S7 Airlines Siberia Airlines. S7 Airlines Siberia Instructions on how to check in for an S7 Airlines flight

We have systematized reviews about S7 airline (formerly Siberia) - negative and positive, and also told a little about the history of the company and its aircraft fleet.

S7 Airlines (Siberia) is one of the five largest air carriers in Russia. Based in Moscow (Domodedovo) and Novosibirsk (Tolmachevo), additional hubs are formed at the airports of Khabarovsk, Irkutsk, Vladivostok. According to reviews of S7 airline, the flights are at the highest level - but more on that later.

History of S7 airline (Siberia)

The S7 company traces its history back to 1957, when it carried out its first flight Novosibirsk - Moscow. In 1992, created on the basis of the Tolmachevsky air squad, the airline officially began its operations under the Siberia brand. In 2001, it became a member of the International Air Transport Association IATA. In 2002, Vnukovo Airlines and the Armenian carrier Armavia joined the ranks of Sibir, and in 2004 the company acquired a controlling stake in the Chelyabinsk enterprise.

In 2006, Siberia was rebranded and the S7 Group was created on its basis, which later included the Globus subsidiary. In 2007, the renewed S7 Airlines company successfully confirmed its status by passing an audit for compliance with international flight safety standards. Since November 2010, it has become a member of the international air carrier alliance Oneworld.

Air fleet and route network

In 2008, S7 management completely abandoned the idea of ​​operating Soviet aircraft; now the airline owns one of the youngest fleets of aircraft: 58 units, the average age of which is about 10 years. Among them are Airbus A310, A319, A320, A321 and Boeing 767-300, while Globus has a Boeing 737-800.

The route network of the carrier S7 (Siberia) covers 83 destinations, half of them domestic, the rest to the CIS countries, Europe and the Middle East (26 countries around the world). The airline successfully cooperates with other airlines under the terms of a code-share agreement.

Positive reviews about S7 airline

Analyzing reviews of S7 airline (Siberia), we can cite the following advantages that were noted by people who used the services of this largest air carrier:

  1. Polite service staff and highly qualified pilots.
  2. High level of comfort: the cabins are clean and tidy, the temperature on board is satisfactory, the air conditioning works during the stay, blankets are provided if necessary.
  3. Passengers noted the high punctuality of the carrier; according to reviews for the current year, there was a small number of complaints related to the transfer or delays of flights.
  4. Tourists noted the convenience of online registration, where you can choose a more convenient place for a fee. This service was recommended in their reviews by people with tall stature and non-standard build.
  5. Vegetarians were pleased to note the appearance of a special vegetarian menu for customers.

(Photo © Hot Air / flickr.com / Licensed under CC BY 2.0)

Negative reviews about S7 airline

Despite the fact that most of the reviews about the air carrier S7 (Siberia) are positive, passengers also noted shortcomings in service:

  1. The vast majority of complaints concern the food that is offered during the flight. Some tourists consider this service unsatisfactory, based on the high cost of tickets, while others are dissatisfied with the quality and quantity of food.
  2. In the reviews there are complaints related to the transportation of luggage. There were cases of loss, deformation, and even damage to property. As people write, all attempts to demand compensation for damage have failed.
  3. There are complaints from late passengers: people would like a name invitation because they were late after checking in for the flight.
  4. Passengers also noted the flight attendants’ weak control over compliance with the rules - this applies to the drinking of alcoholic beverages by other passengers during the flight and the boarding of drunk passengers.
  5. The announced “flying envelopes” service caused criticism: the high cost of the service does not correspond to the service; some clients had to wait in line for several hours to process the parcel.
  6. In terms of service, the company's website has caused minor complaints - there are complaints about the inability to make payments online.

Opinions are divided regarding the company's pricing policy: one part of clients considers S7 prices to be overpriced, the other part claims that the ticket price fully corresponds to the quality of the services provided. To summarize, it can be noted that, against the backdrop of all the above-mentioned shortcomings, the impeccable service of flight attendants and the high level of professionalism of the pilots of S7 Airlines (Siberia) have earned the highest praise in passenger reviews, which means that flying with this company is convenient and safe.

