Airline "Air China" Air China (Air China) is a Chinese airline on regular and charter routes.

Air China is the second largest aircraft fleet and the first largest Chinese airline owned by the country's government. Occupies a leading position as a domestic carrier of passengers and cargo. Operates flights to more than 240 destinations in 28 countries.

basic information

The company's headquarters is located in Beijing: Jingxin Mansion, Dongsanhuan Bei Road, Beijing

Air China official website in Russian: https://www.airchina.ru/RU/RU/Home/?cid=BR-RU-RU-BrandExact:20180713:SEM:Google:RURU:000142

Telephones (for the Russian Federation): 00800-86-100-999 (free for landlines)

Staff

History of the airline

CA airline was established in 1988, according to a government decision. Until this time, all passenger transportation in the country was carried out within the framework of the activities of the Ministry of Civil Aviation. Following the split, six separate airlines were formed, including Air China. The company received the status of the main international and transcontinental carrier. After the division of assets, all the ministry's existing long-haul aircraft were put into operation by Air China.

In 1994, the company abandoned government regulation and began autonomous operations. The prerequisites for this decision were successful cooperation with Lufthansa and an increase in equity capital through the establishment of an aircraft maintenance center - Ameco Beijing.

Since 2000, after merging with the national carrier China National Aviation, the company launched direct flights to London. In the period from 2001 to 2004, merger procedures were carried out with a number of leading companies in the country. This launched Air China into the international market.

Since 2010, a service for selling combined tickets was introduced. Passengers on domestic routes were given the opportunity to use ground transportation by bus as part of their air ticket. The company was the first in China to launch in-flight wireless Internet service in 2011.

Today the company provides a full service cycle:

• air transportation of passengers and cargo;
• aircraft maintenance, repair and modernization;
• terminal service;
• other services related to the organization of catering and the provision of in-flight services.

check-in

You can check in for a China Eastern airlines flight online on the company's official Russian-language website. To do this, go to the link: https://airchina.ru and follow these steps:

1. Enter your registration data in the window (ticket number, full name)
2. Select a flight from the list
3. Select the desired seat on the interactive interior map
4. Print your electronic boarding pass

Additional Information: In the same section, you can cancel registration for a flight if necessary, and also print the ticket again in case of loss or changes.

Service during connections

For passengers with a long layover at Beijing Airport, Air China provides the opportunity to spend time in a comfortable lounge or hotel:

• Capital Airport Hotel (Terminal 3);
• Air China 71 lounge (Terminal 2, 4th floor)

Lounge Beijing

The service is available to passengers of international flights that do not have a domestic segment. Transit time must be no less than 4 and no more than 24 hours.

To whom the service is not available:

• holders of tickets whose number begins with 999;
• passengers of codeshare flights;
• unaccompanied minor passengers;
• holders of tickets that were exchanged for miles.

The following amenities are provided:

• comfortable place to relax;
• free food and drinks;
• free access to wireless Internet;
• free access to shower;
• 20% discount on paid services in the hall or hotel.

Note! You can order the service on the company's official website. To do this, switch to English and go to the Self Service menu item.

Baggage rules

Standard dimensions of checked baggage: no more than 32 kg, dimensions - 100x60x40cm, including handles and wheels. At the same time, for each additional kilogram above the norm, you will have to pay an additional 1.5% of the cost of a one-way flight.

The dimensions and weight of baggage that can be taken into the cabin differ depending on the ticket class:

• economy class - 1 piece up to 24 kg;
• business class - 2 seats up to 32 kg.

Additional Information! Passengers participating in the PhoenixMiles program and holders of Liftime Platinum, Gold or Silver cards are also entitled to a second piece of baggage up to 32 kg.

Information on the carriage of non-standard baggage is available at the link https://airchina.ru/RU/RU/info/checked-baggage/special-baggage-fees.html on the official website in Russian.

The following categories of oversized baggage are provided free of charge:

• auxiliary equipment for passengers with disabilities;
• folding cribs, strollers, cradles for children;
• cremated remains.

Meals on board

Meals on short flights

Catering on board meets high standards for passengers of all categories. The differences in service between first, business and economy classes lie in the assortment and presentation.

