Dialogue in English on the topic at the airport. English at the airport - must know phrases for beginners. Boarding gate announcements
Anyone who has been at the airport at least once knows how difficult it can be to navigate, especially in a hurry, and how difficult it is sometimes to find the right exit or platform. Especially if there is no time, you need to act in an orderly and error-free manner. If in your home country the issue can be resolved by contacting an airport employee, then in a foreign country things can be more difficult. If your English is below the initial level and it is difficult to conduct a dialogue in English at the airport, then you will have a very, very difficult task.
English at the airport is an international language, it is spoken at every airport in the world. Having learned the necessary phrases in English, you can easily explain your problem or find a gate at any airport. Today we will look at the topic of conversational dialogues at the airport, in which we will reveal the main situations that take place before, after, and during the flight. After studying this topic, you will feel much more confident at a foreign airport!
The first phrase you need to know in English is to book ticket, which means "order a ticket." This can be done online, by phone or directly at the checkout. If you do this at the checkout, you cannot do without communicating with the operator. This will require additional knowledge, that is, you will need to learn more colloquial phrases. Remember that when ordering a ticket at the ticket office, you must first clarify some details about the flight:
- Are there any empty seats at the window (window seats)
- Are there intermediate landings
- Is it possible to use a coupon discount, if it exists (discount)
Consider the basic English phrases you need to know in order to start a conversation correctly:
- When to book a plane ticket
- I need to register a ticket for a Moscow flight
- To order a ticket to Moscow.
English translation:
- I'd like to make an airline reservation.
- I'd like to make a reservation on the Moscow flight.
- I'd like to book a seat to Moscow.
Consider questions of the clarifying type with translation, which will be useful to everyone for a conversation at any airport:
- When is the landing?
- When does boarding start?
- Where do I check in?
English translation:
- When is boarding time?
- When does boarding begin?
- Where do I check in?
The following table shows the questions that are related to flight and can be used on an aircraft:
Such phrases can be asked to flight attendants. English for flight attendants is, one might say, English for passengers. During the dialogue, you need to understand what they are saying to you and give the correct answer. Having learned the above phrases, you can easily communicate and clarify the nuances that interest you.
Airport Dialogue in English: Essential Phrases to Make Your Flight Easier
There are certain phrases that relate to a comfortable flight, for example, many passengers want to get a ticket at the window. For this you need to say I'd like a window seat, please... If, on the other hand, you prefer an aisle seat, say I'd like an aisle seat, please.
And of course, you need to know twice two questions that relate to the cost of tickets. If you want to ask for discounts, please tell Is there any discount? If you are traveling with children, remember that child tickets are cheaper than adult tickets. This also needs to be clarified. To do this, ask How much is a child's ticket?
Important! Not always a child ticket is minus 50% of the cost of an adult ticket. Each airline dictates its own terms. If you want to know all the nuances of the price in advance, visit the airline's website. Better yet, contact an employee. With the money saved, you can buy gifts for loved ones in duty free.
When these phrases are learned, move on to the rest. Remember that conversations are two-way communication. You speak, the interlocutor answers, or asks. You need to understand what they are asking or talking about. Dialogue in English at the airport is a common thing. You need to know the basic phrases by heart.
Consider a table where we point out the main questions that an employee will ask you:
English at the airport for booking, changing or canceling tickets
There are times when you need to cancel your booking or change your ticket. If you want to change your booking, please say I'd like to change my reservation... If you need to cancel your reservation, please say I'd like to cancel my reservation... If you want the other way around - confirm your booking, tell me I'm calling to confirm my reservation for tomorrow. It's on British Airlines flight 777.
Important! These are rough phrases. Flight names and flight numbers are just an example. You need to know your specific flight and its number. The sentences contain fictitious flights, for example. While filling out the papers, carefully monitor your flight number and departure time!
Remember that travel and flights can be unpredictable. It so happens that you go on a business trip for several weeks, but 2-3 days after arrival, your boss calls and asks you to return to work immediately. In this case, you need to urgently pack your bags and come back. To do this at the airport, the following phrases will come in handy:
- To ask when is the next / next flight to Moscow => When is the next flight to Moscow?
- To ask if a particular flight leaves on time (according to schedule) => Will this flight leave on time?
But this is so, say, exceptions to the rule. But, in any case, these phrases also need to be known. There are all sorts of situations.
Phrases that will become necessary at the time of arrival and check-in
The boarding pass is indicated by the terminal number ( terminal) where the passenger needs to arrive.
We offer words on the topic Airport in English:
- arrival on time => on-time;
- when the flight is delayed you will see => delayed;
- if the flight is canceled altogether, it will write => canceled.
And further. Memorize the word fragile, which translated into Russian means "fragile".
- Please mark this bag as “fragile” => Please mark this bag as “fragile”.
Fragile items include souvenirs, glassware, ceramics, etc. Such items are recommended to be wrapped in special paper or cellophane with pimples. But, in any case, there should be a mark. Otherwise, you risk not delivering gifts to their destination.
Such vocabulary is mandatory for learning not only for passengers, but also for flight attendants, terminal employees and all employees at the airport. If you know how to communicate and express your requirements, boarding and check-in will be simple, easy and no surprises.