If you have ever flown with S7 airlines, you can leave your comment about the quality of the flight and service in the form below.

Introductory image source: © Pieter v Marion / flickr.com / Licensed under CC BY-NC 2.0.

S7 Airlines is one of the largest carriers among Russian companies. According to statistics, it is among the TOP-50 aviation companies in the world. In 1957, the company began operating civil flights from an airfield intended for military aviation, which is located in Novosibirsk. The airfield is part of the Tolmachevsky United Aviation Detachment.

Siberia Airlines was created in 2005 and operates flights to Russia and abroad under the S7 Airlines brand. It has 3 large transport air hubs in Moscow (Domodedovo Airport), Novosibirsk (Tolmachevo Airport) and Irkutsk. The aviation company operates flights to Asian countries, the Middle East, Europe, and South Asia.

Siberia Airlines has only positive reviews on its website, left by passengers. There are many positive statements about the company's work. The air carrier is improving its service and constantly creating innovations that can influence the company’s future activities. In most cases, customer service plays a decisive role in choosing an airline. It is for this reason that the carrier is constantly improving its passenger service. And thanks to its policy, it wins in the market against other large firms.

Il-86 of Siberia Airlines, 2007

Airline development

2006 was a difficult period for the carrier, as several divisions were created on the basis of the company, including the S7 Group. Aircraft have changed color.

November, 2010. Globus and S7 join Oneworld, an aviation alliance. These changes helped to sell tickets using a special code on a par with major air carriers.

2011. The company's shares were put up for sale by the state. However, the auction was not held because a buyer was not found. The starting sale price was high: 2.9 billion rubles.

May, 2013. S7 Group won the competition to purchase shares of the Sibir carrier. 1 billion 133 million rubles were offered for the purchase of shares.

October, 2015. Owner V. Filev enters into an agreement to purchase a 51% stake in Transaero. However, he soon abandons the deal.

2016 Introduction of new sales technology New Distribution Capability. It influenced the convenient and fast sale of tickets. In March, tickets using the latest S7 Airlines NDC standard appeared. This protocol is already used by 20 major carriers in the world.

Sales office "S7 Ticket" and "S7 Tour" on Sukhbaatar Street in Irkutsk

Fleet history

Over the years, the airline operated different aircraft. Until 2008, the park contained the following aircraft: Tu-204, Tu-154, Il-86. After November 17 of the same year, the listed aircraft ceased to be operated.

Tu-204-100 of Siberia Airlines, 2003

In 2007, in May, the company entered into an agreement with the company Boeing for the purchase of 15 Boeing 787 aircraft. Thus, it becomes one of the first aviation companies in Russia to purchase such aircraft.

The airline purchased 4 Airbus aircraft in 2008. They were manufactured by CFM International and equipped with CFM56 engines. Then 25 more aircraft were purchased. Due to the crisis situation in the country, the contract was terminated in 2009. The Globus aviation company stopped operating the aircraft and decommissioned the vessels.

In 2016, on April 6, the head of the company, V. Obyedkov, signed an agreement with Airbus for the supply of 5 Airbus A320neo aircraft. In the same year, a contract was signed for the purchase of 9 more Boeing 737 MAX aircraft.

The newest aircraft have influenced the popularity of the air carrier. Thanks to modern ships, they began to bring a large flow of passengers to the company. The planes provided a safe and comfortable flight.

Flight safety has always been an important aspect in the work of the Sibir company. Many tourists prefer to fly with an air carrier, as it has modern ships and high-quality passenger service on its routes.

Boeing 737-800 S7 Airlines

The company now has a modern fleet of aircraft on the civil aviation market in Russia. Aircraft that operate flights have an average age of 6 years. S7 Airlines carries out transportation on aircraft of foreign manufacturers Boeing and Airbus.