Important! Meals are provided on flights lasting 1.5 hours or more. There is a three-course meal system on board, in which passengers are offered meals corresponding to meal times.

Food for business cash desk

The diet consists of the best Chinese cuisine, delicacies from various parts of the world, drinks and desserts, and various types of wine. A continental breakfast with fruits and pastries is served in the morning. For lunch and dinner, you can choose from three courses, which are complemented by appetizers, bread, butter, salad, dessert, cheese and fruit.

Economy class meals

Passengers are offered a balanced diet of fresh and healthy products, including delicacies from Chinese and other world cuisines. For breakfast - hot oatmeal. The lunch and evening menu consists of several dishes to choose from: rice, noodles, seafood. Meals on short flights include pie, sandwich or hamburger. If desired, you can supplement your meal with fruit or yogurt.

Meals economy

Traveling with children

There are no special entertainment options for children on board Air China aircraft. Passengers with small children can order a free baby cot (for a height of no more than 75 cm and a weight of up to 10 kg). To do this, contact the ticket sales point:

• at least 72 hours in advance for flights to Sao Paulo;
• at least 48 hours in advance for other flights.

Important! Special food is provided for infants: meat, vegetables, fruits, mixtures, vegetable or fruit purees, desserts. Meals for older children include children's favorite foods, with limited amounts of salt, sugar and spices.

Aircraft fleet

According to data from the carrier’s official website, the aircraft fleet consists of:

• Airbus 319 - 33 units;
• Airbus 320 - 45 units;
• Airbus 321 - 59 units;
• Airbus 330 - 57 units;
• Boeing 737 - 21 units;
• Boeing 747 - 3 units;
• Boeing 777 - 4 units;
• Boeing 787 - 8 units.

Air China has three business jets at its disposal: Gulfstream (2 units) and Bombardier Learjet 45 (1 unit). The average age of the aircraft is 6 to 7 years.

In the business class cabin

Base airport

The airline's main hub is Beijing International Airport. It is a key facility in the country's civil aviation as a whole and the base airport for Air China. The company serves more than 120 destinations. The airport terminal is located within the city, 20 km from the center. The complex is formed by three terminals and three runways. About 1,100 flights are served daily.

Types of tariffs

The airline's rules provide for three types of fares:

• first class - maximum comfort during the flight and terminal service. Luxurious conditions, varied menu, additional services;
• business class - increased level of comfort, wide range of services, access to a large selection of food and drinks, accelerated check-in;
• economy class - basic services, baggage restrictions, inflexible conditions for return and exchange of tickets.

In the first class cabin

Flight Destinations

The airline's route network covers the following destinations:

• China;
• Asia;
• Near East;
• Western Europe;
• North and South America.

Most flights operate from the base airport. There are direct flights from Beijing to Moscow (Sheremetyevo), Omsk (Koltsovo), St. Petersburg (Pulkovo). Air China is gradually expanding its international presence.

bonus program

Passengers on Air China flights have the opportunity to become members of the PhoenixMiles Club. The program is designed for regular users and allows you to earn points (miles) for each flight taken. Accumulated points are exchanged for tickets or services from the airline. The number of points corresponds to how many miles the plane travels during the flight. In addition to the airline’s own flights, the program also includes partner routes: Dilian Airlines, Shenzhen Airlines, Tibet Airlines and others.

Phoenix Miles club logo

Promotions and discounts

China's largest airline, Air China, performs an important function in the development of passenger transportation. Domestic and international flights connecting China with all continents are regularly served.

6 advantages of Tutu.ru:

• An accessible and understandable website even for those who buy air tickets for the first time;
• The site contains all offers from 320 leading airlines;
• Airfare prices are reliable and up to date;
• Our contact center always answers any questions about the purchase;
• We will help you return or exchange tickets issued at refundable rates;
• We have accumulated extensive experience in working with air tickets since 2007.

Did you know:

How to buy a plane ticket without leaving home?

Indicate the route, travel date and number of passengers in the required fields. The system will select the option from the hundreds of airlines.

From the list, select the flight that suits you.

Enter your personal information - it is required to issue tickets. Tutu.ru transmits them only via a secure channel.

Pay for tickets with a bank card.