For novice students, certain concepts can be tricky. Remember: dialogue at the airport in English is a competent approach on the way to correctly expressing your requirements.
Summing up
Conversations in English are required. English is spoken all over the world and is international at the airport. To check in correctly, fill out the necessary paperwork and check in your luggage, you need to know English phrases that are used exclusively at airports. Knowledge of spoken English is very good, but when the question concerns such specialized institutions as the airport, here you need to know the relevant phrases, and you need to learn them by heart and know them like two or two.
Airport vocabulary is as important a nuance as the correct filling of documents. In order not to delay yourself and others, it is extremely important to know how to talk in such a place. You need to know how to correctly translate ads in English in order to catch your flight and not confuse terminals.
By studying English words on the topic Airport, you, first of all, enrich yourself with knowledge, but most importantly, you learn to correctly state your requirements. There is no room for jokes, inaccuracies and misunderstandings at the airport. Here you need to speak clearly, correctly and concisely. Knowledge of specialized phrases will help in this as well as possible.
Good luck and new achievements in English!
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Air travel is by far the fastest way to travel long distances (Like you didn "t know).
Airplanes are used by all categories of people: tourists - for travel, businessmen - for business trips, ordinary people - for travel to relatives.
When it comes to flying to other countries, knowing certain phrases in English is a must. They will help you not to get confused at the airport and successfully get to your destination. So let’s started!
Buying a ticket
As you know, to buy a ticket at the airport, you need to contact the ticket office ( booking office). This is if you suddenly change your mind with your destination. But usually the purchase of a ticket takes place online. Most airlines have a service " book online»(Book online). Use the following phrases to talk to the cashier:
Can I book / have a ticket to St. Peretburg?
Can I book / buy a ticket to St. Petersburg?
Please, give me two business class tickets to Minsk.
Two business class tickets to Minsk, please.
I need a ticket for the 9:30 morning flight from Kiev to Moscow. Economy class, please.
I need a ticket for a 9:30 am flight from Kiev to Moscow. Economy class ticket
Do you have any discounts?
Do you have any discounts?
Is it a connecting flight or direct?
Interchange or direct flight?
What is allowed for hand luggage?
What can I take as carry-on baggage?
It doesn't matter how the tickets were purchased - online or at the box office - after purchasing them, you will need boarding pass(boarding pass), without which you can not escape check-in for the flight(check-in for the flight). Most airlines' websites allow you to print a ticket along with your ticket. And if this was not done, then correct English at the airport will come in handy more than ever. So, to get your ticket from the cashier, you need ticket(ticket), passport(passport) and the following phrases in English:
Please, give me a boarding pass.
Please give me your boarding pass.
When will the registration end?
When does registration end?
Where could I find the check-in desk?
Where can I find the registration desk?
What time does the boarding begin?
When will boarding start?
Controller for check-in desk(registration desk) has the right to ask clarifying questions of the following content:
Please, show me your boarding pass.
Please show your boarding pass.
Sorry, but you have to pay / arrange payment for every extra kilo.
Sorry, but you have to pay for every kilogram above the norm.
Is there any hand-luggage of your own?
Do you have any carry-on baggage?
Do you prefer an aisle seat or a window seat?
Do you prefer a chair by the aisle or by the window?
When buying a ticket, do not forget to clarify whether you need a return ticket. You may be asked the following question:
Would you like to make it return or one-way?
Do you need a return or one-way ticket?
Remember to keep your ear sharp and listen for airport alerts. Here's what you can hear:
Boarding will begin in approximately 5 minutes. We ask all families with young children to move to the front of the line.
Boarding will begin in approximately 5 minutes. We ask all families with small children to move to the front of the queue.
We’d like to invite all our passengers flying in business class to start boarding.
We invite all our Business Class passengers to start boarding.
All passengers arriving from New York can pick up their luggage from carousel 4.
All passengers arriving from New York can collect their baggage from Baggage Carousel # 4.
Ladies and gentlemen, this is an announcement that flight NZ245 has been delayed. Your new departure time is 2.25 p.m.
Ladies and gentlemen, we announce that flight NZ245 is delayed. The new departure time is 14.25.
All passengers flying to Istanbul are kindly requested to go to the departures lounge.
We invite all passengers flying to Istanbul to the lounge.
customs control
By registering, you fall into the hands of custom service(customs officials) who know both their job and English well. While communicating with them, you may hear one of the following sentences:
Please, open your suitcase for examination.
Please open your suitcase for inspection.
Count your bags, please.
Count your bags, please.
We "re sorry, but your carry on is too heavy. You will have to check it.
Unfortunately, your carry-on bag is too heavy. You will have to double-check it.
I'm sorry, but that is too big. Each container must not exceed (go over) 100ml.
Sorry, but this is too much. Each container should not exceed 100 ml.
Take your phone and other metallic things out of your pockets and put them on the tray, please.
Put your phone and other metal items out of your pockets and put them in the pallet, please.
Do you carry any money, jewelry or anything else for declaration with you?
Are you carrying any money, jewelry or anything to declare with you?
Do you carry any forbidden items with you like weapons, drugs or explosive matter?
Do you carry any prohibited substances or items such as weapons, drugs or explosives?