The S7 airline fleet consists of 32 aircraft:

19 Airbus A319. They have a greatly shortened body, since two rows of seats are shortened. The model has a 2nd type cabin, designed for 128 seats: 120 in economy class and 8 in business class. The youngest aircraft is 9 years old, the oldest is 15.

Airbus A319-100 S7 Airlines

9 Airbus A320. The cabin has 2 classes: 8 business seats and 150 economy seats. The youngest aircraft is 0.5 years old, and the oldest is 9 years old.

2 Airbus A310 aircraft. The aircraft is a wide-body aircraft designed for long-distance flights. The cabin has 241 seats in economy class and 14 in business class. Not in use since 2010.

2 Boeing 767-300 long-haul aircraft. The aircraft has a cabin with 18 business class seats and 222 economy class seats. The age of the vessel is 17.5 years younger and 19 years older.

Airline check-in

Online check-in for an S7 airline flight begins 30 hours before the plane's departure, and ends 50 minutes before takeoff. There are also mobile services that will help you register using a mobile device. Using this service, you can check departure and arrival times, select a seat, and purchase a boarding pass for your flight. Using your phone, you can purchase a ticket for Aeroexpress.

If check-in takes place at Domodedovo Airport, it opens 2-3 hours before takeoff. At the airport, in Novosibirsk and other cities in Russia and abroad 3 hours before takeoff. And passenger registration for S7 aircraft ends 40 minutes before takeoff.

In Domodedovo, where registration for the carrier’s aircraft is carried out, the S7 zone can be immediately noticed. She has a distinct, vibrant style. If passengers do not have luggage, they will be able to use kiosks where they can complete the procedure themselves. In order to avoid misunderstandings, it is necessary to clarify how to register. S7 Airlines has an official website , where you can find information and check-in rules for your flight.

Instructions on how to check in for an S7 Airlines flight

To register, you must go to the airline's website. Then you need to select the “check-in for flight” section. Enter your last name and electronic ticket and reservation number in Latin letters. The data can be viewed on the ticket; it will be sent by the carrier company. You must select the passenger who is checking in by ticking the checkboxes.

The system itself will determine the passenger’s seat in the cabin. If you want to change the location, just use the “change” button. Only S7 Priority card holders can choose a seat for free. For other passengers, seat selection fees vary depending on the flight ticket fare. For example, if your economy rate is basic, then you need to pay 300 rubles for a seat.

Standards for payment and baggage transportation

For regular flights, Siberia Airlines offers free baggage allowance. Its weight should be up to 20 kg for economy class passengers and 30 kg for the business segment.

You can carry hand luggage on the plane, the weight of which does not exceed 7 kilograms (size 55cmx40cmx20cm). In business class there are 2 pieces of carry-on luggage. Additional baggage costs vary depending on the length of the flight. You can pay the cost on the website or during baggage check-in.

Transportation of animals on Sibir company aircraft

It is possible to transport animals in the luggage compartment: cats, dogs, birds. For transportation of other animals, special registration is provided. The company provides a paid flight, the price will depend on the size and weight of the pet. To arrange transportation, you need to go to the company's air ticket sales office.

The animal will need a veterinary certificate, a passport, and a carrier. If you plan to fly an animal, then 48 hours before the flight you need to call the company and leave a request for its transportation.

A pet can be taken into the cabin of an aircraft, provided that its weight with carrying will not exceed 10 kg, and the dimensions of the bag will not be more than 115 centimeters on three sides, and the height will not be higher than 20 centimeters. You also need to go through veterinary control at the airport.

Damage or loss of luggage

If your luggage turns out to be damaged after receipt, or not all items are present in it, then you need to contact S7 Airlines with a report. In a situation where you could not find your luggage on the belt, you need to draw up documents, and the company will deliver your luggage later. The air carrier's extensive experience made it possible to completely eliminate the possibility of such troubles. Over the years of continuous work, the provision of services is carried out clearly without errors or troubles for passengers. You can always pick up your luggage on time.

Flight geography

Since June 2016, C7 Airlines has significantly increased flights to different cities. This decision was dictated by the termination of the AirBerlin flight program between our country and Germany.

Flights are operated from Moscow to the most popular cities for tourists: Frankfurt, Munich, Berlin, Dusseldorf. The director of the airline, Veretennikov I., notes that they also operate flights to small cities. These flights are transit, they are operated jointly with the carrier AirBerlin. Transfers are provided in Cologne, Munich, Dusseldorf, Stuttgart, Frankfurt am Main, Dresden, Nuremberg, Hamburg, Berlin, Saarbrücken.

The Russian airline cooperates with AirBerlin. The code-sharing agreement allows the carrier to operate flights to 8 cities in Germany, which are not very popular among tourists.

In 2016, AirBerlin sharply reduced flights between Russia and Germany. This decision is understandable, since over several years the demand for air tickets in this direction has decreased. The Siberia carrier is trusted in our country and other countries of the world. With a large fleet of Airbus and Boeing aircraft and excellent in-flight service, it is a popular destination among tourists.

Every year the carrier operates flights transporting over 10 million people and has a high security system. S7 Airlines is a leader among other air carriers in our country. In 2015, the transportation of passengers amounted to 10.6 million people who used the services of Siberia Airlines.

S7 Airlines destinations
Red color - Russia,
Blue color - destination countries

The carrier provides passengers with the opportunity to participate in a program that gives bonuses for flight miles. It is also possible to receive an additional package of services from international carriers.

The company has cooperation with 30 foreign and Russian air carriers. And therefore, when purchasing a ticket for a flight, you spend part of the flight on a Siberia Airlines flight, and the rest of the flight on a partner company’s flight.

The carrier has only new ships for flights. Aircraft have a service life of 8 years. The fleet contains only foreign aircraft, as they save on fuel and maintenance. The fleet consists of 66 Airbus and Boeing aircraft.

The air carrier has a route network that covers different regions of our country. Airplanes operate regular flights to Asia, Europe, and CIS countries.

You can look up the phone number of S7 Airlines on the company’s website, as well as register and check the departure time of your plane. Even on the website it is possible to choose a seat in the aircraft cabin, which is very convenient for passengers.

Tolmachevsky air squad - the origins of S7 Airlines

The modern airline S7 Airlines grew out of one of the flight squads of civil aviation of the USSR. In 1957, on the basis of a former military airfield near Novosibirsk, transformed into the Tolmachevo civil airport, the Tolmachevo United Air Squadron was formed. The first aircraft of the new enterprise were Tu-104 jets, which launched regular flights from Novosibirsk to Moscow. In the 1960-1980s. The air squad was based at Tolmachevo airport and carried out tasks to develop air transportation throughout the country from the largest city in Siberia.

Siberia Airlines in the 1990s and early 2000s

In 1992, the Tolmachevsky air squadron was transformed into the state airline Sibir. In 1994, the new carrier was privatized and began independent development. The airline began to gain weight not only due to its own growth, but also through the absorption of smaller aviation enterprises in neighboring regions - Barnaul, Tomsk, Kemerovo, Novokuznetsk. In 2001, Siberia Airlines absorbed the large Moscow company Vnukovo Airlines. The merger of two leading carriers allowed Sibir Airlines to obtain a wide network of routes from Moscow and become the second largest airline in Russia. And in terms of the volume of domestic Russian transportation, the company has become the leading company in the country.

In 2001, Sibir became a full member of the International Air Transport Association IATA (IATA - International Air Transport Association). Integration into the global airline industry helped the future S7 Airlines become an innovator in air transportation in the country. In the 2000s. Siberia Airlines uncontrollably expanded its flight geography, updated its fleet and introduced new technologies. For example, in 2005, the airline was the first in Russia to open the sale of tickets for its flights via the Internet, and in 2008 it completely decommissioned all obsolete aircraft.

Rebranding of S7 Airlines

Siberia Airlines acquired its modern appearance in 2006, when rebranding was carried out. The company stood out from the general background with the new bright green coloring of its aircraft, and the phrase “S7 Airlines” became the airline’s trademark. The renewed company, together with its subsidiary carrier - subsidiary airlines, became part of the newly formed S7 Group.

Another significant event was the entry of S7 Airlines into the global aviation alliance. This event took place in 2010. At the moment, only 2 Russian airlines are members of global alliances (besides S7 Airlines, this is the country's largest airline). Joining the Oneworld alliance has adjusted the company's development strategy, which is now aimed not only at its own development, but also at the overall development of the alliance's global route network.

S7 Airlines today

Today, S7 Airlines continues to be one of the leaders in air transportation in Russia. The company continues to actively implement modern technologies, but the emphasis in development has shifted from the desire for active growth to the course of improving the quality and efficiency of the services provided.

S7 Airlines (legal name - Siberia Airlines OJSC) is the third largest Russian airline. Based at Novosibirsk Tolmachevo airport, forming regional hubs in Irkutsk and Domodedovo. Part of the S7 Group of Companies (“S7 Group”); member of the global aviation alliance “oneworld”.

Story

2017: Roscosmos and S7 will build an orbital spaceport

In 2017, the group's airlines carried more than 14.2 million passengers.

2006-2010

  • S7 Airlines operated 10 Boeing 737-500 in 2005-2008
  • The turning point year for Sibir was 2006: on its basis and structural divisions the S7 Group group of companies was created. In connection with this event, in March the airline surprised not only passengers, but also colleagues and competitors with rebranding and bold colors of aircraft. The modest white fuselages and blue-blue tails of the company's aircraft became bright green with the red and white logo of an almost new carrier - S7 Airlines.
  • On November 15, 2010, S7 Airlines became a full member of the Oneworld international air carrier alliance.

1957-2005

  • In 1957, the first civilian flight on the route Novosibirsk - Moscow was made from a military airfield in the Novosibirsk region (the future Tolmachevo airport) on a Tu-104 aircraft. This event is considered the birth of the Tolmachevsky united air squad.
  • 35 years later - in 1992 - the state airline Siberia was formed on the basis of the Tolmachevsky united aviation squadron. In 1994 the company was privatized. At the same time, Sibir received an international IATA code.
  • In 2001, Siberia Airlines became a full member of the International Air Transport Association IATA. At the same time, the company bought Vnukovo Airlines and became the second largest airline in Russia and the first in terms of traffic volume on domestic routes. A year later, Sibir began to operate 60% of its flights from Domodedovo Airport, moving its central office from Novosibirsk to Moscow. In the same year, Sibir absorbed the Armenian Armavia, and in the summer of 2004 acquired a controlling stake in the Chelyabinsk airline.
  • In 2005, Sibir was the first among Russian airlines to introduce the sale of air tickets for its flights via the Internet.

Attempts at privatization

The state stake in Sibir (25.5%) was repeatedly put up for sale in 2006 and 2007. Negotiations for the sale have been ongoing since 2001, but no buyers have been found. At the end of 2009, representatives of the country's main air carrier, Aeroflot, mentioned the possibility of acquiring a state stake in Sibir, but this did not result in concrete action. In 2011, the state again put its stake up for auction three times, but all of them did not take place due to the lack of applicants for the purchase. Experts explained the failures in the privatization of the package by the fact that it is not interesting for portfolio investors due to the high starting price (1.8 - 2.9 billion rubles), and for strategic investors - because of the size of the package, which does not give the right to real influence on the management of the airline .

Fleet

The company's air fleet consists of 43 long-haul and medium-haul aircraft (as of February 8, 2012).

Fleet history

During different years of its history, S7 Airlines operated various types of aircraft. Until the end of 2008, the airline's fleet included such airliners as Il-86, Tu-154 and Tu-204. In 2004, S7 Airlines began implementing a plan to renew its air fleet. On November 17, 2008, the operation of Soviet aircraft in the company was completely stopped.

On May 29, 2007, the airline signed a contract with Boeing for the purchase of 15 Boeing-787 airliners and an option for another 10 such aircraft, thus becoming the first customer of these aircraft among Russian airlines. The delivery date for the first aircraft is 2014; The catalog value of 15 airliners is $2.4 billion. However, at the end of January 2009, due to the economic crisis and the difficult financial situation of the airline, this contract was terminated.