What does an e-ticket look like and where can I get it?

After paying on the website, a new entry will appear in the airline’s database - this is your electronic ticket.

Now all information about the flight will be stored by the carrier airline.

Modern air tickets are not issued in paper form.

You can see, print and take with you to the airport not the ticket itself, but the itinerary receipt. It contains your e-ticket number and all the information about your flight.

Tutu.ru sends an itinerary receipt by email. We recommend to print it and take it with you to the airport.

It can be useful at passport control abroad, although you will only need your passport to board the plane.

How to return an e-ticket?

Ticket refund rules are determined by the airline. Typically, the cheaper the ticket, the less money you can get back.

To return the ticket as soon as possible contact with the operator.

To do this, you need to respond to the letter that you will receive after ordering tickets on the Tutu.ru website.

Please indicate “Ticket Return” in the subject line and briefly describe your situation. Our specialists will contact you.

The letter you receive after ordering will contain contacts of the partner agency through which the ticket was issued. You can contact him directly.

Air China is the national airline of China, founded in 1988. Air China is the only airline that displays the country's national flag on its aircraft.

The base airport is Beijing Capital International Airport in Beijing. In Moscow, Air China is based at the international airport (Terminal F).

International IATA code: C.A.. ICAO code: CCA.

Air China is a member of the alliance.

Aircraft fleet

Air China's fleet consists of Boeing 737-300/700/800, Boeing 747-400, Boeing 747-400 Combi, Boeing757-200, Boeing 767-300, Boeing 767-300 ER, Boeing 777-200, Boeing 777- 200 (2 cabins) Airbus A319, Airbus A321, Airbus A320, Airbus A330-200 (283), Airbus A330-200 (251) and Airbus A340-300.

Airbus A330 // www.airliners.net

Boeing 747 // www.airliners.net

Boeing 757 // www.airliners.net

Route network

Regular flights from Moscow to Beijing are operated daily on a Boeing 737 in a configuration of 12 first class seats, 44 business class seats and 244 economy class seats. On Wednesdays, Fridays and Sundays, additional flights on Boeing 767 in business and economy classes have been introduced.

Carry-on baggage rules

Rules for carrying hand luggage in the cabin of Air China aircraft:

• On all international flights, First and Business Class passengers are allowed two bags, each weighing no more than 8kg. Economy class passengers may carry one bag weighing no more than 5 kg.
• On all domestic flights in China, first class passengers are allowed two bags, each weighing no more than 5 kg. Business and economy class passengers may carry one bag weighing no more than 5 kg.
• The size of hand luggage must not exceed the maximum dimensions allowed: 55x40x20 cm.

Baggage rules

Free baggage allowance depends on the flight direction and class of service. There are two baggage allowance systems: weight concept and piece concept.

On all international flights, the weight of each bag of checked baggage must not exceed 32 kg. On all domestic flights, the weight of each bag of checked baggage must not exceed 45 kg.

Each bag of checked baggage must not exceed the maximum dimensions allowed: 100x60x40 cm. Baggage that does not meet the size and weight rules will be carried as cargo baggage.

The minimum permissible weight of each bag of checked baggage must not be less than 2 kg. The minimum dimensions of each bag of checked baggage must not be less than 30x20x10 cm.

Baggage allowance by weight

Adults and children over 2 years of age:

• 20 kg – economy class;
• 30 kg – business class;
• 40 kg – first class.

Children under 2 years of age without a separate seat are entitled to carry 10 kg of luggage.

Baggage allowance by number of pieces

Valid on transatlantic flights between China and the US/Canada.

Classes of service and cabin layout

Air China offers passengers three classes of service: economy, business class and first class.

First grade

First class seats have three types of positions: standard, working and resting positions. Adjustable headrest, AC power outlet (110V), personal lighting, folding work table, personal monitor, remote control.

Adjustable headrest // www.flyairchina.ru

Interactive mode // www.flyairchina.ru

Manual interactive mode // www.flyairchina.ru

Rest position // www.flyairchina.ru

AIR CHINA ranks second among Chinese airlines and at the same time is the only one that is allowed to use the national flag as a symbol. In addition, it is this company that provides aviation services to the President of the People's Republic of China and government officials from both China and other countries arriving on business visits to China. This fact undoubtedly speaks to the special status of the airline as a state air carrier.