Landing
Now there is nothing left before the start of the flight! But you still need to get to your flight, and knowing "plane" alone is not enough. You need to register your luggage, navigate the complex layout of the airport and understand, in fact, where your terminal is. In the event that you are suddenly confused, try to contact the airport staff with the following questions:
Where can I find the luggage registration for flight 645 to St. Peterburg?
Where can I find checked-in baggage for flight 645 to St. Petersburg?
Where is the stand # 5 located?
Where is counter # 5 located?
Please, show me the way to Gate C.
Please show me the way to exit C?
Am I on the right way to Terminal D?
Am I on the right track to Terminal D?
Where can I find a porter?
Where can I find a porter?
Can you tell me where flight AZ672 to New York departs from, please?
- Yes, it leaves from gate A27.
Where does flight AZ672 to New York depart from?
- Yes, departures are from gate A27.
Could you tell me if a person from Albania needs a visa to travel to Italy?
Tell me if a person from Albania needs a visa to fly to Italy?
In the airplane
So, you're on board. Look around. Is everything familiar? Can you comment on everything in English? The following objects surround you inside the plane:
A very important part is the instruction manual. in case of emergency(in an emergency):
Please set your portable electronic devices, including any mobile phones, to flight mode.
Please put portable electronic devices, including any mobile phones, in airplane mode.
Don’t unfasten your seatbelts until you see this red sign.
Do not unfasten your seat belts until you see this red sign.
Your life jackets are located beneath your seats.
Your lifejackets are under your seats.
In case of emergency the oxygen mask is dropping out from here.
In an emergency, the oxygen mask will fall out of here.
Our emergency exits are located here, there and there.
Emergency exits are located here, there and there.
Arrival at the destination airport
Finally, the flight is over and your destination point is in front of you. You will be met again by customs officers who need to clarify some details of the trip. Our spoken English at the airport will help you deal with customs officials:
What’s the purpose / reason of your visit / traveling?
What is the purpose / reason for your visit / travel?
How much time do you plan to spend in our country?
How long are you planning to spend in our country?
What is the place of your stay during the trip?
Where will you stay during your trip?
Is there any foreign currency with you?
Do you have foreign currency?
Have you crossed the American border before?
Have you crossed the American border before?
Conclusion
The end of a trip always brings mixed feelings: the joy of returning home, pleasant memories of the trip itself, and a slight regret that everything was over quickly.
However, nostalgia can be overshadowed by unpleasant incidents associated with ignorance of basic words for communicating with foreigners.
If our Mini Airport Phrasebook doesn't meet all your needs, take the Specialized Traveler Course on our website. Then you will certainly not get lost at the airport and be able to find your way to flights.
Don't be afraid to travel and try new things! We got your back here;)
Big and friendly family EnglishDom
Hello dear readers! The first place in which you find yourself upon arrival in another country, most likely, will be the airport. And, regardless of which side of the world you go, you will always be understood if you communicate in English, as it is one of the international languages. This is why the Conversational English for Beginners course includes an audio lesson on airport communication.
In this lecture of the audio course "Conversational English for Beginners" you will learn how to write and pronounce useful phrases, words and questions for comfortable communication at the airport with the staff and reception. The airport staff will always give you the necessary information, register your arrival in the country and point out the right direction in which you should move on.
Listen carefully to each phrase, watch the intonation background of the pronunciation of each phrase and question. After all, each lesson of the "Conversational English for Beginners" audio course is dubbed by a native speaker. And you will have a chance to hear correct English speech and exemplary pronunciation, by the example of which you can train your own speech activity. /wp-content/uploads/2014/08/les-04.mp3
Having learned all these phrases, you will not have any problems communicating at any airport in the world.
Airport phrases in English
In addition to standard phrases of welcome and thanks, when talking with airport staff, you need to know a few more specific expressions. Typically, the terminal uses a few standard keywords and phrases, which you will become familiar with by reviewing the tables below.
Let's start with the most popular questions you or you will be asked upon arrival at the airport:
| Phrase in Russian | English translation |
| Where is passport control? | Where is passport control? |
| Where is the international departure area? | Where are the international departures? |
| Where? | Where? |
| Where is the arrivals area? | Where are the arrivals? |
| For smokers or non-smokers? | Smoking or non-smoking? |
| Where is the customs? | Where is customs? |
| Where is gate 132? | Where is gate 132 (one thirty two)? |
| Where is the baggage claim area? | Where is the baggage claim area? |
| Where is the information? | Where is the information? |
| Do you have things to declare? | Do you have anything to declare? |
If you do not understand something or you are not sure of something, then the village ask one of these simple questions or get ready to answer them.
Let's continue the lesson with the phrases that are most often heard at the airport:
| Phrase in Russian | English translation |
| I have things to declare | I have something to declare |
| I have nothing to declare | I have nothing to declare |
| I would like | I would like |
| I would like an aisle seat | I'd like a aisle seat |
| I would like a window seat | I'd like a window seat |
| Bon Voyage | Have a good trip |
| Here is your boarding pass | Have a good trip |
Now you should not have any particular difficulties in communicating with the airport staff in English.
Pleasant flight. See you in the next lessons.
On business or pleasure, from time to time we fly abroad. And then the question arises: how to behave in English-speaking airports? What questions can they ask there? What situations arise?
In this article, we will look at the most common words that you may need at an overseas airport. Let's start with registration and end with a successful arrival at your destination.
Well, let's go!
1. How to check in at the airport
At registration (check-in/ [check'in]) you will first of all be asked to show passport("passport" ["pɑːspɔːt] / [p`aspot]) and ticket("ticket" [ˈtɪkɪt] / [t`ikit]).
May I have your passport, please?
Can your the passport, please?
May I have your tickets?
Can your tickets?
After that, you have to check a bag- ("check in luggage / bag" / [check e bag]).
Are you checking any bags?
You will register handbags?
How many bags are you checking?
How much bags/suitcases are you registering?
The word is also needed here scale- ("scales" / [scale]).
Please, put your bag on the scale.
Please put a bag/suitcase on the scales.
We often take with us carry-on("hand luggage" [ˈkæri-ɒn] / [k'eri on]).
Do you have a carry-on bag?
Do you have any carry-on baggage?
Your carry-on is too large.
Your manual luggage too big.
Sometimes it turns out that your bag overweight("too heavy, overweight" [ˈəʊvəweɪt] / [`ouwaite]).
Your baggage is overweight.
Have your luggage preponderance.
By how many kilos is my baggage overweight?
How many kilograms do I have preponderance luggage?
However, instead of overweight simpler words can be used:
Your baggage is too heavy.
Your luggage too heavy.
Your baggage is too large.
Your luggage too big.
You have excess baggage.
You too much lot luggage.
If you really have an advantage and have to pay extra, then you can ask about the price like this:
How much should I pay for excess baggage per kilo?
How much do I need to pay for a kilo of excess baggage?
If you can take out something ( take out/ [take `out]) and put it in hand luggage right on the spot, you can report it as follows:
Let me take a few things out.
Let me lay out a few things.
If your suitcase contains fragile items, you can stick a sticker on it with the inscription fragile(fragile [ˈfræʤaɪl] / [fr'agile]) to inform airport staff.
Sometimes for different reasons flights (flight/ [flight]) lingering (delayed"delayed" / [delay]). You can be informed about this during registration:
Your flight has been delayed.
Your flight was detained.
If something happens canceled (cancelled[ˈKænsəld] / [k'ensseld]), you may hear the following:
Your flight has been canceled.
Your flight was canceled.
! Additional questions.
In the United States, it may happen that for security reasons you will be asked additional questions upon registration. They might look like this:
Did you pack your bags yourself?
Did you pack your bags yourself?
Has your luggage been in your possession at all times?
Was your luggage with you at all times?
Did you leave your bag unattended at any time?
Have you left your bag unattended for at least some time?
Has anyone given you anything to carry on the flight?
Have you received any items from another person that will be with you during the flight?
The purpose of these questions is to make sure that potential intruders couldn't have planted anything in your suitcase.
You may also be asked the following:
Are you traveling with any liquids?
Do you have any liquids with you?
Are you carrying any firearms or flammable materials?
Do you have firearms or flammable items with you?
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2. Security at the airport
On guard you will walk through metal detector("metal detector" [ˈmɛtl dɪˈtɛktə] / [m`etl dite`kte]) and pass your luggage through x-ray machine("X-ray scanner" [ˈɛksˈreɪ məˈʃiːn] / [ext`e mach`in]).
V x-ray machine built in conveyor belt("conveyor" / [conv'ee bet]), on which the luggage is put. You will most likely be asked:
Put your bags on the conveyor belt, please.
Put your bags / suitcases on conveyor, please.
When you go through a metal detector, you may be asked to remove your shoes or ask additional questions about the presence of metal objects. Additional requests might look like this:
Spread your arms out please.
Spread your arms out to the sides, please.
Open your bag.
Open your bag.
Take your shoes off.
Take off your shoes.
Please, take off your jacket.
Please take off your jacket.
Take off / remove your belt.
Remove the belt.
Do you have any keys or change in your pockets?
Do you have keys or small coins in your pockets?
If you have a computer in a case with you, then you can also ask:
Do I need to take my laptop out of the bag?
Do I need to take my laptop out of my bag?
To which you will most likely be answered "yes".
When the screening procedure is over, you will be asked to:
Have a nice flight!
Pleasant flight!
3. Boarding announcements
Each airport is divided into large parts - terminals (terminals[ˈTɜːmɪnlz] / [t`eminls]). Each terminal, in turn, has a certain amount of exits (gate/ [gate]) through which landing (boarding[ˈBɔːdɪŋ] / [b`odine]) on the plane. After we have passed through the security post, we should wait for the announcement of the beginning of boarding the desired aircraft.
During this time, we can hear the following things:
Flight ___is now boarding at gate ___.
Flight ___ lands at Gate ___.
We would now like to invite all passengers to board.
We would like to invite all passengers to board.
There has been a gate change.
The boarding gate number has changed.
This is the final boarding call for ___.
This is the last call to board the plane ___.
4. Communication on board
On board, you can ask flightattendant("steward, stewardess" / [flight at'endant]) in addition to food and drinks, for example, pillow("pillow" [ˈpɪləʊ] / [p`ilou]), blanket("blanket" [ˈblæŋkɪt] / [bl'enkit]), napkins("napkins" [ˈnæpkɪnz] / [n`epkins]).
Use the following polite phrase:
Could I have a __________?
And don't forget to say thank you.
5. How to get through customs and get your luggage
Hurray, here we are, finally! The first thing we have to go through here is customs("customs" [ˈkʌstəmz] / [k`astems]). Here you may be asked a few general questions regarding your visit: paragraph destination (destination[ˌDɛstɪˈneɪʃən] / [destin`eishen]), purpose (purpose[ˈPɜːpəs] / [п`ёпэс]) visit, the availability of items that you need declare (declare/ [dikl'ea]). For example:
What is your final destination?
What is your final paragraph destination?
What is the purpose of your visit?
What is purpose your visit?
How long are you staying in ____?
How much time are you planning to spend in ___?
Do you have anything to declare?
Do you have something that it takes declare? (We are talking about weapons, medicines, a lot of money - that is, about things that may be prohibited in the country where you arrived, and for which you will have to pay taxes).
In order to collect your suitcases, you have to find a department called: baggage claim("customs" [ˈbægɪʤ kleɪm] / [b`egidge clame]) or baggage reclaim("customs" [ˈbægɪʤ rɪˈkleɪm] / [b`egidge rikleɪm]) - that is, a baggage claim point.
It also happens that in the confusion we lose things at the airport. In this case, you can try to search for them in the lost property office ( lost property/ [Lost Propeti] in Europe and the UK, or lost and found/ [Lost and Fund] in the USA).
If suddenly something happened to your luggage: let's say it was lost (lost/ [Lost]), or damaged (damaged[ˈDæmɪʤd] / [d`emijd]) or some things are missing ( missing[ˈMɪsɪŋ] / [m'isin]), you can tell the staff about it using the following phrases:
My baggage was lost.
My luggage was lost.
My baggage was damaged.
My luggage damaged.
A few things are missing from my baggage.
Out of luggage gone some things.
That's all, I hope the article was useful and interesting! Happy travels!
As Anthony Price aptly put it, the devil redesigned hell by learning from his experience in airport planning. Indeed, travelers sometimes have to wander around the airport for a long time, hoping to find the right gate or gate in principle. It is especially difficult for those who are abroad: without knowledge of the English language, it can be very, very difficult to navigate the terrain. But what if the flight is very soon, and you have forgotten English? For you, we have developed a complete and understandable phrasebook on the topic "English at the airport", as well as detailed instructions on how to navigate the airport abroad. At the end of the article, there is a free material with all the phrases, as well as a dictionary with useful vocabulary on the topic "English at the airport".
So you've decided to travel abroad by plane. A trip to another country promises to be exciting, and you are already happily packing your bags. However, once again putting the cat out of the bag, you suddenly remember that on the way back you will need to order a ticket, communicate with the airport and customs officials - and all this will have to be done in English. It's good that we have foreseen this situation and prepared for you the simplest instructions with useful phrases in English for communicating at the airport. Explore and use!
Ticket booking
You can order a ticket (to book a ticket) online, by phone or at a special point of sale. Let's say you buy a ticket at the box office. Do not forget to clarify the details of the flight (a flight): are there intermediate landings, is it possible to take a window seat, are there any discounts on your ticket. Use our selection of phrases to book tickets in English.
| Phrase | Translation |
|---|---|
| Start a conversation | |
| I'd like to make an airline reservation. | I would like to book a plane ticket. |
| I'd like to book a seat to Moscow. | I would like to book a ticket to Moscow. |
| One business class / economy class ticket to Moscow, please. | One ticket to Moscow in business / economy class, please. |
| I'd like to make a reservation on the Moscow flight. | I would like to book a ticket for a Moscow flight. |
| I'd like to make a reservation on the 7.45 evening flight from London to Boston. | I'd like to book an evening flight from London to Boston at 7:45 pm. |
| Questions about ticket prices | |
| How much is an air ticket to Moscow? | How much is a plane ticket to Moscow? |
| How much is a child's ticket? | How much does a child ticket cost? |
| Is there any discount? | Are there any discounts? |
| Flight questions | |
| What flights are to Moscow Domodedovo? | What are the flights to Domodedovo airport in Moscow? |
| Is it a connecting flight? | Is this a connecting flight? |
| Does the flight land somewhere before the final destination? | Is there a stopover on this flight? |
| Is that a direct flight? | Is that a direct flight? |
| Where do we land before the final destination? | Where will we have a stopover? |
| How long does the flight take? | How long does the flight last? |
| Do they serve food? | Will they be fed during the flight? |
| What can I take to the cabin? | What can I take with me to the salon? |
| Wishes to the place | |
| I'd like a window seat, please. | I'd rather have a window seat, please. |
| I'd like an aisle seat, please. | I'd rather have a seat next to the aisle, please. |
| Clarifying questions | |
| Is there a bus to the airport? | Is there a bus to the airport? |
| What time do I have to check in? | What time should I check in for my flight? |
| Where do I check in? | Where do I check in? |
| When is boarding time? | When is the landing? |
| When does boarding begin? | When does boarding start? |
The operator will explain all the details to you and ask clarifying questions in English.
| Phrase | Translation |
|---|---|
| Where will you be flying? | Where are you flying to? |
| What is your final destination? | What is your point of arrival? |
| Do you prefer a window seat or an aisle seat? | Do you prefer a window seat or aisle seat? |
| Flight number 777 will take off from LaGuardia Airport at 7.45 PM. | Flight 777 will depart from LaGuardia Airport at 19:45. |
| The plane starts boarding at 7 p.m. | The boarding will start at 19:00. |
| Boarding will start 45 minutes before the departure time. | Boarding will begin 45 minutes prior to departure. |
You can call back a few days after placing the order for the ticket and confirm the reservation, change the ticket or inform about the cancellation of the reservation. Do it with the following phrases:
| Phrase | Translation |
|---|---|
| I'm calling to confirm my reservation for tomorrow. It's on British Airlines flight 777. | I'm calling to confirm my reservation for tomorrow. This is British Airlines flight 777. |
| I'd like to change my reservation. | I would like to change my booking. |
| I'd like to cancel my reservation. | I would like to cancel my booking. |
Now let's imagine a different situation: you were going to stay abroad for a couple of weeks, but a few days after arrival, your boss calls you and says that you need to urgently return to work. In this case, you urgently stuff all your things into your suitcase and go to the airport to buy a ticket for the first flight. You can use the same phrases as when booking at the checkout. And here are a couple more suggestions that you might find useful:
| Phrase | Translation |
|---|---|
| When is the next flight to London? | When is the next / next flight to London? |
| Will this flight leave on time? | Will this flight depart on schedule / on time? |
| Can I get my refund for another ticket? | Can I get a refund for another ticket? |
If you book your ticket online, it is important for you to memorize a few words and phrases. Let's consider a purchase form using the AZair service as an example.
| Word / Phrase | Translation |
|---|---|
| return | a round-trip ticket |
| one way | A one-way ticket |
| take me anywhere | take me anywhere (search for suitable destinations according to your parameters) |
| search might take a little longer | search may take a little longer |
| cheapest flight between dates | the cheapest flight within the specified time period |
| when to fly | when is the flight |
| depart soonest on | departure not earlier |
| return latest on | return no later |
| fly on fixed dates | fly on certain dates |
| I want to stay ... days | I want to stay for ... days |
| advanced search parameters | advanced search settings |
| return to same depart airport | return to the same airport from which you departed |
| return from same arrival airport | return from the same airport where you arrived |
| stop-over time | duration of transplant |
| outbound time | flight time to destination |
| inbound time | return flight time |
| transfer only inside Shengen area | transfer only in the Schengen area |
| allow ground transfer between airports | allow ground transport between airports |
| travelers | number of passengers |
| adult | adult |
| child | child |
| infant | baby |
| only direct flights | direct flights only (non-stop) |
| I don’t mind waiting at the airport overnight. | I don't mind spending the night at the airport. |
| next flight can be next day | the next flight may be the next day |
| show prices in ... | show prices in ... |
Arrival and check-in
We think it is not worth reminding you once again that you need to arrive at the airport 2-2.5 hours before departure, then you will calmly resolve all issues and be in time for your flight.
If you have an e-ticket, we recommend that you print it out in advance. In addition, you can pre-check online (online check-in) for the flight and receive a boarding pass, which will indicate the number of the terminal (a terminal) where you need to arrive and the number of the seat on board. aircraft. We advise you to go to the airport website, look at the map and find out in advance where the terminal you need is located. There you can also find out if there is a bus (a shuttle) and how quickly to get to the terminal. These simple steps will allow you to speed up the check-in procedure and avoid the hassle. If you checked in online, you will need to find a drop-off counter at the airport.
Once you've arrived at the airport, look for the departures board. On it you can see information about the flight - the inscription on-time (on time), delayed (the flight is delayed) or canceled (canceled). In addition, the information board will indicate the number of the check-in counter / desk for your flight.
At the front desk, airport staff will check your documents. If you only have a ticket, you will be given a boarding pass here. Also, at check-in, you check in all your luggage, except for carry-on luggage. You can find out more about what kind of hand luggage is allowed in this airline on the company's website.