Since April 2008, S7 Airlines began operating flights on the new Airbus A320 aircraft. Under an operating leasing agreement concluded with ILFC, in 2008 S7 Airlines received 4 aircraft of this type. All of them are equipped with CFM56 engines manufactured by CFM International. In 2009, deliveries of another 25 aircraft began.

Some regular domestic flights are operated on Boeing 737-800 and Boeing 737-400 aircraft by the subsidiary charter airline Globus.

Activity

The company has an extensive network of routes with transfer hubs in Moscow (Domodedovo), Novosibirsk (Tolmachevo, base airport) and Irkutsk.

At the end of 2006, Siberia Airlines took third place in terms of the number of passengers carried on charter flights (950 thousand passengers), behind Atlant-Soyuz (1.14 million passengers) and VIM-Avia (980 thousand passengers). Charter flights account for 19% of Sibir Airlines passenger traffic. In 2008, the majority of charter flights were transferred to the Globus subsidiary.

In 2007, S7 Airlines aircraft operated more than 47.5 thousand flights, carrying 5,698.1 thousand passengers. The increase in the number of passengers transported on domestic routes was 22%, and on international routes - 8%. Passenger turnover in 2007 exceeded 13.9 billion passenger kilometers. In 2007, more than 33.3 thousand tons of cargo and mail were transported. Freight turnover in 2007 amounted to more than 1.3 billion ton-kilometers.

The number of passengers transported in 2008 was 5,892,548 people, 51,422 flights were operated.

Mergers and acquisitions

In 2002, Siberia Airlines gained control of Vnukovo Airlines OJSC, as a result of which it expanded its network of routes from Moscow.

Also in 2002, Siberia Airlines bought a controlling stake in Armavia Airlines. In 2005, Armavia was sold.

In 2008, an offer was sent to the Austrian State Property Management Agency (OeIAG) to purchase 43% of Austrian Airlines. If the deal were to be concluded, the Russian airline would receive an additional 3 million passengers per year at Vienna Airport. However, the deal for S7 fell through due to the fact that the company did not submit the documents on time. As a result, Austrian Airlines was acquired by Lufthansa.

Route network

S7 Airlines, together with its subsidiary carriers, forms an extensive route network, which includes 83 destinations (41 domestic) to 26 countries.

Awards

S7 Airlines has repeatedly become a laureate of various competitions, exhibitions and awards.

In 2001, the airline's general director, Vladislav Filev, was recognized as the best manager of the year in Russian air transport.

At the international tourism fair MITT-2002 in Moscow, Sibir was recognized as the best airline in Russia.

In 2003, S7 Airlines was the first Russian airline to win the Flight International Aerospace Awards from the British magazine Flight International in the Corporate Strategy category.

In February 2004, she received an award from the American magazine Air Transport World magazine in the Market Leaders category. In 2007, the airline became the winner of the annual national award “People's Brand / Brand No. 1 in Russia.”

Company `s logo

S7 Airlines (Siberia Airlines OJSC) is now one of the leading and dynamically developing Russian air carriers with the base city of Novosibirsk. It is part of the S7 Group and the world's third largest aviation alliance, Oneworld. The company has two hub international airports in the city and in "" (Moscow).

Main directions

The company operates regular flights both on domestic routes and to Europe, the Middle East and the Asia-Pacific region:

Domestic flights:

Astrakhan, Anapa, Bratsk, Barnaul, Ulan-Ude, Vladivostok, Vladikavkaz, Kazan, Ekaterinburg, Irkutsk, Magnitogorsk, Kemerovo, Magadan, Krasnodar, Kurgan, Mineralnye Vody, Makhachkala, Moscow, Nizhnevartovsk, Norilsk, Nadym, Nizhny Novgorod, Samara, Sochi, Novy Urengoy, Perm, Chita, Ufa, Tomsk, Khabarovsk, Yakutsk, Petropavlovsk-Kamchatsky, Yuzhno-Sakhalinsk, Chelyabinsk, St. Petersburg, Omsk, Rostov-on-Don;

