms can also be obtained after leaving the plane, at special counters next to passport control.

Passport control

In a number of countries, the passenger goes straight to Passport control. Here you must present a foreign passport with a boarding pass and a visa (obtained in advance or upon arrival), and an immigration card (if required). An airport employee checks documents and marks the border crossing in the passport. Sometimes, in accordance with the rules for entering the country, you will be asked to present return tickets, medical insurance, etc.

Important! Foreigners should queue at the Foreign Passports or All Passports counters.

Receipt of baggage

Following the “Baggage” or “Luggage” signs, the passenger goes to the baggage conveyors. The information board at large airports will indicate the arriving flight number and baggage conveyor number. If there is any doubt about the identity of the suitcase, the numbers of the luggage tag and the one issued to the passenger upon check-in are checked.

Oversized luggage is issued at separate counters.

Important! If a passenger has items that are subject to customs declaration, he passes through the “red corridor” of customs. The rest go through the green one.

Transfer at a transit airport

Flights can be operated with connections using one ticket. A passenger who has received a boarding pass for the next flight at the airport of departure follows the signs to the Transfer area.

1. There is no need to collect your luggage upon arrival at the intermediate airport; it will be reloaded onto another airliner.
2. If the first plane is late, you need to go to the counter where transfer passengers are processed. There you will be asked to take the next flight.
3. For Schengen countries, passport control is only required if the intermediate and final destinations are in Schengen countries.
4. If a boarding pass is not issued at the departure airport, it is obtained in the transit area of ​​the intermediate airport. You just need to go to the transfer counter with your ticket and passport.
5. You need to wait for your flight in the transit area, which is also the departure area, with cafes, restaurants and shops.

Important! When transferring at airports in some countries (for example, the USA), it is required transit visa, and passengers are forced to retrieve their luggage.

When two separate tickets for a connecting flight are purchased, different rules apply:

1. Only one flight can be checked in at the departure point.
2. Upon arrival at the intermediate airport, you must go through passport control and pick up your luggage. Then the registration and boarding procedure is repeated in full with the second ticket. Sometimes you will need to move to a nearby terminal or even to a different airport.
3. If you are late for the next flight, the ticket is lost.

For a passenger flying on an airplane for the first time, it is better, if possible, to choose a flight without transfers or with a connection on one ticket.

Any journey has one most unpleasant property - sooner or later it ends. And we have to return home. And also wait for your luggage in a long and unhappy line. Well, it’s unlikely that you’ll be able to stay in warm and picturesque regions longer, but this life hack will teach you how to get your suitcase at the airport before anyone else.

When a vacation ends, it's always a little sad. And it’s even sadder to spend the last half hour of rest in a line of other passengers nervously waiting for their luggage. But when exactly your suitcase will appear on the “magic drum” tape at the airport is known only to its employees. And that, by the way, is not a fact. But, as it turns out, there is a completely working and completely legal way to get your things a little earlier than others. Without rudeness and scandals. But for some reason they are rarely used.

Next time you check in at the airport and weigh your suitcase at the counter, ask the airport employee mark your luggage as fragile. The vast majority of airlines offer this service completely free. The appropriate sticker (“Fragile”) will be placed on the bag or suitcase and sent on a happy journey in the luggage compartment.

This simple trick will not only significantly increase the chances that all your belongings will reach their destination safe and sound. But you will also receive your luggage a little earlier than others. Since “fragile” cargo is located in a separate compartment of the luggage compartment and is often sent for delivery first.

This baggage claim time now applies to passengers of airlines whose flights are served directly by SIA OJSC. Previously, this temporary format for baggage claim was available only to airline passengers Air France and KLM.

Sheremetyevo Airport has improved its baggage handling system and, for the first time in Russia, introduced technology to inform passengers about the exact time of baggage claim - it is reflected on screens installed in the baggage claim area. exact time arrival of baggage onto conveyor belts. Passengers arriving at Sheremetyevo quickly receive their luggage, reduce taxi waiting time and can meet their loved ones faster.

To introduce the new 20/12 standard, Sheremetyevo Airport made a large-scale purchase of modern and efficient equipment. Thus, in 2011, more than 50 units of new special equipment were put into operation - gangways, container loaders, electric tractors, motor transporters, and luggage carts. In 2012, Sheremetyevo plans to purchase additional special equipment that will be used to serve passengers.

The commissioning of new equipment led to an increase in the quality and reliability of service for passengers and airlines, a reduction in the time of connections for transit passengers and, as a result, an increase in the popularity of Sheremetyevo as an international hub.

Sheremetyevo International Airport is the largest Russian airport serving international flights. 100% of the shares of JSC MASH belong to the state. Route network Sheremetyevo Airport has more than 200 destinations. Sheremetyevo served 19 million 329 thousand passengers in 2010, which is more than 31% more than in 2009.

In 2010, Sheremetyevo Airport became the leader in passenger traffic growth dynamics among airports with passenger traffic from 10 to 25 million passengers per year, according to the European branch of Airports Council International (ACI Europe).

Sheremetyevo International Airport is one of the three best airports of Eastern Europe in terms of service quality, according to the annual rating of the research company Skytrax Research (UK).
In 2011, Sheremetyevo introduced new format passenger service taking into account national characteristics. Now, when checking in for flights to Asian destinations, passenger service dispatchers hand over the boarding pass to the passenger with both hands, as this is a sign of special attitude towards the client.
Sheremetyevo Airport also provides special conditions for passengers Air airlines France and KLM, in accordance with the “7 quality standards” that apply to carriers and help staff to be sensitive to passengers and serve customers at a high level.

For the first time in Russia, Sheremetyevo Airport introduced a service for paying for Russian visas for foreign citizens through ATMs in the area of ​​additional security restrictions, as well as a service for filling out a customs declaration using the airport website. Separate booths are open in Terminals E and F passport control for business class passengers. The multi-channel Call center has been modernized to provide passengers with all the necessary information.
Sheremetyevo has signed service quality agreements (SLAs) with leading airlines.
Sheremetyevo is introducing new opportunities for passengers when going through pre-flight formalities. In particular, on-line check-in has been introduced (valid on flights of 9 airlines), mobile check-in (available on Aeroflot, Air France and KLM flights). Drop off stands work for quick registration luggage of passengers who have completed on-line and mobile check-in.

Sheremetyevo Airport is actively implementing a comprehensive program to create a barrier-free environment and offers personal assistance to passengers with disabilities. Thus, in October 2011, a free lounge for passengers with disabilities “Sirius” was opened in Sheremetyevo (Terminal E, “clean zone”). “Sirius” is the first and so far the only lounge in Russia for air passengers of this category with an international level of comfort and equipment. All passengers can visit the lounge international terminals D, E and F having a disability. Airport staff will escort the checked-in passenger to the lounge and subsequently to the boarding gate. Comfortable furniture and a wide TV screen, hot drinks, free Wi-Fi and the Internet will make waiting for the flight pleasant and comfortable.