Check in a vase that you bought as a gift for your beloved grandmother? Then ask to have your luggage marked “fragile”. Grandma will approve! When checking in your baggage, use the following phrases in English:
Airport staff will communicate with you using the following phrases:
| Phrase | Translation |
|---|---|
| May I see your passport, please? | Your passport, please. |
| Do you have any luggage? | Do you have luggage? |
| You have to check-in your luggage. | You must check in your baggage. |
| Open your case for examination, please. | Please open your suitcase for inspection. |
| How many pieces of baggage do you have? | How much baggage are you carrying? (number of bags) |
| Place your bag on the scale. | Put your bag on the scales. |
| Do you have any carry-on luggage? | Do you have any carry-on baggage? |
| Carry-on can’t weigh more than 10 kilos. | Carry-on baggage must not weigh more than 10 kg. |
| Your luggage is 6 kilos overweight. | Your baggage overweight is 6 kg. |
| Your luggage is overweight. | Your luggage weighs more than it should. |
| I'm afraid, you’ll have to pay for excess luggage. | I'm afraid you will need to pay extra for the edge. |
customs control
You have safely checked in your luggage and are going to go through customs control lightly. Here your documents will be checked again. In order not to detain yourself and other passengers, put all metal things and electronic devices from your pockets and go through the metal detector frame. In this case, carry-on baggage is also scanned for the presence of prohibited items. Customs officers may use the following phrases when communicating with you:
| Phrase | Translation |
|---|---|
| Put your tablet out of your bag, please. | Please take your tablet out of your bag. |
| Take out your cell-phone and place it on the tray, please. | Please take out your mobile phone and place it on the tray. |
| Take off any metallic items and put them on this tray, please. | Please remove all metal objects and place them on this tray. |
| You can’t take this liquid on the plane. | You cannot take this liquid on an airplane. |
| Open the bag, please. | Please open the bag. |
| Do you have anything to declare? | Do you have anything to declare? |
| Do you have anything forbidden in your suitcase: drugs, guns, explosive materials? | Do you have prohibited items in your suitcase: drugs, weapons, explosives? |
| Is there anything sharp or dangerous in your hand luggage? | Are there any sharp or dangerous items in your carry-on baggage? |
| I must confiscate these goods. | I am forced to confiscate these things. |
| You may pass on. | You can go through. |
When communicating with airport staff, the following phrases may come in handy:
| Phrase | Translation |
|---|---|
| I have nothing to declare. | I have nothing to declare. |
| I need a customs declaration form. | I need a declaration form. |
| How much liquor can I take? | How much booze can I carry? |
| How many cigarette blocks can I take? | How many cartons of cigarettes can I smuggle? |
| I have only my personal belongings. | I only have personal belongings. |
Boarding the flight
Did you go through all registration circles quickly? If you have a lot of time, go to a departure lounge. And if you have not only time, but also a little money, do not deny yourself the pleasure of strolling through a duty-free shop.
You can also walk around the airport. You can navigate by using the map - let's see the diagram of Heathrow Airport.
| Word / Phrase | Translation |
|---|---|
| public areas | public places |
| passenger areas | seats for passengers |
| baby care | mother and child room |
| baggage reclaim | baggage claim |
| car hire | car rental |
| meeting point | venue |
| wireless hotspot | internet access point |
| immigration inquiries | immigration control |
| self check-in point | place for self check-in |
| cash-machines | ATM machines |
| post office | Postal office |
| VAT return | VAT refund counter |
| hotel reservation center | hotel room reservation center |
| group arrivals meeting point | meeting point for groups |
| game grid amusements | slot machine hall |
| customs red point | red customs corridor (for the declaration of goods) |
| airline inquiries | airport information service |
| mezzanine level | lowest floor |
| first floor | first floor |
Walking around the airport, buying perfume, cosmetics and grabbing a couple of bottles of good alcohol for gifts, you hear the announcement of the boarding of your flight. Clutching dear purchases and an empty wallet to your chest, go to the desired exit (a departure gate). The gate number can be found on your boarding pass and on information screens at the airport. We recommend paying attention, first of all, to the information on electronic boards, since sometimes airports change the exit numbers for the flight shortly before the boarding announcement. Before boarding, you will need to present your boarding pass. Don't waste it: it is usually marked with your baggage check-in number, so you will need it upon arrival.
During your stay in the lounge, you may hear various announcements in English at the airport. It will be helpful to understand them too:
| Phrase | Translation |
|---|---|
| Tickets and luggage registration for flight number 777 to Moscow proceeds at stand 5. | At counter 5, the registration of tickets and baggage for flight 777 to Moscow continues. |
| Flight number 777 of Lufthansa Airlines has been delayed until 7 p.m. | Lufthansa Airlines flight 777 will be postponed until 19:00. |
| Tickets registration for flight number 777 to Moscow is completed. | The registration of tickets for flight number 777 to Moscow has been completed. |
| The gate closes 15 minutes before departure. | The exit closes 15 minutes before departure. |
In the airplane
You are finally on board the plane. Congratulate yourself - you have successfully passed the most difficult stage of your flight. Now you can relax and get some sleep. Just before that, you need to find your place. To do this, use the following suggestions:
| Phrase | Translation |
|---|---|
| Where is the seat 15A? | Where is seat 15A located? |
| Could you please direct me to my seat? | Could you show me where my place is? |
| Could I change seats with you? | May I swap places with you? |
| I would like to change my seat. | I would like to change the place. |
| Could you help me with my carry-on luggage? | Could you help me with my carry-on luggage? |
| Could I have a blanket, please? | Could you get me a blanket, please? |
| I would like something to drink. | I'd like a drink. |
| Can I have another drink? | Can I have another drink? |
| May I recline my seat? | Can I recline the seat back? |
| Sorry, can I get past? | Sorry, can I get in? |
| I don’t feel very well. | I feel bad. |
| I want an airsickness bag. | I need a hygiene bag. |
Before or during the flight, the flight attendant makes several important announcements. They usually mention the following phrases:
| Phrase | Translation |
|---|---|
| Welcome on board. | Welcome aboard. |
| We will be cruising at 10,000 meters. | Our flight will take place at an altitude of 10,000 meters. |
| Please stow your hand luggage in the overhead locker or under the seat in front of you. | Please place your carry-on baggage on the shelf above you or under the seat in front of you. |
| Even if you are a regular traveler, please listen carefully to the following announcement for your own safety. | Even if you travel frequently, please listen carefully to the following safety rules. |
| Please, fasten your seat-belts for maximum security and turn off all electronic devices. Our plane is ready to take off. | Please fasten your seat belts for maximum safety and turn off all electronic devices. Our plane is ready to take off. |
| Make sure your seat belt is fastened. | Make sure your seat belt is on. |
| Smoking is prohibited throughout the flight. | Smoking is prohibited during the flight. |
| Your lifejacket is under your seat. | Your life jacket is under the seat. |
| The emergency exits are located here, here and here. | Emergency exits are located here, here and here. |
| Please, put your chairs into an upright position. | Please bring the backrests upright. |
| We are approaching an area of turbulence. | We are approaching a zone of turbulence. |
| Your oxygen mask will drop down from above. | Your oxygen mask drops out from the top. |
| Please, remain seated until the plane comes to a complete standstill. | Please remain in your seats until the aircraft comes to a complete stop. |
At the arrival airport
With landing! Hopefully the landing was soft. To make our phrasebook as complete as possible, let's imagine that you are arriving in an English-speaking country. In this case, at the airport of arrival, you need to go through customs and passport control again, as well as fill out a declaration if you import goods for sale or goods whose total value exceeds the established norm. In addition, the customs officials will ask about the purpose of arrival and the location of the accommodation. You may be asked the following questions in English at the arrival airport:
| Phrase | Translation |
|---|---|
| What is the purpose of your visit? | What is the purpose of your visit? |
| How long are you planning to stay? | How long do you plan to stay in the country? |
| How long do you intend to stay? | How long are you planning to stay here? |
| Where will you be staying? | Where will you stop? |
| Have you ever been to the USA before? | Have you been to the USA before? |
| Have you filled out your customs declaration? | Have you completed the customs declaration form? |
| How much foreign money / currency have you got? | How much foreign currency do you have with you? |
| Any foreign money? | Do you have foreign currency? |
To give a confident answer, use the following phrases:
| Phrase | Translation |
|---|---|
| It is a business trip. | I'm on a business trip (about the purpose of my arrival). |
| It is a pleasure trip. | I came to rest. |
| I am traveling the world. | I travel the world. |
| I'll be staying for one week. | I am going to stay in the country for one week. |
| I'll be staying at a hotel / relatives place / friends place. | I will be staying at a hotel / with relatives / friends. |
| This is my first visit. | This is my first visit (to the country). |
| May I have another customs form? | Can I have another declaration form? |
The final part of our flight epic is baggage claim. You need to go to the transport belts and see which one shows your flight number. Upon receipt, be sure to check the number on your boarding pass and the number on the tag on your bag - they must match.
Unseen circumstances
It's good if the flight goes smoothly without a hitch. But what if something happened to you? Seek help from airport staff using these phrases:
| Phrase | Translation |
|---|---|
| I have lost my ticket / boarding pass / passport / carry-on luggage. | I have lost my ticket / boarding pass / passport / carry-on baggage. |
| I have lost my child. | I lost my child. |
| I have lost my group. | I fell behind the group (tourist). |
| I didn’t receive the claim tag when I checked in. | I did not receive the claim tag when I checked in. |
| My baggage is broken, and some things are missing. | My luggage is damaged and some items are missing. |
| My luggage hasn’t arrived. | My luggage hasn't arrived. |
| My luggage has been lost. | My bag is lost. |
Prepare all the necessary documents in advance and put them in one folder, which will always be in your hands. You can also purchase a handy an aircraft document organizer. We recommend that you make photocopies of all documents and put them in your luggage or carry-on luggage. In this case, if you lose the originals, you will at least have copies, and it will be easier for the police to help you.
2. Do not take on board anything extra
Do not bring sharp items like a nail file - this will save you unnecessary explanations at customs. Check in advance the airline's requirements for hand luggage: food is usually allowed to take baby food, fruit and even sandwiches. Pack the liquids in small containers with a volume of no more than 100 milliliters each and no more than a liter in total and put them in a transparent cosmetic bag with a zipper. If for medical reasons you need to take a certain medication, get a special doctor's note in advance. It is also worth clarifying whether an umbrella, a suit bag and a laptop are included in the set weight of carry-on baggage or are counted separately.
3. Language will bring to London
Even if an unfamiliar airport seems to you like the labyrinth of the Minotaur, remember that there is a way out from here too. Ariadne's thread, or rather, help, will be offered by any airport employee, do not hesitate to contact him. The main thing is not to panic. Once you realize that you are lost, find the airport information desk - they are located throughout the building.
4. Practice instructional dialogues
In addition to the above phrases, it will also be helpful to listen to examples of dialogues that may take place at an airport. When you listen to these audio recordings, repeat the phrases, this will help you remember them better. Find airport conversations in English at espressoenglish.net and talkenglish.com. It’s also worth reinforcing the phrases you’ve learned in practice exercises such as agendaweb.org, which has many assignments for those planning to travel.
And if you want to feel comfortable while traveling, we suggest you download it - its main character, Alexei Chaikin, will take you on a tour of London and help you communicate with foreigners without any problems.
Complete list of words and phrases for download
At the end, we suggest you download a document that contains all the useful words and phrases from the article.
(* .pdf, 312 Kb)
Now you have stocked up with all the necessary vocabulary to conduct a conversation in English at the airport. Try to remember it and boldly go on the road. We wish you a pleasant flight!