International flights:

Antalya, Ashgabat, Bangkok, Baku, Burgas, Varna, Dubai, Hong Kong, Gyumri, Hanover, Dusseldorf, Dushanbe, Dublin, Yerevan, Kiev, Munich, Chisinau, Innsbruck, Osh, Semipalatinsk, Podgorica, Pavlodar, Sanya, Beijing, Tashkent, Urgench, Tel Aviv, Khujand, Istanbul, Tenerife, Tokyo, Tbilisi, Shenyang, Urumqi, Frankfurt am Main, Utapao, Tivat, Seoul.

Air Park

The S7 Airlines company has one of the most advanced fleets of aircraft in Russia and has about 60 aircraft, including Airbus A319-100, Airbus A320-100, Airbus A321-100, Boeng 737-400, Boeng 737-800 ,Boeng 767-300ER.

C7 partners

The company is a party to a special commercial agreement with 25 airlines around the world. This allows it to conduct joint commercial operation of flights and provides passengers with significant advantages and convenience when using complex flights with several landings on flights of partner companies.
"S7 Airlines" has a subsidiary company "", to which the majority of charter flights are transferred.

Services sector

The air carrier is committed to providing modern and varied services to serve passengers, based on international standards. “S7 Airlines” was the first in Russia to introduce online ordering and purchase of air tickets. The company's special services include:
— Internet service:

This is a modern, fast and convenient service, also available from mobile phones. The company's website allows you to search for the necessary tickets, both for the required date and for the time period closest to it, evaluate the price range of the offered options, book or buy the desired ticket. You can complete pre-flight registration on the website;

— passenger transfer services at the point of arrival:

This service allows you to order a transfer to the desired location in an unfamiliar city at the destination airport. The service has a fixed price;

— “flying packages”;

service for the delivery of envelopes (packages) to the desired city or country, without the participation of the customer when concluding an agreement;

— “S7-priority” programs;

For passengers who frequently use the company's services, there is a program for recording “flown” miles. As a result, the passenger accumulates bonuses for discounts that apply to future purchases of air tickets.

Awards and safety

Since 2001, S7 Airlines has won various diplomas at airline exhibitions and competitions. The last, very significant award was the victory in the category “Service on the ground and in the sky (Russian airline)” awarded in 2014.
For more than 10 years, the company has been a member of the International Air Transport Association, and since 2007, after passing an audit, it has officially complied with international flight safety standards.

Online services

Purchasing a ticket on the website

You can purchase a ticket on the official website of Siberia Airlines on the page travelwith.s7.ru. You will need minimal information about the flight:

  • place of departure and arrival
  • desired date
  • number of passengers

Optionally, you can choose a direct flight or make a composite route (with transfers at certain airports).

The Economy Basic fare does not include luggage. Hand luggage only, weighing no more than 10 kg. The ticket cannot be returned either.

On the next page, the service will offer all flights that meet your request. Select a class (economy, business) and move on.

In the next step, the service will offer you to book a hotel and rent a car. If this is not necessary, proceed to the next step.

Enter the personal data of passengers: full name, date of birth, identity document (passport, international passport). Enter your contact information to get in touch. On the same page you must pay the final amount using Visa and MasterCard cards.

Online check-in

Available at the link - webcheckin.s7.ru.

On the page, enter the passenger's last name (in Latin letters), also indicate the reservation number or ticket number.

Select a seat on the plane and click save. Download your boarding pass and print it (you can do this either at home or at the airport).

Online check-in starts 30 hours before and ends 50 minutes before departure.

Contact Information

  • Official website of S7 Airlines: s7.ru
  • Telephone: :+78002000007.
  • Fax machine: +74953630580.
  • Email: callcenter @s7.ru.
  • Address: OJSC Siberia Airlines, Ob-4, Novosibirsk region, Russia, 633104.