The AIR CHINA company dates back to 1988. It appeared as a result of the division of all civil aviation in the state into independent airlines. Already in the first year of operation, the company's profit exceeded $100 million. In 1994, the policy of abolishing state regulation made it possible to attract foreign investment in the development of the company, as a result of which the cash flow exceeded $1 billion.

Over the next years, the company absorbed several smaller airlines, thereby increasing its fleet and significantly expanding its flight geography.

In 2007, AIR CHINA became part of the largest airline alliance.

The main base of AIR CHINA in China is located in Beijing, and in Moscow this place is Sheremetyevo Airport.

The airline's fleet is quite diverse and consists of several aircraft models. These are Boeing 777, Boeing 747, Airbus A340, and many others. Each aircraft is equipped with a modern security system.

For many years now, China has been a favorite destination for tourists from all over the world. Cities such as Beijing, Guangzhou and Shanghai are among the most popular destinations. It is in these cities, as well as in the surrounding provinces, that tourists can enjoy the most beautiful places in the country and get acquainted with its attractions. AIR CHINA will provide everyone with this opportunity at affordable prices.

The high level of service on board the airline's aircraft will only enhance your vacation. On the company's official website you can take a virtual tour of the cabin of any aircraft and know in advance exactly what you are paying money for.

Like most other airlines, AIR CHINA invites its regular customers to take part in the Phoenix Miles loyalty program, where everyone can, having accumulated the appropriate number of bonuses, exchange them for a ticket or a favorite service.

Basic data of AIR CHINA:

• Airline country: China.
• National Aviation Company of China, network of routes abroad and domestically.
• Year of AK appearance: 1988.

Airline codes:

• IATA airline code: CA.
• ICAO airline code: CCA.

The airline is a member of the alliance: Star Alliance.

Air China. Official website: www.airchina.com.cn.

Contact details:

• The airline's main airports are Chengdu Shuangliu, Beijing Capital, Shanghai Pudong.
• The airline's postal address is: China, 100621, Beijing, Capital International Airport.
• The airline's landline phone number is +86108448888.
• Airline fax: +861061462888.
• Airline email address: [email protected].
• Postal address of the Russian representative office of the airline: st. Novoslobodskaya, 4/11, 2nd floor, Moscow. 127055, Russia.
• Landline phone number of the Russian representative office of the airline: +74952923387, +74952925440.
• Fax office in Russia: +74952925136.
• Domestic airline flights: Baotou, Bangda, Wenzhou, Wanxian, Guangzhou, Golmud, Guiyang, Guilin, Dalian, Dayong, Yibin, Datong, Kunming, Yinchuan, Linyi, Lanzhou, Luhsi, Linjiang, Lhasa, Luzhou, Nanjing, Mianyang, Nantong, Nanning, Ningguo, Nanchang, Penghuadao, Beijing, Xi'an, Sanya, Xiamen, Xichang, Xianfan, Xianning, Tongliao, Taiyuan, Urumqi, Tianjin, Fuzhou, Wuhan, Hailar, Haikou, Harbin, Hangzhou, Hefei, Hohhot, Jinan, Ji'an, Changzhou, Qingdao, Changsha, Changchun, Chongqing, Zhengzhou, Shanghai, Chengdu, Shilinhot, Shantou, Shenzhen, Shenyang, Yuncheng, Yunjinghong, Yanji, Yantai.
• Airlines flights to CIS countries: Ekaterinburg, Moscow
• International flights of the airline: Vancouver, Bangkok, Vienna, Washington, Jakarta, Hong Kong, Dubai, Doha, Copenhagen, Karachi, Kuwait, Los Angeles, Kuala Lumpur, London, Melbourne, Macau, Munich, Milan, New York, Nagoya, Osaka, Nuremberg, Busan, Paris, San Francisco, Rome, Seoul, Sendai, Singapore, Sydney, Stockholm, Istanbul, Daegu, Tokyo, Frankfurt, Ulaanbaatar, Helsinki, Fukuoka, Chicago, Hiroshima, Yangon.
• The airline owns the following types of aircraft: